Login
Start Free Trial Are you a business?? Click Here

Neff Reviews

1.3 Rating 144 Reviews
6 %
of reviewers recommend Neff
Company Reviews Questions Metrics Info
1.3
Based on 144 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour

Popular Questions:

Delivery

How does Neff deliver?

Customer Service

How can I contact Neff? How quickly does Neff resolve customer queries?
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Neff.
Read Neff Reviews
Visit Website
How quickly does Neff resolve customer queries?
Helpful Report
(3 weeks ago)
Greater than 30% of reviewers feedback is Neff resolves customer queries within an hour.
Helpful Report
(3 weeks ago)
E

Customer Service - Bad

45.00%
Industry Average
“ Dreadful customer service, engineer was horrendous! Told lies, shouted at me ! Bullied me, said offensive things to me, damaged my property. ”
- Anonymous
“ In may 2023 I had to call out the Neff service engineer as both ovens had stopped working costing me £118 The fault was condensation on the grill element. ”
- A Buckley
“ Absolutely none existent customer service, horrendously poor quality. ”
- Anonymous
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request