Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,353 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Huge range of toiletries and cosmetics at good prices. Delivery always when stated with no problems at all. This has definitely been my go-to during lockdown and will continue to be.”

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Posted 3 years ago

“Good Service I”

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Posted 3 years ago

“Easy website to use, never have any problems. Free delivery and orders turn up on time, or earlier and in good condition. Excellent service.”

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Posted 3 years ago

“Love the fact I'm getting a free gift! I hope to use this site again! Hopefully its delivered as easy as it was to order!! 🤞🤞🤞🤞”

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Posted 3 years ago

“Very good customer service always come back to this site for my perfumes”

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Posted 3 years ago

“i purchased perfume last year jean paul gaultier gorgeous perfume last for ages posting was very quick this is my second purchased now so happy with my first which i still own no problems at all”

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Posted 3 years ago

“I am very happy with notino uk🌺”

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Posted 3 years ago

“So far I have always had excellent service by Notino, long may it continue”

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Posted 3 years ago

“Notino is absolutely best!”

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Posted 3 years ago

“Great products!!”

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Posted 3 years ago

“Great Site & products”

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Posted 3 years ago

“Great prices and quick delivery”

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Posted 3 years ago

“Great service, great prices and fast delivery”

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Posted 3 years ago

“Very happy with the service the quality and your prices thank you”

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Posted 3 years ago

“Terrible customer service! Never have I experienced such rubbish service, I ordered an item by mistake and the next hour (early in the AM around 3am), I requested it to be cancelled as I'm well within my rights and they said they're already processing it?! A few days later I received the item and they said I can return it for a refund. I had to pay for postage as well and they had no return label?! A big company like this, you would expect a free return label and they said they would only refund my postage what they consider appropriate?! Once returned, they said they've inspected it and claim the warehouse have said the item was opened when it was never opened at all! They refuse to refund me basing it on "hygiene reasons" saying they can send me it back or send the voucher what I've used?! When it's not even been used. Will NEVER SHOP from here again. Avoid like the plague. Don't know how to run a business. Shambles.”

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Posted 3 years ago

“First time.”

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Posted 3 years ago

“Faulty web programming made payment difficult. No stock of many items. Could do better”

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Posted 3 years ago

“Notino is my favourite website. Fast delivery.”

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Posted 3 years ago

“Wow... start to finish maximum two minutes. Slick, easy, 🦄 perfume on its way.”

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Posted 3 years ago

“Really simple to use, found product quickly, paying for item quick and very simple, would definitely recommend.”

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Posted 3 years ago

Notino is rated 4.6 based on 3,353 reviews