Nicholls Online Reviews

Name: Nicholls Online
Address: 19 High Street, Crickhowell
Rating: 4.87

4.9 Rating 3,854 Reviews

97 %

of reviewers recommend Nicholls Online

4.9

Based on 3,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item delivered next working day in store as promised. However no email confirmation regarding purchase received. Ladies in store we’re incredibly helpful!”

Helpful Report

Posted 7 years ago

“I ordered a ladies Joules Gilet, it arrived quickly, was well packaged and is exactly as described and fits perfectly, I will definitely be ordering from Nicholls again 😀”

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Posted 7 years ago

“Lovely Barbour Coat,great colour,very warm.Quality. Good fit&design”

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Posted 7 years ago

“Ease of finding exactly what I wanted. Delivered on time within few days.”

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Posted 7 years ago

“Excellent service, coat arrived very quickly and was kept informed throughout each stage will definitely use again”

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Posted 7 years ago

“They stocked the jacket in my size when I was told that Barbour did not stock up to that size. Delivery was good and very pleased with my purchase.”

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Posted 7 years ago

“I had hunted for the particular gilet all over, and was pleased to find Nicholls had several. I ordered my usual size which arrived in less than 48 hours. It was too big so I rang the helpline and spoke to Abbie who was able to confirm that they had the next size down and she would reserve it for me pending return of the original. She demonstrated good product knowledge when we discussed the sizes, commenting that the sides of the gilet were more stretchy than you might think..I agreed! The exchange took place without a hitch. Very impressed.”

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Posted 7 years ago

“Very good service arrived when it said it would”

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Posted 7 years ago

“Had exactly what I wanted, easy to use website, parcel arrived quickly and well packaged. Thank you.”

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Posted 7 years ago

“Excellent customer service and absolutely delighted with my lovely Masai coat.”

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Posted 7 years ago

“I had a charlie bear on order for several months. When he finally came into stock i was notified of his arrival. I made a payment over the phone and as there was a promotion running online for five per cent off, nicholls honoured this. From ordering to my parcel arriving it only took two days. The staff were courteous and helpful. I would definately use them again.”

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Posted 7 years ago

“The customer service I received on receiving the wrong child's coat was the best I have ever had. Superb from start to finish. My daughter is very very happy with her correct new Joules coat that she received the next day after talking to you. Would recommend you to anyone! Thank you.”

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Posted 7 years ago

“Having never used the company before I was therefore reliant on previous customer reviews. I would have no hesitation in recommending them . Prompt , hassle free delivery, well packaged , & really pleased with product(Voyage Cushion)”

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Posted 7 years ago

“Great service very straight forward could be easier. Will definitely be ordering again.”

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Posted 7 years ago

“The lovely cushion was delivered quickly and at a great price. It did seem a little bit shop soiled but we were able to clean it.”

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Posted 7 years ago

“Quick response to queries via on line chat facility, great product choices and quick dispatch and delivery. Good Christmas gift return policy too”

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Posted 7 years ago

“Very happy website easy to navigate. Plenty of variety. Arrived wrapped in nice tissue paper, quick delivery with notifications of dispatch and when out for delivery. Very please. Would definitely recommend and use again”

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Posted 7 years ago

“Excellent service with attention to detail. Thanks to Abbie for a lovely gift, wrapped to perfection, for my sister.”

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Posted 7 years ago

“Product (Charlie bear) packed nicely and delivered promptly. Will be using Nicholls online in future.”

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Posted 7 years ago

“Good ,Fast,service..very nicely packaged. Exstreamly pleased with goods”

Helpful Report

Posted 7 years ago

Nicholls Online is rated 4.9 based on 3,854 reviews