Nicholls Online Reviews

4.9 Rating 3,852 Reviews

97 %

of reviewers recommend Nicholls Online

4.9

Based on 3,852 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Popular Questions:

Delivery

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Returns

How is Nicholls Online returns process?

Customer Service

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About Nicholls Online:

Nicholls is a long standing family business, trading since 1925. Our three department stores, based in the beautiful Welsh market towns of Abergavenny, Brecon and Crickhowell, boast an eclectic mix of products - offering menswear, womenswear, country and lifestyle clothing, footwear, jewellery, accessories, furniture, home fragrance and unique, interesting items to inspire you when buying gifts for your loved ones.

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

How is Nicholls Online returns process?

Helpful Report

(7 months ago)

Greater than 82% of reviewers feedback is Nicholls Online returns process is easy.

Helpful Report

(7 months ago)

77.27%

Industry Average

“ Great Didriksons coat, good price, well packaged and quick delivery with free returns (which I didn't need to use!). ”

- Anonymous

“ Great choice of jewellery. I found the item which i couldn't find available elsewhere. Easy to order and fast delivery. Unfortunately the wrong item was sent but customer services were fabulous. Easy and free returns. Correct item was sent to me within 5 days. Staff on the phone could not have been more helpful regarding exchange. Excellent communicaton. ”

- Anonymous

“ I phoned Nicholls and they were very polite and sent me a free returns label, but it was an inconvenience to have to re-pack and return the boots and wait for my refund, even though it was very prompt once the boots has been receive. ”

- Lynda James

Nicholls Online Reviews

Returns - Easy