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OakWorld Reviews

1.6 Rating 102 Reviews
13 %
of reviewers recommend OakWorld
1.6
Based on 102 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 48%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
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OakWorld 5 star review on 19th January 2025
Nicholas L. Jennings
OakWorld 5 star review on 16th January 2025
Andrew M. Peters
OakWorld 1 star review on 26th September 2024
Robert Walshe
OakWorld 1 star review on 9th August 2024
Thomas Yarrow
OakWorld 1 star review on 6th February 2024
BC
OakWorld 5 star review on 8th November 2022
Alison Rowbotham
OakWorld 5 star review on 8th November 2022
Alison Rowbotham
20
Anonymous
Anonymous  // 01/01/2019
It has been dishonest of this company to keep my money and demand more payments. Despite the fact that my initial payment was ineffective, they continue to want additional funds before permitting any withdrawals. I'm glad I found a reliable business like M E R S E Y H I P***C O M, which enabled me to recoup all of the money they were withholding.
OakWorld 5 star review on 19th January 2025
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Posted 2 months ago
“Because they will trade with a tiny quantity and then require a significant amount, investors should be cautioned about doing business with this site. Once the large amount is deposited, they will start to ignore your withdrawal and lock your accounts. They will keep asking for further deposits to unlock them, and so on. Prior to discovering this specialist I had written to them regarding my locked cash and had given up on ever getting my money returned. These exceptional staff supported me throughout the entire process till they were able to effectively get my money back.
OakWorld 5 star review on 16th January 2025
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Posted 2 months ago
Lovely table and 4 chairs for kitchen very happy with my purchase
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Posted 9 months ago
Satisfied with the the quality and the instructions for self assembly .Arrived earlier than expected, in fact only 2 days. Would recommend. Very happy.
OakWorld 5 star review on 8th November 2022 OakWorld 5 star review on 8th November 2022 OakWorld 5 star review on 8th November 2022
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Posted 2 years ago
We had excellent service from Oakworld Our Windsor Reclining Armchair is just as the photo and is very comfortable We thought it was an absolute bargarin It arrived 5 days after we had ordered it After trailing round furniture shops and being quoted up to £1000 for a recliner armchair and then being told we have to wait 11/12 weeks for delivery I couldn't believe it when I found this site I'd definitely use them again
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Posted 2 years ago
I was very happy with my little bookcase but I pressed the wrong face on the revue as I wasnt sure which one was the best .I am very happy as I said .thank you Elizabeth Saunders 😊😊😊🥰
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Posted 3 years ago
I moved house recently and had to buy a lot of new furniture. Usually I check the companies I order from, but with everything else didn't get round to it. So when I saw all these negative scores I was quite worried. I turned out I needn't have worried at all. I think I must have been quite lucky as my order turned up next day, though it wasn't scheduled for another 10 days. The two wardrobes and chest of draws were all good for the price paid. They were sold as 'half price', but I'm not sure they were worth double. So many websites have these semi-permeant 'sales' though, there's no reason to take any stars off.
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Posted 3 years ago
Brilliant service and great product. I was almost put off by all the negative reviews on this site but the company made the nicest designed coffee table I could find so I took a chance. I ordered on Monday and received confirmation of delivery the next day. When I had a query on the delivery note I asked a question at 10pm on their web based customer service page and had a reply by the time I got up the next day. By 8am on the Thursday the coffee was sitting in my front room, and looking very nice it is too! I can only talk from my experience but it’s fair to say I would have no hesitation in recommending Oakworld to anyone.
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Posted 4 years ago
Amazing furniture free delivery . Excellent customer service .
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Posted 4 years ago
Customer Service is non-existent - avoid this company like the plague. Received a damaged table 2 weeks ago and now impossible to arrange refund or replacement!
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Posted 4 years ago
excellent service from sales to delivery excellent choice of products
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Posted 5 years ago
OakWorld is rated 1.6 based on 102 reviews