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NordLayer Reviews

4.7 Rating 171 Reviews
94 %
of reviewers recommend NordLayer
4.7
Based on 171 reviews
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Email:

support@nordlayer.com

Location:

16192 Coastal HWY
19958

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Anonymous
Anonymous  // 01/01/2019
I was having trouble installing due to my antivirus but Alfie from support was very patient and no second thoughts to help me set it up one by one. Appreciate it. Excited to use the app :)
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Posted 3 years ago
Direct and knowledgeable
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Posted 3 years ago
Customer service experience was great. It took us a while to figure out what the issue was, but customer service was patient and stuck with me. We solved the issue in the end!
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Posted 3 years ago
It's a wonderful and useful solution. I use it everyday for security of my devices.
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Posted 3 years ago
It's a wonderful and useful solution. I use it everyday for security of my devices.
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Posted 3 years ago
Good advice for quick solving my problem.
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Posted 3 years ago
Excellent support
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Posted 3 years ago
Amazing support. Simple to use. Very reliable. Impressive!
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Posted 3 years ago
Support is incredibly prompt
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Posted 3 years ago
I was never a big tech guy and tbh I never really cared for VPNs, but recently I moved away and could no longer get my local shows online. I turned to Nord since they were on the top of my head from all the endless mentions I see online. And WOW I was actually surprized how easy setting it all up was! I purchased one of the plans they had on discount and went directly to support for help to set it up for streaming. Instead of a BOT like in most places, they had an actual agent show up just a few seconds after coming to the chat. It compeltely shocked me, but in a good way. He immediately knew what to do to help. It took me maybe twenty minutes to go from 0 knowledge to fully set up and watching what I want. Absolutely fantastic work from their team and the product!!!
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Posted 3 years ago
I was struggling for private gateway connection. Mr Benedict from support team solved my issue quickly.
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Posted 3 years ago
They answered my questions in minutes!
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Posted 3 years ago
Online customer desk is really helpful. Settle within minutes. Price is also reasonable. Impressive.
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Posted 3 years ago
Painless to set up. We needed a dedicated VPN with a static IP, and I was able to get it set up within ten minutes through NordVPN.
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Posted 3 years ago
Great first reply time, efficient support. Contacted with a Linux issue, but the needed articles were provided in no time.
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Posted 3 years ago
An outstanding support team, very diligent and professional
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Posted 3 years ago
Easy and secure.
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Posted 3 years ago
Benedict was very helpful and understood my request.
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Posted 3 years ago
excellent customer service and easy to use.
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Posted 3 years ago
Virgil was a great help , took me through the steps of making nordVPN work correctly (without DNS leaks) under Ubuntu. He answered my questions with patience and great knowledge.
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Posted 3 years ago
NordLayer is rated 4.7 based on 171 reviews