NOXEN Reviews

Name: NOXEN
Address: 12b, Kopukairoa Boulevard, 12b, Kopukairoa Boulevard, Papamoa
Rating: 4.93

4.9 Rating 1,137 Reviews

99 %

of reviewers recommend NOXEN

4.9

Based on 1,137 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Grandchildren love using their noxen's :) will even be better for them to use in the winter, after swimming lessons.”

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Posted 2 years ago

Thats awesome Nicola! Glad they're putting them to good use.

Posted 2 years ago

“Totally love my Khaki green Charlie hat so much (which I bought at The Little Big Market in the mount) I had to buy a black one online too! Have had lots of compliments when wearing as totally nails an outfit. Real friendly efficient online service too.”

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Posted 2 years ago

Thanks so much for the lovely feedback Cheryl!

Posted 2 years ago

“My hoodie arrived super quickly. It’s for a present - looks great.”

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Posted 2 years ago

Thankyou Rachel for the kind feedback, we do strive to get orders out asap for everyone.

Posted 2 years ago

“Very happy with my new hat, and delighted to receive a personal note from the owners thanking me for my business.”

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Posted 2 years ago

Your very welcome Neil, glad you are enjoying your new hat!

Posted 2 years ago

“Thrilled with my purchase. Super friendly people. Wonderful product. Well done team. Thankyou.”

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Posted 2 years ago

“Great brand, fast shipping and packaged well, super cute hat abs great quality, would be perfect if it was a bit deeper of a hat”

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Posted 2 years ago

“Great fit good quality”

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Posted 2 years ago

“Thanks, quick delivery, great product”

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Posted 2 years ago

“Great service,quick delivery,good value”

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Posted 2 years ago

“Great towel, came quickly and the option to have it named is fantastic!”

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Posted 2 years ago

“Awesome service and a great product. Thanks NOXEN team!!”

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Posted 2 years ago

“Excellent quality and 5-star customer service. So good I bought a second one!”

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Posted 2 years ago

“Absolutely beautiful hat. I am OBSESSED. Will most definitely be purchasing more in different styles and colours!”

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Posted 2 years ago

“Awesome support, great website and super helpful. Love the quality and the attitude and outlook”

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Posted 2 years ago

“The product is of poor quality and not aligned to description. Arrived very late and when I have raised that 1) the products arrived late and 2) were not as described I was not allowed to have a refund. I wanted to support local NZ business but this one definitely doesn’t deserve it”

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Posted 2 years ago

It is dissapointing to see a negative review after so many emails back and forth to try and help you. As I explained to you, your order was received on the Saturday and shipped on the Monday however the driver in your area was in isoaltion after testing positive so the deliveries were delayed. This is completely out of our control and affects everyone unfortunately. As also discussed in the email we do our very best to describe our products exactly as they are. Your misinterpretation is unfortunate but nowhere in any of our descriptions or customer reviews does it say or suggest that the hidden pocket inside the Pro poncho is for your hands to be able to go right through so you can get changed. Although delayed the product you received was not faulty therefore we felt we did not need to refund it. We kindly offered you a store credit or exchange (which is outside of our policy) but you did not respond. Perhaps you could consider your 1 star review and as always you are welcome to accept our offer of a store credit or exchange by responding to my email.

Posted 2 years ago

“Great product, delivered really quickly. I’ll be shopping with you guys again soon.”

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Posted 2 years ago

Thanks Karen for the great feedback!

Posted 2 years ago

“Nice and comfortable ponchos.”

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Posted 2 years ago

Thanks for the great feedback Patricia.

Posted 2 years ago

“I brought this for my partner to wear at a wedding ! He absolutely loves it, beautiful packaging also & very fast delivery. Thanks so much!”

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Posted 2 years ago

Awesome that your partner loved his hat! Looks great on him!

Posted 2 years ago

“So happy with my purchase, the material of my hooded beach poncho is of excellent quality, and I just love the choice of colours. Great to wear over my swimsuit to and from the swimming pool and the beach. A fantastic purchase.”

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Posted 2 years ago

Thanks Rosemary for the great feedback, glad you love your new towel.

Posted 2 years ago

“5 stars isn’t enough. These guys went above and beyond when I needed some hooded towels the next day and I’ll definitely be back. All the stars.. Thanks team. You’re amazing ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

Wow, Thanks Brooke!! What amazing feedback thank you so much!

Posted 2 years ago

NOXEN is rated 4.9 based on 1,137 reviews