“NIKE.COM ARE LIARS
On Feb 12, 2021 I purchased a pair of Air Jordan V Low Golf Shoe men's size 9 from from NIKE.COM. On the same day I purchased a separate pair of sneakers from he same site. It is Feb 27, 2021 and I only received the other pair of sneakers. When I continue to contact NIKE. COM about my Jordans they keep giving excuses saying due to inclement weather the sneakers have not been shipped. I considered their excuses and today on Feb 27, 2021 and I only received the other sneakers but never received my Jordans. Nike.com chat representatives continue to lie and say that my Jordans are being sent from Memphis TN and the weather held up the shipment and my other order came from a different warehouse, which is a lie. My other sneakers came from Memphis, TN, which is the same warehouse that the Jordans were supposed to be shipped from but never arrived and still have not been shipped. I have my tracking number and tracking history from the other sneakers I received and it is showing Memphis, TN. I am tired of the lies NIKE.COM is giving on why my Jordans have not arrived. I am a 100% disabled Veteran and my money does not come easy and for NIKE to have the nerves to lie about my Jordans is truly a shameful act and unprofessional. They had to nerves to send me a tracking number for my Jordans without sending the sneakers to Fedx. They took my money from my NAVY FEDERAL CREDIT UNION credit card but refuse to send me my item i purchased. They continue to blame the weather with their lies and I have been looking at the weather in Memphis, TN and it has not been snowing as bad as it has been in TX. On NIKE.COM website it is showing my item have been shipped when it is not and I made copies of the the chat texts with NIKE representatives, displaying their lies and dishonesty. This is a distrustful company and they should be ashamed but it's obvious they do not care about their reputation because all of the reviews show they are dishonest. They are dirty and I will never purchase sneakers from Nike ever again. I will only purchase from reliable and trustworthy companies like Reebok and Adidas. I have utilized both Reebok and Adidas online and I have never dealt with any issues with receiving my orders. Nike.com is a dirty low down company, they have no issues taking people money and not sending the products. My advise to others do not deal with NIKE.COM go to Footlocker and other reputable companies who will value their customers.
Your order is on its way.
Ordered Feb 12, 2021 - Order #C00460820578
Purchased Online.Shipped — Arrives Thursday, Feb 18
Air Jordan V Low Golf Shoe
Air Jordan V Low
$220.00
Golf Shoe
Black/Metallic Silver/White/Fire Red
Size M 9.5 / W 11”
“I ordered 3 items Two shoes and one trouser it doesn’t fit on me I return them they refund for two items they took my money, I called them three times they said I have to approved I told them how I’m going to approve if the three items in one label they said this is what we can to do for you. I never order from them bad service. I never order again.”
“Only wear Nike brand athletic shoes. Returned a defective pair of shoes after 60 days and return was denied and sent back to me. Tried chatting with a few reps and was told to pound sand so to speak. Returning 3 pairs of shoes and cancelling current order. No customer service on this topic. Terrible training and will find another vendor moving forward. Go Nike!!!”
“These people are scammers. I ordered a pair of sneakers for Christmas and here we are in mid January and still haven’t received anything! I emailed them asking about my shipment and all they can say is wait until the 30th of December to give it more time due to COVID 19. I then received a email before the 30th stating they will send me a new pair or refund me. Now it’s the 14th of January and I have not gotten my package or my refund back! They aren’t responding to any of my emails or calls! This is so unprofessional to just take peoples hard earned money. Shame on you Nike!! I will never buy from you again!! And I will get my money from y’all!!!”
