New Vehicle Parts Reviews

Name: New Vehicle Parts
Address: Unit 4 Alpha CourtCapitol Park,Thorne,, Doncaster
Rating: 4.38

4.4 Rating 1,970 Reviews

84 %

of reviewers recommend New Vehicle Parts

Company Reviews

Questions

Metrics

4.4

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01405 810 876

Email:

newvehicleparts@gmail.com

Location:

Unit 4 Alpha CourtCapitol Park,Thorne,
Doncaster
DN8 5TZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery of good quality, reasonably priced parts. Would use again”

Helpful Report

Posted 8 years ago

“I ordered afog light holder from you in good faith and according to the photos you supply in your online catalogue, you show both holders upside down from the way they would be installed on the car. I have been in contact with you by email and I am getting no response about swapping the incorrect part for the correct part. The red advice box for purchase is so far down the online page that no-one sees it unless they scroll which must cause a problem for a lot of purchasers. Any good supplier would have this information incorporated into the descriptions for the fog light holders that presently say left and right and do not mention drivers side or passenger side which is what was mentioned in the one response I have had about swapping the part. I wanted this part for my car MOT and I don't yet have the correct part. I do hope you are now not going to say that I contacted you too late because you delivered the part to the Post Office and not to me. You need to sort out this problem quickly and if it is not sorted out satisfactorily, I will be taking the matter further. You have had my money and given no good service and no workable product. Let me have the number I need to return the part so that I can get this matter sorted.”

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Posted 8 years ago

“Quick delivery. Part as described, no problem with item but no email to confirm item despatched as expected.”

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Posted 8 years ago

“Great Lamps, Great Service, Prompt delivery. I'm not sure there's anything else to say.”

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Posted 8 years ago

“Ordered 1pm and item came the next day !! Excellent service”

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Posted 8 years ago

“Very impressed. Site showed exactly what was in stock or not. Best prices anywhere in the UK and these are NEW parts. No point getting secondhand parts at all. Goods arrived the following morning before 8 am. Delighted.”

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Posted 8 years ago

“Very quick delivery. Excellent parts for the money”

Helpful Report

Posted 8 years ago

“I ordered a Grille for a Ford Fiesta Zetec 2006, this company sent the wrong part. I was told to send it back, which I did on the same day as I received it,thinking I would receive a refund,instead they accused Royal Mail of damaging the part. They refused to give me any money back at all,even though the part they sent me was not the part I ordered.”

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Posted 8 years ago

“easy to order, part exactly what i wanted, fast delivery, thanks.”

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Posted 8 years ago

“Easy website. Clear parts descriptions. No problems at all. Speedy delivery of part.”

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Posted 8 years ago

“Very easy to identify the part I was looking for. Placed the order on the Thursday afternoon prior to the easter weekend and received the part before 10am on the Tuesday. Very pleased, would definitely use again and would recommend to anyone. :-)”

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Posted 8 years ago

“Haven't yet received the part?”

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Posted 8 years ago

“They helped me order the right parts and delivered sooner than promised. I'm pleased so I'm back.”

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Posted 8 years ago

“Ordered my items before 9am on a Thursday. Haven't received them yet (Sunday morning). Understandable that they were not delivered on Friday due to the public holiday but should have been despatched on Thursday and received Saturday as this was a working day. Will wait until Tuesday and will then be contacting for full refund if not received. If received Tuesday, will still be asking for a refund on the best part of £10 spent on next working day delivery.”

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Posted 8 years ago

“Astra mk 5 headlamp came just as described, was a very good match and the delivery time was great.”

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Posted 8 years ago

“very quick and good price will give 5*”

Helpful Report

Posted 8 years ago

“i ordered part on Wed after 5 pm but have not had despatch confirmed yet”

Helpful Report

Posted 8 years ago

“I ordered a replacement wing mirror for my car. The price was reasonable and the turnround quick but the part was not an exact replacement for my old mirror. In particular, the mirror housing was not hinged, so that if it was hit it would certainly break. I think it should have been made clear that the replacement part was not to the same design as the original.”

Helpful Report

Posted 8 years ago

“Very good service thank you”

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Posted 8 years ago

“Appalling. Sent wrong part. I had to pay for sending it back to them and no refund despite promising via email that they would refund it. Very rude emails and terrible attitude from Paul (who is the owner apparently). Went to PowerfulUK.com for the same part cheaper with excellent customer service.”

Helpful Report

Posted 8 years ago

New Vehicle Parts is rated 4.4 based on 1,970 reviews