OakWorld Reviews

1.6 Rating 102 Reviews

13 %

of reviewers recommend OakWorld

Company Reviews

Questions

Metrics

1.6

Based on 102 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 48%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

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How quickly does OakWorld resolve customer queries?

Helpful Report

(3 days ago)

Greater than 60% of reviewers feedback is OakWorld takes over a week to resolve customer queries.

Helpful Report

(3 days ago)

59.09%

Industry Average

“ Terrible Customer Service - Avoid OakWorld I recently purchased an item from OakWorld, but due to a change of mind, I tried to return the box, which was completely unopened. ”

- Robert Walshe

“ Now my package is missing, I paid £209 for useless service. ”

- Thomas Yarrow

“ wardrobes parts not labeled took 2 people 10 hours to bulid and parts also missing wardrobes came on time but the building took me and a local builder 10 hours now there are parts missing. this is because items are not marked. advice don't buy if they don't offer fitting service Date of experience: 30 March 2024 ”

- MOHAMMAD TAYYAB

OakWorld Reviews

Customer Service - Average