Oak Furniture Land Reviews

Name: Oak Furniture Land
Address: DC2 Viscount Way, Swindon
Rating: 3.83

3.8 Rating 1,753 Reviews

71 %

of reviewers recommend Oak Furniture Land

Company Reviews

Product Reviews

4,479

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Phone:

0800 440 2253

Email:

social@jbglobal.co.uk

Location:

DC2 Viscount Way
Swindon
SN34TN

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Oak Furniture Land 2 star review on 25th September 2024

Nadejda Pattiyage

Oak Furniture Land 5 star review on 29th July 2024

Julie T

Oak Furniture Land 1 star review on 20th June 2024

Dhnw19672

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Furniture lovely, delivery great, shop very nicely laid out.”

Helpful Report

Posted 7 years ago

“Great salesman in the shop and prompt delivery”

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(Oak Furniture Land Stirling) - Posted 7 years ago

“I bought a 3, 2 and armchair leather electric recliner set and had it delivered in a few days. The delivery men were brilliant, the whole set left in the right place in the lounge. The information about the purchase and delivery was continually updated by email culminating in a phone call from the delivery men 30 minutes before delivery. Everything works well and I am delighted with the purchase and the comfort of the product. It looks brilliant and feels like it cost a lot more. I could not be happier with the whole process from start to finish.”

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(Oak Furniture Land Chester) - Posted 7 years ago

“Helpful friendly informative staff .Fourth item bought from here.Always quick efficient delivery”

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Posted 7 years ago

“ordering and delivery was perfect - I was well informed throughout. Delivery drivers helpful and careful.”

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Posted 7 years ago

“I was disappointed to find that the table legs come in a 'wrap'. Your literature states that you do not use veneer, and when I checked this with the salesman, he poured scorn on the idea that you would ever use anything other than solid wood. Even if a 'wrap' is not technically a veneer, it still means the legs are not the single solid pieces of wood which they appeared to be, and which I had been led to expect. You need to provide, fuller, more accurate descriptions.”

Helpful Report

(Oak Furniture Land Bristol - Cribbs Causeway) - Posted 7 years ago

“Perfect experience from the visit to the store right through to the delivery of our new dining room suite. In the store at Boucher Road, Belfast, the team were most helpful and informative, without being too pushy. They demonstrated the details very capably and it was enjoyable. When we had picked our suite, they processed the sale smoothly and let us know what options were available to us. We were therefore able to make informed choices with no pressure. I was amazed at the efficiency once we had bought our suite. By the time I had driven home, a text arrived letting us know that our item was ready and to contact OFL to arrange delivery. We chose a day the following week, to allow me to decorate the room it was going in to! Shortly after that we received a text to let us know the date and approximate time. The time was firmed up a couple of days before delivery. The great day arrived and we got a call to let us know the delivery would be in half an hour. True to their word, the delivery people arrived right on time and carefully set all the bits in to the new dining room. They were very pleasant, helpful and courteous. I carefully unpacked all the parts and found assembly straight forward, ably assisted by my wife and 8 year old granddaughter. The dining room suite looks absolutely beautiful. Perfect, not a mark or blemish. We are delighted. This has been from start to finish, a really great experience. Well done Oak Furniture Land, many thanks.”

Helpful Report

(Oak Furniture Land Belfast – Boucher Road) - Posted 7 years ago

“Quick delivery, arrived ok. Lovely looking mirror. Could of done with a template for drilling the 2 holes in the wall”

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(Oak Furniture Land Online) - Posted 7 years ago

“Great service”

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Posted 7 years ago

“your salesman was very polite, attentive and helpful”

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(Oak Furniture Land Brighton) - Posted 7 years ago

“Very pleased with the quality of the dining table and chairs. Delivery was prompt and within a week, This is the 3rd time we have purchased furniture for our home from Oak Furniture Land and we have never been disappointed.”

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(Oak Furniture Land Peterborough) - Posted 7 years ago

“The call centre was helpful and respectful. Provided advice and support comprehensively. The delivery went without a hitch. Arrived as predicted. Delivery drivers polite and respectful very impressed with all areas of my purchase. The bed settee and chair are just what we were looking for and hoped they would be. Thank you very much Oak furniture land”

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(Oak Furniture Land Online) - Posted 7 years ago

“Good merchandise”

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Posted 7 years ago

“No pressure off sales staff, we were left to wander round on our own, we were very relaxed and only spoke to Kirk when we felt ready to buy.”

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(Oak Furniture Land Plymouth) - Posted 7 years ago

“Good quality furniture”

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Posted 7 years ago

“Good quality furniture it felt cheated when the five year protection was added to my finance agreement rather than being offered the option to pay it separately.”

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(Oak Furniture Land Watford) - Posted 7 years ago

“Staff were very helpful and and efficient”

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(Oak Furniture Land Aberdeen) - Posted 7 years ago

“Very professional service by all concerned albeit salesman was a bit pushy selling extras. Fabulous furniture. Will definitely buy more.”

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(Oak Furniture Land Solihull) - Posted 7 years ago

“We were disappointed that the doors on our cabinet are approx. 6mm out of line. It may not sound like a lot but it was the first thing our first visitor noticed the day it was delivered. "oh, your new furniture is lovely....but the door is squint". Your returns policy was so daunting that I decided we would just live with it. The thought of repackaging a heavy piece of furniture in the exact manner in which it was packaged when it was delivered, and arranging days off work to fit around collection, then waiting for a replacement (again arranging time off work...or paying for a Saturday delivery) just seemed too much to contemplate for something that was in no way our fault. Anyway, we are living with the flaw and otherwise I like the furniture I bought. However, after reading the small print on return of faulty goods, I'm afraid I would struggle to recommend your company.”

Helpful Report

(Oak Furniture Land Stirling) - Posted 7 years ago

“Sales process smooth and not pushy Delivery men were great Kept up to date from purchase through to delivery including change of delivery date”

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(Oak Furniture Land Thurrock) - Posted 7 years ago

Oak Furniture Land is rated 3.8 based on 1,753 reviews