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PILOT Reviews

4.7 Rating 1,681 Reviews
93 %
of reviewers recommend PILOT
4.7
Based on 1,681 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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About PILOT:

Having first opened it's doors in 1984 Pilot has been at the for front of men's and women's fashion in the Midlands.

The shop has occupied some of the most historical building in the centre of Leicester and it now resided in an old pharmacy on the High Street.
The mission of the shop through out the years has been to outfit the local population in hard to find forward thinking fashion and now the online store has taken this ethic to a wider audience worldwide.
Pilot the online store was established over ten years ago and in that time we have seen the website grow from a small site with a few brands on it to the multi branded store we have now.

How do I contact PILOT?
(9 months ago)
You can contact PILOT by Live Chat, Email and Telephone.
(9 months ago)
97.95%
Industry Average
Bought a Valentino handbag which I love - customer service replied straight away to any questions I asked and delivery was extremely quick Would definitely use again
- Katie wade
First class service. Great website with excellent clothing. Customer service very helpful.
- Alan walker
My experience with click collection with PILOT clothing is 5 star’s service all the staff members are so professional and knowledgeable of everything they stock on line and in there Leicster store have great summer happy shopping
- Ian askew