“Nourish'd appears to be a very juvenile business with many teething issues - poor delivery service, though pleasant customer service was received. Whilst healthy, the meals are not particularly filling, need more meat and are overpriced. When you try to order online, the meals keep being deleted upon check out and you have to go through the process again. I also keep receiving promotional emails with a random name attached! There are definitely much better meal delivery services out there.”
“I would 100% recommend Nourishd to everyone and anyone! Not only are the meals delicious, but they left me feeling great as well. It was great to know that I was fuelling my body with yummy nutrients and a step closer to taking better care of myself.”
“Sent these meals to
My friend who just had a baby.
So easy for her to heat and eat whilst very busy adjusting to being a new mum. And very nutritious!”
“The food might be ok, if it actually arrived. Instead they don't even update you with delivery and you have to chase them up to find your order has been lost. Then you ask for your order to be replaced and you get treated appallingly! Eventually saying yes then not following thru, all the while causing more stress and when you tell them how upsetting it is to the point of making you sick. They treat you even worse! NEVER HAVE I EVER BEEN TREATED SO BADLY BY CUSTOMER SERVICE HAS I HAVE HERE.
Clearly I would not recommend. Would need a very strong stomach to take what they'll put you thru and meals from somewhere else for when you don't receive what you ordered.
Most upsetting and disappointing meal provider I've ever come across.”
“I love the variety of easy healthy meal options available, the high number of vegetable servings per meal and the option to avoid "fillers" by instead using things like sweet potato noodles and cauliflower mash.”
“Everything taste the same and does t represent value for money as the quantity is very low for each meal. Also for the amount NDIS pays for this service, I’d expect 3 meals a day not just one tiny meal”
“I really enjoy nourish meals. Being vegetarian it would be great to have a few more selections and be able to select vegetarian as a general preference rather than having to mark individual meals as preference but that is just a suggestion. Thanks for proving wonderful meals :-)”
“Nourished food is tasty. The portion size is perfect for me. Wish they could improve packaging to use plastic free alternatives some of which have been developed here in Australia. Lowering carbon footprint and being able to feel less guilty is very important to healthy life. Oh n more variety I think u should rotate 4 menus every 4 weeks, plus add new ‘seasonal’ dishes and specials.”
“The food itself has improved since Christmas and is mostly very nice! I could do with a bit less cauliflower in the selections, though! Gets a bit monotonous! And a real rather than cauliflower, risotto would be great!
I have had issues with the technology and the delivery.
Initially I was unable to access my account but that has been resolved.
I do not like the new website because the colours and fonts are very bland and it is hard to tell when one has made a selection.
With the delivery, my order gets delivered on a Monday. Because I live on an island it gets delivered to a transport company who then deliver to me. If it is a public holiday Monday the company is closed. I haven’t received adequate warning of a public holiday Monday coming up. I’m on an Aged Care Home Care package and have been quite ill . As such, I am not always aware of when public holidays are occurring! A generic email from the system to everyone could easily advise people who may have similar issues. So, I have still had my food delivered when no one has been there at the transport company to accept it and put it in the chiller. Similarly, this week, my food was delivered after business hours! Fortunately, I was able to contact mainland friends who retrieved the box of food, put the meals in their fridge and took them back to the transport company the next morning. The transport company opens at 7.30 and if delivery was prior to 8.30 the food could be on delivered to me the same day. Whatever happens, though, it just doesn’t work delivering to a closed company!
A week ago I had a slow cooked beef meal. The flavour was very nice. However, there was one very large piece of what appeared to be meat and 4 or 5 very small pieces. The large piece turned out to be mostly gristle! Totally inedible! Hardly any meat in the dish. I sent pictures in to the Nourish’d team. I had thought I might get some sort of credit, but nothing.
These things have me looking about for another provider!”
“We have had our ups and downs with this company. Generally good.
Areas to improvement are delivery drivers not clear where to drop food off. Change in driver often change in where to place food. Internal systems failed over Xmas - no delivery for about 8 weeks until I made contact. Fixed straight away - but what a time for this to happen. Not ideal if your client is non verbal. Meals do look very good quality though. So far tings seem to be on the up.”
