Net World Sports Reviews

3.0 Rating 410 Reviews

50 %

of reviewers recommend Net World Sports

Company Reviews

Questions

Metrics

3.0

Based on 410 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Net World Sports resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 40% of reviewers feedback is Net World Sports takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

87.50%

Industry Average

“ Good quality tennis balls for coaching / club sessions at a really competitive price. Customer service team were very responsive when I contacted them with a delivery related query. ”

- Anonymous

“ Really good delivery. Products good and helpful customer service when needed ”

- Catherine

“ I made a mistake with my order at 10:10pm and was pleasantly surprised to find Net World Sports were open till 11pm. I called and they answered straight away, an actual person called Meg, she was very helpful and changed the address (which I'd put in incorrectly thanks to autofil). Excellent customer service ”

- Anonymous

Net World Sports Reviews

Customer Service - Good