Northover Cars Reviews

Name: Northover Cars
Address: 237 Tankerton RoadTankertonKent, Whitstable
Rating: 4.98

5.0 Rating 460 Reviews

100 %

of reviewers recommend Northover Cars

Company Reviews

Metrics

Info

5.0

Based on 460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01227277367

Location:

237 Tankerton RoadTankertonKent
Whitstable
CT5 2AY

Northover Cars 5 star review on 26th May 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I saw a car on Autotrader being sold by Northover Cars, I telephoned to enquire and was advised to put a refundable deposit down as I couldn't view the care for a few days, there was no pressure. Stuart was very helpful. I went to look at the car and was pleased as it was exactly as stated. Stuart and Matthew were very relaxed and answered all questions. I test drove the car and went ahead with the purchase, they p/x my car. Matthew even offered to deliver the car to Guildford which was great. I love my new car and felt the whole experience a pleasure. They even handled the swapping of my personal plates and organised the Tax so the car was ready to drive straight away. Thank you Amanda”

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Posted 9 years ago

“This is the second car we have purchased from Northover. (The first one being a few years ago.) Every now and then we would find ourselves looking at the website, and as always the cars are exceptional. They always seem to be the ones that are a little bit special/ different. So when we were on the lookout for a new car, onto their website we went again. When we saw two we were interested in I phoned Stuart and booked to pop along. From the moment we walked in, to the moment I started our new car the service was excellent. There were no pushy salesmen, we were given the keys to test drive ourselves, and at no point were we bullied, unlike some other dealers!!!”

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Posted 9 years ago

“excellent service and knowledge of vehicle would recommend”

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Posted 9 years ago

“I was drawn to the website of Northover Cars as it plainly and simply gave the impression of an 'honest' company. I was looking for a B200 series Mercedes but could see that they also had a fine selection of other Mercedes models which were competitively priced. On arrival after a two hour journey, the B series was exactly in the 'immaculate throughout' condition as advertised. Stuart gave me the keys to the B200 and invited me to take it out for a drive, I was away from their premises for around 30 minutes and returned with a happy grin on my face! I purchased the vehicle with a reasonably priced comprehensive three year warranty. I hope not to be buying another car in the near future, however if I was to change to another Mercedes model at a later date, then Northover Cars would be my first port of call. I've a lifetimes work in commercial trading and by instinct have a critical eye for both quality and customer service. I cannot emphasise enough that their stock quality is well worth visiting, with their specialist Mercedes knowledge they appear to have got everything right!”

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Posted 9 years ago

Thank you for your feedback Martin. We at Northover Cars are delighted you are happy with your car and wish you all the best. Stuart Northover Cars

Posted 9 years ago

“I recently purchased a Mercedes SLK 200 from Northover Cars. From start to finnish the service and help I received was second to none. Although the vehicle was 58 registered, it was presented to me in "as new" condition. I could not fault it in any way. Many thanks to all concerned for a superb car and a most pleasant. Buying experience.”

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Posted 9 years ago

Thank you for taking the time to give us feedback on your buying experience. We are delighted you are happy and wish you many glorious days of open top driving. Matthew and the team

Posted 9 years ago

“Very friendly approach, I was given plenty of time to check out the car and a lengthy test drive. I was also given a fair price for the car I traded in. After taking possession of the car, the battery went flat. I was promptly given a refund from Northover Cars for the battery I purchased. My only observation is that I would have liked a brief tour of the car and an explanation of the systems and controls before driving away, It wasn't a major issue, and I am sure that I would have been given the advice if I had asked for it. All in all, a very positive experience - I would definitely consider buying another car from Northover.”

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Posted 9 years ago

Thank you for taking the time to review your experience Razvan. We are delighted you are happy with the vehicle and note your comments. We will use them to further improve our customer service.

Posted 9 years ago

“Nice people to do business with”

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Posted 9 years ago

“Excellent service and did everything they said they would do. Very patient with my work committments until I could visit and view the car myself. Not being mechanically minded an RAC check confirmed I was buying an excellent car which needed few things tweaking and Stuart arranged those to be done. Its been a real pleasure to drive and well worth the price. I would have no hesitation in buying another convertible from Stuart and Northover Cars. Can highly recommend them.”

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Posted 9 years ago

Thank you for your kind review Phil. We wish you many happy driving days!

Posted 9 years ago

Thank you for your kind review Phil.

Posted 9 years ago

“My CLK350 was way more impressive in the flesh, the photo's made it look good, but up close it was in superb condition. Matthew just gave my the keys and said "off you go, don't need me getting in the way of your test drive". Never before have I been to a dealership that has done that! Both Stuart and Matthew's relaxed (non-pushy) approach to the whole process was so refreshing, would I buy another car from them? To quote a recently ex-labour leader "hell yes!".”

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Posted 9 years ago

“A pleasant and efficient car buying experience with a file for all documentation and a well prepared and clean car. I appreciated my wife and I being able to take test drive unattended. Many thanks, John.”

