Nicholls Online Reviews

Name: Nicholls Online
Address: 19 High Street, Crickhowell
Rating: 4.87

4.9 Rating 3,854 Reviews

97 %

of reviewers recommend Nicholls Online

4.9

Based on 3,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love my new handbag! And thank you Nicholls for the fab price and the fab delivery!”

Helpful Report

Posted 8 years ago

“PROS Easy to order. Delivered the next day (free). Item as expected/described on the website. Nicely packaged. Exceptional Service. CONS Item was full price at £39.95 even though White Stuff had reduced it in their sale to £29.00. However, I could not obtain the item at other stores also selling at the sale price, so had to pay the full price. I knew this when I ordered but remain slightly disappointed because of it.”

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Posted 8 years ago

“This is my first time ordering from Nicholls and the service is only comparable with M & S. Order, payment, delivery etc all acknowledged and happened as promised. I recommend using Nicholls. Very pleased with service and goods.”

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Posted 8 years ago

“Easy to use site and when item was purchased the check out was simple. Delivery was exactly as stated ..order was here in 3 days. Highly recommended”

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Posted 8 years ago

“Items exactly as ordered, very prompt service.”

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Posted 8 years ago

“Great product, great service & great packaging”

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Posted 8 years ago

“I was able to order a White Stuff tunic which was no longer available on the White Stuff website or in my local store so I was delighted. My order arrived within 3 days so ,again, top marks from me. I would definitely order from Nicholls again.”

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Posted 8 years ago

“My Cath Kidston wash bag is great & matches my weekend bag beautifully. Ordering was simple & delivery was quick.”

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Posted 8 years ago

“Delivered quickly, packed nicely and smelt good too! Loved the top exactly what I wanted.”

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Posted 8 years ago

“Goods arrive extremely quickly. Could not have hoped for better. Very pleased with the items.”

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Posted 8 years ago

“Quality product that arrived very quickly. Being able to pay via the Amazon account was very helpful. Will shop here again.”

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Posted 8 years ago

“Great service. Ordered and delivered in 24 hours. Impressed.”

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Posted 8 years ago

“Great service. Mistake on my part led to me having to return an item for exchange and the service was second to none. Will definitely use Nicholls again”

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Posted 8 years ago

“Parcel arrived the next day as promised.”

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Posted 8 years ago

“The item arrived very quickly and well packed. Would definitely use again.”

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Posted 8 years ago

“my order was dealt with speedily and efficiently. I was kept in the loop.”

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Posted 8 years ago

“overall, the service was good with the choice of delivery options very useful. Only thing, which my wife raised was about the option to have points on her Nicholls loyalty card. I can't remember if it was an option in the ordering process ? The gift I bought was an Anniversary present so couldn't ask my wife for her Loyalty Card, is it possible to have points added from my online purchase ? Martin Jones”

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Posted 8 years ago

“The near I purchased is ok-I had trouble paying with my visa the woman was saying something wrong with my card-when there wasnt-I asked the manager I think he was if i could have a charlie bear bag I would pay for it of course he said it will be £3-50 postage -I refused to pay that amount of postage and asked him to waive it cos I had paid a lot for the bear-his attitude wasn't nice -I won't buy anything more from Nicholls!!!”

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Posted 8 years ago

“It's the first time I've used Nicholls Online and I was impressed by the selection of stock, competitive pricing and the speed of their free delivery. I'd highly recommend them and will definitely use them again.”

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Posted 8 years ago

“Fabulous shop, fabulous service from all the team. Thank you!!”

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Posted 8 years ago

Nicholls Online is rated 4.9 based on 3,854 reviews