Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,367 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,367 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Notino is absolutely best!”

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Posted 3 years ago

“Great products!!”

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Posted 3 years ago

“Great Site & products”

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Posted 3 years ago

“Great prices and quick delivery”

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Posted 3 years ago

“Great service, great prices and fast delivery”

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Posted 3 years ago

“Very happy with the service the quality and your prices thank you”

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Posted 3 years ago

“Terrible customer service! Never have I experienced such rubbish service, I ordered an item by mistake and the next hour (early in the AM around 3am), I requested it to be cancelled as I'm well within my rights and they said they're already processing it?! A few days later I received the item and they said I can return it for a refund. I had to pay for postage as well and they had no return label?! A big company like this, you would expect a free return label and they said they would only refund my postage what they consider appropriate?! Once returned, they said they've inspected it and claim the warehouse have said the item was opened when it was never opened at all! They refuse to refund me basing it on "hygiene reasons" saying they can send me it back or send the voucher what I've used?! When it's not even been used. Will NEVER SHOP from here again. Avoid like the plague. Don't know how to run a business. Shambles.”

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Posted 3 years ago

“First time.”

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Posted 3 years ago

“Faulty web programming made payment difficult. No stock of many items. Could do better”

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Posted 3 years ago

“Notino is my favourite website. Fast delivery.”

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Posted 3 years ago

“Wow... start to finish maximum two minutes. Slick, easy, 🦄 perfume on its way.”

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Posted 3 years ago

“Really simple to use, found product quickly, paying for item quick and very simple, would definitely recommend.”

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Posted 3 years ago

“You guy have wonderful deals which I think is really good”

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Posted 3 years ago

“First time ordering from this site. Found it easy to negotiate and order.”

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Posted 3 years ago

“i was bamboozled at the time of paying, also i could not find out the day of the delivery still i do not know when i am getting my merchendise!!”

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Posted 3 years ago

“Excellent!”

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Posted 3 years ago

“Yes. Good choice of products and reasonable prices. Thank you.”

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Posted 3 years ago

“Speedy delivery and great prices”

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Posted 3 years ago

“Yes, very effective. Good products.”

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Posted 3 years ago

“Found everything I was looking for wonderful.”

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Posted 3 years ago

Notino is rated 4.6 based on 3,367 reviews