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Posted 9 years ago

“I think the team at Northover Cars are excellent. I specified a particular make of car with various requirements and 'hey presto' they found one within a few weeks! I love the car, it is just what I wanted. I will use Northover when I feel it is time for another change of wheels.”

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Posted 9 years ago

“I bought a car from Northover Cars over the phone, totally unseen, on the word of Stuart that the car was immaculate and that I would not be disappointed. The car was delivered by their driver Steve at a pre arranged point just off the A1(M) mid-way between Glasgow and Kent at 8.30am on a glorious sunny morning. Not only did Steve arrive on time but had washed and dried the car at a car-wash before he let me see it ........ a very thoughtful touch that was appreciated. How right Stuart was, the car is stunning and runs beautifully, my drive home was a delight and the following week I was on my way up north for a week-end break..... another 700mls on the clock. Northover Cars certainly did a great job and were true to their word in every way, they did all the paperwork for me and even sent up new plates for my private number. I bought this car unseen on what I was told and would not hesitate to trust their word again. Many thanks to Stuart and Steve”

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Posted 9 years ago

Thank you for your kind review Pat. It was a pleasure to do business with you.

Posted 9 years ago

“Just to say that I recently purchased a beautiful 2008 Mercedes CLK 280 CONVERTIBLE from this company. I dealt through Stuart and found him and his colleague, Malcolm most professional in every way. The car was beautifully prepared, is an absolute joy to drive and has been given a top line " bill of health " from my local Mercedes garage. Thank you Stuart.!”

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Posted 9 years ago

Thank you for your kind review Victor

Posted 9 years ago

“We spotted the car on autotrader and contacted Stuart at Northover cars. He was very helpful and realising we were travelling from East Yorkshire to Kent, knew it was a long way to go to view a car and was therefore very accommodating. The Northover website gave us confidence that we were dealing with a reputable company and we were not dissapointed. Everything was as promised and the guys were a pleasure to do business with. If and when I chooose to change the car I will be visiting Northovers website first.”

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Posted 9 years ago

Thank you for your kind feedback

Posted 9 years ago

“I saw the car online, as I lived over 5 hours away i contacted Northover Cars. Stuart was very helpful and reassuring when I parted with my deposit without seeing the car he made me feel confident in him and the garage. Arrived at the garage and was made to feel very welcome in a relaxed atmosphere nothing was too much trouble. The car was stunning as described I had nothing to worry about, I'm absolutely delighted, even with the distances involved I wouldn't hesitate to buy from Stuart & Matthew again @ Northover Cars. Thank you boys I'm driving my dream xx”

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Posted 9 years ago

“I cannot speak highly enough of the guys from Northover Cars and my experience of buying a car from them. From start to finish they were fair, accommodating and honest. The car we bought is of exceptional quality, was exactly as advertised (we paid a deposit without actually seeing it), in fact the advert was removed from the internet as soon as we paid a deposit. Their customer service was great, knowing that I had travelled over the Dartford Crossing, they almost insisted on paying my toll. Having looked at getting a Mercedes for some time, I did deal with Mercedes directly about buying a car from them and I must say the two are incomparable. I would choose Northover Cars every time and I thoroughly recommend them.”

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Posted 9 years ago

Thank you Nick for taking the time to give us such positive feedback.

Posted 9 years ago

“I found the service provided and the helpfulness of NORTHOVER Cars made purchasing a stress free occasion . I'm very happy with my car and wish them continued success .”

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Posted 9 years ago

Thank you for your kind review

Posted 9 years ago

“I recently purchased a Mercedes Benz CLK 220 convertible. This was honestly my dream car. When we got to the showroom she was sitting on the tarmac roof down looking gorgeous. The guys were courteous and made us a lovely cup of tea on a freezing cold day. They took their time and answered all our questions then took us both for a test drive. The car was immaculate and drove like a dream. They delivered my car to the door the following week and gave me a full tank of petrol. They also sent me the Blue Tooth connector for my mobile phone. I love my car and thank them for their assistance. When I am ready for my next Mercedes I will go to North over without a doubt. Thank you both.”

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Posted 9 years ago

Thank you Annie for your kind review

Posted 9 years ago

“My experience with Northover Cars was very positive. We were left alone to view the car without pressure. We were told to take the car for a drive for half an hour if we liked. The car was immaculate as were all the others displayed on their forecourt. They source a selection of beautifully presented cars. The transaction was completed quickly and smoothly making it as easy for me as possible. This has been my first weekend with my car and so far I'm feeling very happy with my purchase.”

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Posted 9 years ago

Thank you for your kind feedback. We hope you enjoy your car through the Summer

Posted 9 years ago

“I purchased a car on trust and I wasn't disappointed at all - great service and advice was given. I'm really happy - thank you”

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Posted 9 years ago

Thank you for your trust Helen and for your kind feedback.

Posted 9 years ago

Northover Cars is rated 5.0 based on 460 reviews