Nava MD Reviews

Name: Nava MD
Address: 236 Fifth Avenue, Suite 400, New York
Rating: 3.26

3.3 Rating 134 Reviews

52 %

of reviewers recommend Nava MD

Company Reviews

Metrics

Info

3.3

Based on 134 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

About Nava MD:

Personalized prescription treatments, clinically proven skincare, and virtual dermatologist support 24/7.

Visit Website

Phone:

866-483-8644

Email:

support@navamd.com

Location:

236 Fifth Avenue, Suite 400
New York
10001

Write Your review

Tell us how Nava MD made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Nava MD 5 star review on 17th February 2022

Liz

Nava MD 5 star review on 8th September 2021

Anonymous

Nava MD 5 star review on 2nd September 2021

Gabriela W

Donna C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed a subscription with them last week by mistake, and it was hell to cancel it. the only way they let you cancel subscriptions is via phone call, and their phone line is almost constantly busy. the customer service was great once i was finally able to get through, but this is probably something you'll want to consider before signing up.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review. We're so sorry to hear about your experience with us, we're glad that our support team was able to assist with your order. If you need any help in the future, please contact us at support@navamd.com.

Posted 2 years ago

“The formula is super thick and reminds me of vasoline. It made me break out. I’m going to use it on my hands.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. Our rx formulas must be used with a moisturizer, and only use a pea size amount, every other night. Please contact us at support@navamd.com if you need further assistance.

Posted 2 years ago

“I’ve been using mine for about a month. I haven’t been able to use it every day because it has made my skin so sensitive and also dry in certain spots. I tan often and I’m also outside so I read that it can make you sensitivity to the sun so I have bought a moisturizer with spf. Im not sure if it’s normal for my skin to be so sensitive and to be dry. I have tried everything for the dryness and no luck. I canceled the subscription and wanted to continue to see if it got better before I thought about getting more. Is this normal? I have seen some improvement but not liking the redness, dryness and sensitivity. Im using so much stuff on my face to try to stop the dryness that it’s always looking oily and breaking out in spots”

Helpful Report

Posted 2 years ago

Hello Amanda, thank you for reaching out to us. For the first few weeks, the treatment should be used every 3 days to build a tolerance, and then you can start using every other day or daily if you'd like! The prescription must be used at night only along with a hydrating moisturizer. Peeling and dryness can occur, and is normal. Discontinue for a few days, if you feel any irritation or until you have healed, and then repeat the process, but only 2/3 times a week. Please feel free to reach out to us if you have any questions. Best results are seen within 2-4 months. Thank you

Posted 2 years ago

“It really hasn't made that much difference in removing my wrinkles and my dark spots”

Helpful Report

Posted 3 years ago

“Not happy with this product”

Helpful Report

Posted 3 years ago

I'm sorry you're having issues with your order. I'd like to help you immediately to solve this issue. Please contact me directly at your earliest convenience at: Chanel@navamd.com

Posted 3 years ago

“It’s not for me, but I’m guessing with more time I might see some results.”

Helpful Report

Posted 3 years ago

Hello, thank you for taking the time to leave us a review. Please continue to use consistently and as directed for the best results. Please reach me directly at chanel@navamd.com if you have any questions

Posted 3 years ago

“I've not noticed any difference yet but I'm is how I just started it song Maybe here in a little bit longer and we'll see”

Helpful Report

Posted 3 years ago

“I have been using this cream for about a month now, it feels great on my skin and I’ve had very minimal redness or peeling. I am having fewer breakouts but my skin still feels oily. I haven’t noticed any difference in wrinkles or fine lines yet.”

Helpful Report

Posted 3 years ago

“I like the formulation. It feels really nice on my skin. It’s not creamy like curology it has a lot more slip if that makes sense. Kinda like a matte formulation. I tried finding out what the other ingredients were besides the actives and apparently no one seems to know and the dermatologist assigned to me never replied. It must be a secret. Otherwise I would’ve given it 5 stars. If the price was competitive with curology I’d pick this one but it’s twice the price after the trial. Too bad.”

Helpful Report

Posted 3 years ago

“Nava Md is a great company. The tretinoin cream I got seems great too. It feels very smooth n goes on nicely. U only need a small amount to cover ur whole face. Unfortunately for me, I've only been able to use it a few times bc I think I had a bad reaction to it. Some more sensitive parts of my face turned red, and sting if I put anything on it, even just a moisturizer. Also, my skin has started peeling around my eyes, on my forehead and on my nose.”

Helpful Report

Posted 3 years ago

“I would have preferred to keep the same strength tretinion that I was using, but the Nava MD prescription was a reduced strength and I don't find it as effective.”

Helpful Report

Posted 3 years ago

“I had used RetinA in gel form through my 20's & 30's as I suffered cystic acne. It was very irradiating and caused more problems than it was worth, (menopause seems to taken care of this-about the only good thing it did for me!). So when I saw this in a cream form at a lesser percentage strength, I thought I'd give it a try now that lines, 'spots' and wrinkles are a bigger issue for me. Well.... can't say I've been too impressed. I didn't notice any changes or improvements to my skin, line, or spots. While it did not irradiate my skin, I actually had 2 breakouts that I haven't had in this form for years. That was very upsetting. Now, of course this may have been just how my skin reacted and this may be a God-send for someone else. But for me it won't be anything I probably use in the future.”

Helpful Report

Posted 3 years ago

“The product goes on smoothly and feels nice in my skin. I Don’t feel I’m getting optimal strength compared to damage of retinol previously used and as such may not continue with this.”

Helpful Report

Posted 3 years ago

Hi Toni! We gave you a call yesterday. We'd love to discuss a higher strength of treatment with your Nava MD Medical Provider. Give us a call anytime to get this in the works! 866-483-8644

Posted 3 years ago

Nava MD is rated 3.3 based on 134 reviews