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Neff Reviews

1.3 Rating 151 Reviews
5 %
of reviewers recommend Neff
1.3
Based on 151 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
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Ask a question and get answers from people who are customers of Neff.
How quickly does Neff resolve customer queries?
(4 weeks ago)
Greater than 33% of reviewers feedback is Neff takes over a week to resolve customer queries.
(4 weeks ago)
45.00%
Industry Average
We bought an expensive inbuilt microwave that Jeff repaired within warranty and then it keeps breaking every 3-4 months. Need should recall the product and actually it would be good to provide some customer service rather than saying it has passed warranty. We know that it has but my question is that it needed repairs within warranty sh should ideally be replaced when same part keeps malfunctioning.
- Kirti
I contacted Neff Customer Service in the hope that it would be possible to increase the volume.
- John Maxim
Dreadful customer service, engineer was horrendous! Told lies, shouted at me ! Bullied me, said offensive things to me, damaged my property.
- Anonymous