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newmill fishing ltd Reviews

4.8 Rating 353 Reviews
95 %
of reviewers recommend newmill fishing ltd
4.8
Based on 353 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
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Phone:

01555870730

Email:

mail@fishingmad.co.uk

Location:

Newmill Trout FisheryCleghorn
Lanark
ML11 7SL

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Anonymous
Anonymous  // 01/01/2019
Ordered three rods (daiwa bw 4lb tc boat rods) off these guys as they offered as they were by far the best priced. Arrived within 24hours in perfect condition. Excellent service
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Posted 6 years ago
Customer service was excellent very happy with lure boxes.good company to deal with.
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Posted 6 years ago
Bison 55 outboard ordered (am) Monday arrived Tuesday 13:30. First class service well done. Ron S-M
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Posted 6 years ago
Top quality service couldnt ask for better service will use again dont hesitate great company
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Posted 6 years ago
excellent service and price yet again from newmill fishing
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Posted 7 years ago
Purchased a Bison Outboard, which stopped working after less than 12 months and very little use. Sent back to Fishing Mad (at our own cost.. not right) for repair. FIRST time it came back, motor had been destroyed in transit; not surprising as poorly packaged. SECOND time it came back, working but motor casing had chunk out of it exposing metal and a bent rudder. Brilliant! No care taken clearly in getting it back to us and leaves workmanship questionable. Was told that they repaired the first fault and it works so will not replace with new or refund. Totally unacceptable to return something with new defects and say that's okay, because the original problem was fixed, and ask your customer to 'take it out and test it to see if the bent rudder affects performance'. No faith in the item now, damage and lack of care suggests the item will be equally unreliable after their workmanship. So, so wrong to have such a saga and be expected to accept an item that may switch on and run but has clearly had rough and shoddy treatment and cannot be relied upon. Surely this isn't right?!
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Posted 7 years ago
excellent company I have purchased rods/ reels/flylines/waders over a number of years
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Posted 7 years ago
Following a recent purchasing experience, I strongly recommend to avoid Fishing Mad' web shop. Based on Fishing Mad's description of the goods (product image and text), I ordered a fishing rod with a trigger grip reel seat, but received a fishing rod with a fixed-spool reel seat. As obvious as it may seem, Fishing Mad refused to admit to have done anything wrong... When I complained and wanted to return the goods, Fishing Mad stated that they would only refund the cost of the goods, but not the original shipping costs. In addition, Fishing Mad was not willing to reimburse the return shipping costs if I was to send the goods back. This in spite of the fact that it is against Fishing Mad's own terms and conditions, and the UK Consumer Rights Act...
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Posted 7 years ago
Hello Jonas We sent exactly the size, model and make of Daiwa rod that you ordered to your address in Denmark. I am sorry it was not as you wished and we will refund in full, the minute the rod arrives back with us. We take our customers satisfaction very seriously and we are very sorry that you are disappointed with your purchase. Regards Craig Buchanan Newmill Fishing LTD
Posted 7 years ago
Das - ist Service ! Super Qualität zum fairen Preis und sehr schnelle Lieferung. In weniger als 48 Stunden wurde geliefert --- in Deutschland !!! Sehr empfehlenswert
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Posted 7 years ago
Hi, Im returning customer from Slovakia and for me 5 stars for sure. Fast and cheap delivery!!! Great prices. One thing i have to pick up and it is customer service and communication. I got replies on my email within 30 minutes and phone was always picked up! For all European potentional buyers, hurry up with buying because after UK will leave Europe Union u will not get this kind of bargains :( . Thank you
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Posted 7 years ago
Delighted with the rod ordered - much cheaper than available locally (South Coast), and delivered at the appointed time, well-packed and in perfect order. Thanks very much. When I need equipment in future, I'll start with you.
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Posted 7 years ago
Excellent service and fast delivery to Sweden. Would definitely recommend and use again.
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Posted 7 years ago
Very good company to deal with, no problems with them or the products..
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Posted 7 years ago
Excellent service, I ordered goods for Christmas gifts which arrived promptly. Unfortunately we had an issue with one of the items which was replaced within two days of notifying them. Would definitely recommend this company and they have an excellent selection to choose from. Happy customer!
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Posted 7 years ago
Always good value and a great selection of high quality products. Frequent customer, never disappointed.
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Posted 8 years ago
Great sevice
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Posted 8 years ago
Very prompt service and very helpful
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Posted 8 years ago
Buy a Minn Kota as I have had nothing but faults. Spares not covered under warranty.
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Posted 8 years ago
Great range of tackle very fast delivery and very fair pricing
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Posted 8 years ago
good service,good product,i'm very satisfied!
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Posted 8 years ago
newmill fishing ltd is rated 4.8 based on 353 reviews