Login
Start Free Trial Are you a business?? Click Here

Noon Reviews

1.4 Rating 1,896 Reviews
8 %
of reviewers recommend Noon
1.4
Based on 1,896 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Noon 1 star review on 2nd December 2024
Sj.maryamm
Noon 1 star review on 29th November 2024
Alameen Ismail
Noon 1 star review on 23rd November 2024
Mishal Abuali
Noon 1 star review on 18th November 2024
Nisha Gurung
Noon 1 star review on 18th November 2024
Nisha Gurung
Noon 1 star review on 18th November 2024
Nisha Gurung
Noon 1 star review on 18th November 2024
Nisha Gurung
36
Anonymous
Anonymous  // 01/01/2019
Ordered items they dont come, customer service are very rude sudani people who promise and tell you its your fault for ordering from them, and the 1 of the 5 items i order comes they ask for full payment for all 5 shipments and tell me pay or get nothing
Helpful Report
Posted 6 years ago
If I had to pick between YouTube rewind 2018 and noon.... I would pick YouTube rewind 2018... noon is useless.. They never deliver on time. The refund policy s useless... Souq and Amazon are way better...... It doesn't even deserve a positive star...
Helpful Report
Posted 6 years ago
1. No commitment on the promised delivery date 2. Very Rude Courier guys - very unprofessional 3. Delivery guys never call and update that attempt was made for delivery - Dishonest people. 3. Customer Service Rep is also rude - Mr. Motaz 4. Site says delivery within 24 hours - actual delivery is scheduled for some items after 8 days. - still not received. Please do not waste your time this site.
Helpful Report
Posted 6 years ago
Horrible service, adamant call centre. They call after 11.00 PM for scheduling delivery, Yesterday I got a call at 11:16 PM . Insult to injury is call centre trying to give silly justifications. This is my last order, before they go out of business, Do not waste your time
Helpful Report
Posted 6 years ago
Bought a strap for my watch, but it was missing the lock. I requested that it be returned. I called the Noon agent to change my pick up address which is in the office since I was on leave, but the pick up guy still went to my office address! He told me he will come to my home address, but never came at all. I inquired to a Noon agent again and said they cannot guarantee when they will pick up the item again. What kind of service is that?
Helpful Report
Posted 6 years ago
1. No commitment on the promised delivery date. 2. Unpolite Courier. 3. Customer Service Rep doesn't know anything. 4. Very late delivery. This is my first and last. Really bad and disappointing experience.
Helpful Report
Posted 6 years ago
Y u rdelivering fake products. U r really cheating your customers. The products given by noon is different from the Pic shown in site.noon is showing branded items in Pic with less rate n giving unbranded items
Helpful Report
Posted 6 years ago
Worst online Store !! They are not able to deliver very 1st order on time. After missing the delivery time lines, had to call for follow-ups, then the answer is product 'unavailability' and they ended up cancelling my order after 2 weeks! The embarrassing moment is , the same product was available for sale with high price ! When I highlighted this there is no response ! Another issue is, the refund money was pushed back to 'noon' wallet instead of crediting back to my credit card. I was forced to buy an another product which I'm not intend to. Who will buy an another product when you had a bad experience? No credit-ability, no prompt service. I regret myself falling in to low profile call..
Helpful Report
Posted 6 years ago
They don’t stick to their delivery timings commitments. Customer service took 7 days to reply to a delivery status request.
Helpful Report
Posted 6 years ago
The worst online store..... The customer care worse worse worse......
Helpful Report
Posted 6 years ago
The ever worst experience of shopping on noon, they never deliver on time, need to give too many follow up call and mostly they told you to cancel the order, and two time they charged my card twice and hold the money and release after 10 days. Never suggest somebody to buy on noon
Helpful Report
Posted 6 years ago
ALWAYS AUTHENTIC We only sell 100% authentic products ----THIS IS A LIE! I ordered GINGER Bell Puffed Dress. I have searched about this brand and its originally from CA. I got the item(s) a day after I have ordered(Thanks for the fast delivery) but its annoying and disappointing that when I checked the dress they have changed the label into Arabic character or NOUR name, its not GINGER. Worst is, I can still see some sewing holes from the old label and the new label sewed unparalleled. Its UGLY! I don't even believe that its a genuine GINGER dress because why do they had to change the label? Too bad there is no options to attached photos here. So you guys could see how poor the product is. I made a complain and they said I have to return the item and they will give my money back. NEVER AGAIN TO NOON. YOU ARE DECEIVING YOUR CUSTOMERS.
Helpful Report
Posted 6 years ago
Ordered something from their noon now products one morning, but did not receive it even after 24 hours! Another item that was paid for had not arrived after the expected delivery date and there was no update from noon. When I called them they said, they dont have it in stock and will deliver it when they have it... this is not the way! They should have informed me that and not when I called them. Pathetic!
Helpful Report
Posted 6 years ago
The service is horrible and they never deliver items in time. Just lying to the costumers about delivery day. And their curiers are the most unpolight people!
Helpful Report
Posted 6 years ago
If I could give a negative star, I would have given them. I am really frustrated and fed up with their quality of the products they deliver and the after service they provide. Seriously guys, never ever think of ordering from this fake promisers!!! I ordered an item and they delivered me a defective product. I am trying to return the product since last 2 weeks and nothing happening. when I ring them, they always give fake promises and text messages. I wasted my time and energy following up with them. Such a shame that they advertise a lot of these days in the radio and the quality of service they provide is the extreme worst!!! I will never ever order any thing from this fake website.
Helpful Report
Posted 6 years ago
Stealers and Liars DO NOT SHOP from NOon.com there many other suppliers in UAE which do the Job right. They Do NOT, I Warned You.
Helpful Report
Posted 6 years ago
Well, I ordered at noon, Last Dec 2, 2018, and the delivery date was December 8, 2018. So after two weeks of following up on them, They have just canceled the order as it is out of stock they say, Also beware of paying using your card or apple pay their system sucks because what they do, they place a hold amount on my account and then after several days they again charge my account with the price of my order so i suffered again of waiting for my money to get back on my account. Also since they canceled my order today, i need to wait another 2 weeks at least to have my money back. I will never use them again. Also for the support team they are a bunch of liars and giving you false names.
Helpful Report
Posted 6 years ago
Order placed on 26 NSAAB00536612 like this 4 orders out of which after much delay received one order from supplier Markat4U . Product quality poor. Looks end of product life cycle item sold . Other ordered items never reached Got SMS for delivery and was asked to contact agent, the agent never reached and I had automated message either to cancel or reschedule For a respected brand like NOON we expect better service and last mile monitoring
Helpful Report
Posted 6 years ago
Worst shop ever, bring broken iPhone (without original accessories,poor battery,broken camera)china box, and don’t let check before pay, never buy there if want to save your money
Helpful Report
Posted 6 years ago
worst online shopping website all are liars from call center to delivery guy are same
Helpful Report
Posted 6 years ago
Noon is rated 1.4 based on 1,896 reviews