PILOT Reviews

Name: PILOT
Rating: 4.69

4.7 Rating 1,681 Reviews

93 %

of reviewers recommend PILOT

4.7

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PILOT:

Having first opened it's doors in 1984 Pilot has been at the for front of men's and women's fashion in the Midlands.

The shop has occupied some of the most historical building in the centre of Leicester and it now resided in an old pharmacy on the High Street.
The mission of the shop through out the years has been to outfit the local population in hard to find forward thinking fashion and now the online store has taken this ethic to a wider audience worldwide.
Pilot the online store was established over ten years ago and in that time we have seen the website grow from a small site with a few brands on it to the multi branded store we have now.

Visit Website

Phone:

01162628200

Email:

contact@pilotnetclothing.com

Location:

58 HIGH STREET, Leicester
LE1 5YP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been a loyal buyer from pilot for many years and although I prefer to shop in store for the personal touch I decided to try online...I got some bargains. The only thing wrong for me online is that when when your on a page where you want to continue on after selecting to buy from that page it doesn't bring you back there you have to go back 2 times and wait to re submit. Bit frustrating. I'll continue to go in store I think the lads in there are sound”

Helpful Report

Posted 1 year ago

“Excellent costumer service, helped me immediately when I accidentally ordered the same item twice and refunded the unwanted item prior to dispatch! Speedy delivery too! Thank you!”

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Posted 1 year ago

“Spot on, well packaged. Delivered in good time.”

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Posted 1 year ago

“i recently order a handbag for my daughter birthday, order accepted delivery confirmed ...only on the day of the delivery i recieved an email from Claire in customer support to say that due to a technical error they've had to cancel and send me a refund, very dry apology I was very uoset as i was in hospital anf ordered for her in time as i couldnt go out... Very very unhappy three days later no monies have been returned to my account just yet🥵 Very disatisfied .. So be carefull order well in advance if its for an occasion so they youre let down like me ....”

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Posted 1 year ago

“Quick delivery and well packed. Genuine goods with a good discount. Very happy, would recommend this company. Hope to deal with you again in the future! Thank you.”

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Posted 1 year ago

“Nice stylish bag at an affordable price. Order arrived quickly. Perfect gift idea for my son.”

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Posted 1 year ago

“Good price efficient service”

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Posted 1 year ago

“Absolutely AMAZING service from Pilot once again. I ordered a gift for my niece and it was delivered the following day. I had a couple of additional requests and Claire at the store was only too happy to help with! Thank you so much! It’s so nice to have a personal feel to shopping, unlike that of Flannels were if you need to return an item it’s the most painful experience!”

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Posted 1 year ago

“Bought a Paul Smith bag, very happy with the product, delivery and information offered up to the delivery”

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Posted 1 year ago

“Less than half price for a lovely Paul Smith overshirt which was delivered promptly. Great value and great service.”

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Posted 1 year ago

“Great HC hat, fast delivery good customer service-would order from this company again”

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Posted 1 year ago

“Have not bought from pilot before but will again excellent range and service and best of all the price ,well done Pilot !!”

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Posted 1 year ago

“Great positive experience. A disasterous situation . bought a Birthday present. unbeknown to me my old address was on the system so inadvertently my purchase was sent to my old address. Not easy to ascertain as RM were less than helpful as usual. however claire was a star. did her best but ROYAL MaiL were useless. vey impressed with claires efforts.”

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Posted 1 year ago

“Very good service only a few days from order to delivery will use again”

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Posted 1 year ago

“Like both my products and my sister has just sent me a lovely purse too, too many nice things in sale.”

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Posted 1 year ago

“Fast delivery,,perfect fit.items good quality”

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Posted 1 year ago

“My bag look very good and I like the product and I am very for my item”

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Posted 1 year ago

“Communication excellent, service quick”

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Posted 1 year ago

“Absolutely delighted with my purchase & the service Thank you”

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Posted 1 year ago

“Brilliant quick delivery shorts fit perfect very pleased”

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Posted 1 year ago

PILOT is rated 4.7 based on 1,681 reviews