“Is took all these years to find out what absolutely disgusting company Nike is.they are the people that are committing fraud against customers your credit card details are not safe with this company . They have made many mistakes and what they try to do is cover up their mistakes by lying and accusing customers of different things they accused me of 3 different offences but when I proved my innocence and put them in their place they got nasty and blocked the account will that was their mistake because all the evidence all the recordings all my video footage has gone over the internet where people are commenting on this so be very careful using this company as they are liars. How dare you try to accuse me of committing wrong when you are the people that are committing wrongdoings employing people on the phone just for the pandemic that haven't got a clue about your company that give out wrong information that cost people astronomical phone bills where they put people on hold up to 45 minutes. they chose to mess with the wrong person because for the rest of my time in history I will write a review on every single review platform I can to expose this company for what they are. And a message to the public spend your money with retailers that respect who you are as a customer, and don't accuse you of wrongdoing is just to cover their staffs mistakes.I thought it was just me they done this too but on reviewing many messages from different customers I am not the only person they have done this too. And Nike when you treat people like this you are just upsetting them and they will carry on telling people what you have put them through you are crooks you are disgusting liars. And all you have done one-winged what you done to me and what you have done to other people is show that you are not a trustworthy company you have shown that you are liars crooks and you have also shown that people's personal information and credit card details and not safe with your company.absolutely disgusting and I hope and wish what you have done to myself and have done to other customers comes back to you and comes back to members in your team and they are put through the disgusting ordeals that you are putting your customers through.”
“I have been buying from Nike UK for years, but never again!!
Everything is okay until you need help, then you’re on your own.
I ordered a Gift Card as a Christmas gift and it never came, and dispute sending over 10 emails, and calling more than 20 times they have done nothing!! They basically told me to **** off! Thankfully I paid via PayPal so I have opened a claim with against Nike as they refuse to acknowledge my messages.
I can say honestly that it’s the worst Customer Service I have ever received. After 2 weeks of non-stop calls they still have ignored me every time I have made contact.
Buyer beware, if you need help you will receive nothing.
Nike’s motto is clearly “get the money and run!!!”
Terrible terrible terrible!!!!”
“Nike sucks they canceled an order that I made without reason and without notification so now a 13-year-old girl won’t receive her stupid Nike shoes on Christmas day which for most kids is an important holiday never buying anything from Nike again.”
“I've always worn Nike shoes because they're comfortable on my feet. What I hate about Nike shoes is that they don't last very long. I'm 80 years old so, not as active as I was 20 years ago. EVERY pair of Nike shoes I've worn for the last 20 years has self destructed. The soles detach from the shoe and that's it. I've tried flex glue and other useless remedies. What is it that causes the soles to detach?”
“I have never had a worst experience buying online in my life!
I paid with apple pay and the website did not read my apartment number on my delivery address. They shipped the item with the wrong address and I contacted them everyday since UPS says only the sender can update the address. They told me several times that the issue would be fixed and escalated to their elite team, yesterday I talked to another representative and they told me all people before him lied and nothing was escalated and no one was doing anything to fix the issue.
Worst brand and customer service I've ever ver dealt with! Be aware before buying from them. They definitely do NOT care about their customers and just want your money!”
“I found the item I wanted, shipping was speedy, however, because I couldn't cancel a recent order that I admit was my mistake in ordering the wrong size, I ordered another pair in the correct size. My complaint is that not only did they not offer free shipping on an order over $100, it cost me almost $22 to return the first pair. Not cool, considering all the websites that offer free shipping and some free returns, or a flat fee.”
“I've ordered some Jordans from Nike.com on 30th September and my order got stuck in their NL Warehouse since then. In last month I've spoken every week with the customer support department, each agent told me the same story, that their finance department has to approve the request and they have to answer in 5-7 working days. Even if every time I call them, they can see that those days have passed several times, they just add a comment to that case and nothing is happening.
I should read more carefully all other reviews about how Nike doesn't give a s**t about customers.”
“Good trainers but terrible customer service, definitely not a world top company.
First time using their website to order online and it was terrible, do not try.
Ordered a pair of trainers, got confirmation of dispatch and never got the product.
After 10 days contact their chat centre and they said the order was lost that I would have to reorder if I wanted the trainers but they were out of stock.
Not only I didn't get the trainers for the event I needed them for but I missed on buying another products during black friday sale.
Their customer service didn't offer any sort of solution to this and added another unhappy customer to their record.”
“Ordered brand new Nike Vaporfly shoes but got used ones..They did not do a basic quality check for these expensive shoes..Sounds crazy.. And I have to wait for another week to exchange them..This is ridiculous..”
