NetPal™ Reviews

Name: NetPal™
Address: 20-22 Wenlock Road, London
Rating: 4.65

4.7 Rating 478 Reviews

92 %

of reviewers recommend NetPal™

Company Reviews

Questions

Metrics

4.7

Based on 478 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

02921 287 336

Email:

administrator@netpal.co.uk

Location:

20-22 Wenlock Road
London
N1 7GU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, fast service and fast customer help”

Helpful Report

Posted 4 years ago

“Reasonable price, good communication and when they couldn't find my unlock code on the first attempt they told me about this but still kept going it took longer than I hoped and expected but resolved in the end”

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Posted 4 years ago

“Had doubts at first but seen they used PayPal and was glad I used metal for my unlock code”

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Posted 4 years ago

“Quick and professional service! Very communicative. Prompt delivery! Will use there services in the future. Highly recommended.”

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Posted 4 years ago

“I was dubious at first, but with PayPal protection I knew I was protected. The process was very easy to follow. It took 4 days to complete and that included the weekend. I received an email very shortly after a concern and the issue was rectified immediately. I would use the NetPal again and I would recommend to others. The cost was also really good. It was less than £20 to unlock my phone.”

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Posted 4 years ago

“I ordered the network decoding code and I received only the network code but without the Defreeze code. to receive and Defreeze I had to place an order even if on the page it says that I receive the 2 codes. EXAMPLE Features of this Samsung network unlock service Logo Samsung Logo Manufacturer Samsung Service SIM Network Unlock PIN, NUC Code, NP Code, NCK, Network Unlock Code. Result Use any SIM card from any network Country UK Handsets All phone models including the S10 Permanent Yes Waiting Any UK Network (Superfast 3-24 hours) (Excludes weekends) EE 1-2 days (Excludes weekends) O2 1-5 days (Excludes weekends) Vodafone 1-5 days (Excludes weekends) Three 1-3 days (Excludes weekends) Example NCK: 26165130 (Unlock code) MCK: 85607174 (Defreeze)”

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Posted 4 years ago

“Code didn't work waste of time and money”

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Posted 4 years ago

Hello, you were refunded in full, even though it was clearly your handset that was the problem, so no waste of money plus you wouldn't accept any support. You could have been unlocked but chose instead to denigrate our company in a dishonest and irrational manner. We did our best to help.

Posted 4 years ago

“Very good really quickly done great”

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Posted 4 years ago

“I made a request to cancel my order but received no reply.”

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Posted 4 years ago

“Worked a treat! Was a bit suspicious to begin with because others were charging alot more so payed via paypal. Less than 12 hours later I got a code and it worked amazingly! Can now put any network sim in my phone thanks”

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Posted 4 years ago

“Fast efficient company with no problems whatsoever.Received code in 2 days and unlocked my galaxy note 10 plus. Will definitely use them again. Well done team.”

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Posted 4 years ago

“Sorted in 24 hours.”

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Posted 4 years ago

“Very good, simple, straightforward service. Does exactly what it says on the tin”

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Posted 4 years ago

“It's cool, you guys should just work on your response time.”

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Posted 4 years ago

“What's the point in waiting for days when other services give you the code instantly. What's the point in having a phone number when it never even goes through? Oh I see, it's just there as a confidence pre-sales booster.”

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Posted 4 years ago

“Quick and easy to understand ,great service !!”

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Posted 4 years ago

“Excelent service just over 24hrs and code worked first try recomend this service.”

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Posted 4 years ago

“A bit sceptical about using as there are a lot of sites offering the service but just take your money and run. Needn't have worried unlock code delivered within 24 hours and worked brilliantly.”

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Posted 4 years ago

“I would highly recommend NetPal , you don’t have to wait very long , I had my code within 3 days and that was over new year holidays. It’s really worth the money . Will use again .”

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Posted 4 years ago

“Bought the 24 hour unlock code and didn't get it for three days. I got a partial refund for it but the code worked when I got it”

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Posted 4 years ago

Hello, thanks for the completely unwarranted negative review. Let me just clear a few things up here if you don't mind. Firstly, you ordered the 24 hour service on a Friday evening and it explicitly states on the Samsung page '(excludes weekends)'. Secondly, we immediately refunded the extra you paid, without you asking, and processed your unlock as we would any other customer. Thirdly, we delivered your cheaper unlock code in 3 days even though it was the weekend which essentially makes it in 1 day. ....and for all that you leave us a negative review?

Posted 4 years ago

NetPal™ is rated 4.7 based on 478 reviews