Oak Furniture Land Reviews

Name: Oak Furniture Land
Address: DC2 Viscount Way, Swindon
Rating: 3.83

3.8 Rating 1,753 Reviews

71 %

of reviewers recommend Oak Furniture Land

Company Reviews

Product Reviews

4,479

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Phone:

0800 440 2253

Email:

social@jbglobal.co.uk

Location:

DC2 Viscount Way
Swindon
SN34TN

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Oak Furniture Land 2 star review on 25th September 2024

Nadejda Pattiyage

Oak Furniture Land 5 star review on 29th July 2024

Julie T

Oak Furniture Land 1 star review on 20th June 2024

Dhnw19672

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our Original purchase was made approximately 3 years ago, but having found traces of woodworm in our furniture, we made a complaint to the company.The affected furniture was replaced free of charge within days of our complaint.I do not think there can be too many companies out there who can match that kind of service!”

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Posted 7 years ago

“Great service”

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(Oak Furniture Land Peterborough) - Posted 7 years ago

“Delivery was faster than expected and on time. Oakland Furniture provides a great service throughout the whole process. My wife and I have purchased from Oakland Furniture before. The last time it was our bed, mattress and bedside cabinets, which we bought instore. The service was fantastic and the quality even better! This was about 3 years ago so it was a no brainer to go back to Oakland Furniture for our dining set and again fantastic service. We ordered online this time and the process was so smooth. They kept in touch every step of the way by email and texts to confirm delivery. You really felt like you are in safe hands. From ordering to receiving our dining set felt very secure. Assembly was so easy, took less than 10 mins. To be honest, had we not received such great service instore we may not have gone back this time to order online. But because we've been there it has left an impression on us that this brand can be trusted to deliver quality services (instore, over the phone & online) and quality products. Very happy customers!”

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(Oak Furniture Land Online) - Posted 7 years ago

“It's good quality”

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(Oak Furniture Land Bristol - Cribbs Causeway) - Posted 7 years ago

“Excellent service from initial showroom visit to delivery of items”

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(Oak Furniture Land Hereford) - Posted 7 years ago

“Pleased with the chairs we bought. Delivery chaps very nice and were very good at giving us the time slot, so did not have to wait in all day as with some other companies”

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(Oak Furniture Land Chester) - Posted 7 years ago

“Good quality furniture delivered by friendly helpful staff”

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(Oak Furniture Land Online) - Posted 7 years ago

“Very helpful staff. Solid furniture.”

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(Oak Furniture Land Southampton - Hedge End) - Posted 7 years ago

“Due to me and my girlfriend having to wait for our new house to be built we had to change delivery dates on two occasions. Thankfully, this was not a problem and we rearranged via phone call. On delivery the guys were polite and once we had opened the packaging, we were not disappointed!! In the picture you can see this Dining Table is a quality piece. Excuse the TV, we're currently waiting for a wall bracket to be delivered!!”

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(Oak Furniture Land York) - Posted 7 years ago

“Bought 3 seater a 2 seater a few months and it most comfortable soafs i every bought.. i would highly recommended buying these”

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(Oak Furniture Land Online) - Posted 7 years ago

“Quality of the furniture is great. Great value for money. Though the delivery was late, staff has been very friendly & helpful.”

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(Oak Furniture Land South Ruislip) - Posted 7 years ago

“Good display of furniture; good web site; easy ordering; easy delivery”

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Posted 7 years ago

“First class .”

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(Oak Furniture Land Online) - Posted 7 years ago

“I'm very pleased with the quality of the sofa. However, the delivery service is not good as the boxes are too big to get through a normal door therefore you have to sign a waver for any damage. Also, no service to take away your old sofa which left us sawing up our sofa and endless trips to the tip.”

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(Oak Furniture Land Plymouth) - Posted 7 years ago

“Absolutely love ❤️ my furniture! Lady (Hannah) called me regarding my order and was really polite and helpful. Delivery was very prompt!! Delighted with service received .”

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(Oak Furniture Land Online) - Posted 7 years ago

“The people who front the company that I dealt with were great - the manager of the shop in Norfolk I ordered from and the delivery guys. All brilliant and helpful. But oh dear OakFurnitureland the company! The colour of the Kemble range is nothing like the website pictures. I took "Putty" to mean off white like window putty and that's how it looks in the pictures. So when I went in to the shop I didn't actually ask to see the furniture. I thought I knew what I wanted and ordered confidently. Big mistake. I don't have off white wardrobes. I have grey wardrobes and it's quite a deep grey. But I understand I would lose 30% of the price I paid if I try to return them for this reason and in any case, it would be such a performance trying to get them out of the house again I can't face it. So I will live with my grout grey should-have-been-putty-off-white wardrobes and put it down to experience. But my main problem and the reason I will not use this company again is the packaging. Please don't bother to come back with a defence about the need to protect the furniture. I already know all that. But there must be a better way to do it than the enormous amount of polystyrene used. I filled and I mean filled to bursting, 4 WHEELIE bin bags with the little bits of polystyrene alone plus I had 2 car loads of sheets and blocks of the stuff and cardboard and I drive a 4 x 4 !! The amount was immense and all that polystyrene can't be recycled. It will go into landfill and there it will stay for decades. I'm appalled. There are no excuses OakFurnitureland. This is your responsibility. You must invest money in finding greener alternatives and quickly. And don't pass that cost on to the customer please.”

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Posted 7 years ago

“Excellent service and speedy delivery. Really delighted with the sofa I purchased.”

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(Oak Furniture Land Bristol - Cribbs Causeway) - Posted 7 years ago

“A fantastic customer service throughout. Everything was explained to me from start to finish. Couches delivered on time and also a lovely free lamp was an added bonus. Would highly recommend to family and friends.”

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(Oak Furniture Land Paisley) - Posted 7 years ago

“Have not been able to use furniture yet - will do so from Saturday. Looks good. Your pricing policy is annoying as the only price is the perpetual "sale" price which is expensive and the non-sale price is ludicrous. You should provide a service, like others in your market, to deliver, install. unpack and remove packaging. I am, luckily, reasonably fit for my age, but took 2 hours to assemble and 1 hour to cut up boxes for acceptance at our local amenity site. The stipulation of keeping the boxes to return faulty items really unreasonable. I chose a "free" gift of a clock which you sell for around £150 and the quality of the movement and the clock hands is extremely poor.”

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(Oak Furniture Land Ipswich) - Posted 7 years ago

“Delivery men were very helpful. As to the packaging and not taking it away not happy.”

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(Oak Furniture Land Milton Keynes) - Posted 7 years ago

Oak Furniture Land is rated 3.8 based on 1,753 reviews