PILOT Reviews

Name: PILOT
Rating: 4.69

4.7 Rating 1,681 Reviews

93 %

of reviewers recommend PILOT

4.7

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PILOT:

Having first opened it's doors in 1984 Pilot has been at the for front of men's and women's fashion in the Midlands.

The shop has occupied some of the most historical building in the centre of Leicester and it now resided in an old pharmacy on the High Street.
The mission of the shop through out the years has been to outfit the local population in hard to find forward thinking fashion and now the online store has taken this ethic to a wider audience worldwide.
Pilot the online store was established over ten years ago and in that time we have seen the website grow from a small site with a few brands on it to the multi branded store we have now.

Visit Website

Phone:

01162628200

Email:

contact@pilotnetclothing.com

Location:

58 HIGH STREET, Leicester
LE1 5YP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rapid postage. Excellent quality item & service.”

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Posted 2 years ago

“First time ordering from Pilot..item arrived as advertised and promptly. No issues..and I would order from them again.”

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Posted 2 years ago

“they did what was agreed. i paid for an item and they delivered it.”

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Posted 2 years ago

“The bag I ordered was not the one shown on the website which was very disappointing and then I had to pay to send it back.”

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Posted 2 years ago

“Brilliant service arrived on time well packaged and very happy customer!”

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Posted 2 years ago

“DPD delivery were very poor which makes me not want to order from here again which is a shame as I liked Pilot Clothing a lot :( was meant to be next day but wasn’t due to DPD”

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Posted 2 years ago

“Great service unfortunately I ordered the wrong size but refund was complete within 24 hours”

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Posted 2 years ago

“I’ve dealt with pilot on several occasion excellent service from start to finish”

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Posted 2 years ago

“I placed an order for the first time on November 29th, and the store immediately processed the shipping process at the post office, so I was excited and waiting. However, due to the Royal Mail strike for a few days, the luggage will not move forever after the British post office. I think the customer center is also working hard while he is busy, but it would be even better if you could reply more quickly. I was told that you are not the only one waiting for the delay due to the strike, but it seems that there are many people who received it as soon as they look at the reviews. It's currently January 5th, but isn't it strange that your luggage is still not moving from the post office at all? I want a product first, not a refund. The product lineup is very nice, so I strongly want to take care of you in the future if it arrives properly. I want you to do something about it. Since the shipping cost can increase, I expect you to increase the options that will be sent by private companies such as DHL. Anyway, now I'm praying that the package will leave the post office as soon as possible and reach it.”

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Posted 2 years ago

“Required my item before xmas, paid £12 delivery free to have to it delivered before but it wasnt.”

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Posted 2 years ago

“First class customer service they are well worth a purchase.. Even over Christmas this company pulled out all the stops”

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Posted 2 years ago

“Bought a pair of Ma-Strum shorts, great value, arrived quickly, well packed, highly recommended, will definitely use again”

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Posted 2 years ago

“very fast delivery and easy to order great company”

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Posted 2 years ago

“My order was dispatched and delivered as described, happy customer”

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Posted 2 years ago

“Love this shop, been using it for years. Great service, fab clothes and great price”

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Posted 2 years ago

“Great product, fast delivery, very pleased.”

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Posted 2 years ago

“Very good came next day”

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Posted 2 years ago

“I received a note that the driver called when I was out so could not deliver. I was in all day to take delivery. Instead of re-delivering, I received an email to advise that the payment would be refunded. I did not want a refund, I wanted the item ordered.”

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Posted 2 years ago

“Really beautiful belt, delivery was quick”

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Posted 2 years ago

“Hi there, My First time experience as a First time buyer is wonderful. The prices is impressed me, fast shipping and the packiging is immaculate. I love my new Armani purse. It was a christmas gift from my husband and iam so happy now. He did very well and you guys too. Happy wife happy life and Happy Pilot! Merry Christmas to you all! Defenitly i gonna purchase more, very soon. :-) Best wishes, Kitti”

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Posted 2 years ago

PILOT is rated 4.7 based on 1,681 reviews