“Still haven't received my Nike SB Zoom Blazer Mid Premium shoe on April 6th. As per the Nike website, it was supposed to be delivered by the 19th of April. however, I received an email stating that delivery has been delayed by 10 days, i.e., 29th April. With this mail, they provided me a coupon of 20% discount on my next purchase, which is definitely happening after this case. It is 1st of May today and the track your order tab on their website still shows last updated status as "arrived destination region/ country" on 8th of April. I was supposed to wear those shows at an event which has now passed.
Didn't expect such service from Nike at all. Worst experience!”
“worst experience ever, I implore you to never purchase from Nike. com, what a huge mistake, I should have read these reviews before making my purchase!!!”
“Outraged. Trainers arrived stained with glue in several places. Laces were sticky and stained with glue as well. Shocking, considering I've spent £65 on a pair of trainers. Spent an hour on the chat to try and exchange rather than having a refund, was told to go into nearest library to print out a label and then send it back. Why can't you email QR code where post office scans it and make it simpler for the customers? Not my fault I received damaged goods. I am cancelling my account with Nike and will be ordering from other suppliers.”
“WORST COMPANY TO DEAL WITH!!
I order some air max on 9th April, i received an email on the 12th to ay they had been delivered with a photo attached of them being left sat on top of communal bins, not in the bin or put somewhere safe just sat on top of the bin in clear sight for anyone, shock horror that when i get home the parcel wasn't there! (not like it was left in plane view of the whole main road!) reported this to nike who agreed it was left on top of a bin and would investigate, over a week later still no shoes and still no response from nike! it is there responsibility for their delivery companies incompetence yet i am the one suffering having to chase them everyday and not have my items!! i will never use them again i would rather go through a 3rd party at least they have customer service skills!!”
“I’ve had nothing but trouble trying to receive a refund from Nike. Getting past from pillow to post. And I’m still no further I will not be shopping with Nike again ever”
“Brought the Nike Air Force one shadow. When I put on the bottom of my feet burns. Tried other shoes does not happen until I put on this shoe. Now I have calluses. Interior of the show is very hard”
“I have bought several things from NIKE and every time my NIKE sign peels off, especially on all my pants. I even wash them on cold and air dry my clothes.”
“Nike is my all time favorite brand. every time I visit their stores, I'm greeted, treated with respect and am provided service right away. The customer service online is excellent as well. They have answered my calls at random hours of the day, no matter what they help.”
“I ordered a pair of basketball shoes, on Jan. 23rd said they would be here by Jan 29th...It is the 7th of February and they have not moved. Says awaiting carrier pickup...I have a tournament this weekend I called Nike and they did a reorder and said I would not receive them probably until the 18th of February....save your time and effort order from EBAY way more reliable!!!”
“excellent service, at a very high level, managers are always available, help to place an order, answer all questions, delivery is fast, high quality clothes”