OasisSpace Reviews

Name: OasisSpace
Address: 501 Silverside Rd, Wilmington, Delaware
Rating: 4.31

4.3 Rating 620 Reviews

83 %

of reviewers recommend OasisSpace

4.3

Based on 620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

csr@oasisspace.com

Location:

501 Silverside Rd,
Wilmington
Delaware
19809

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OasisSpace 5 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a strong weight support shower chair. However it was only 18” tall and too short for my 6’3 husband. The return was very easy. Great follow up with customer service.”

Helpful Report

Posted 2 years ago

“I ordered a product from OasisSpace. The order was filled and shipped quickly and arrived as scheduled. When I opened the box to assemble the item I found one of the connecting pieces was missing. The assembly went well and I made a part for the missing piece. I contacted OasisSpace customer service by email. They responded quickly and said they would send a replacement part ASAP. They did and I got it a couple of days later. I replaced my homemade part with the correct factory part and the item works well and is doing what we intended. OasisSpace handled every aspect of this transaction very well and I will definitely patronize them again.”

Helpful Report

Posted 2 years ago

“I got mine a week ago. I love it! It's extremely sturdy/strong, easy to navigate, spacious comfortable seating, and ample storage. It's everything I needed to be. I'm extremely pleased...!”

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Posted 2 years ago

“Best chair sturdy great color to make sure it stays clean roles very well very roomy soft but sturdy cushion I would recommend this highly I just wish they had one that was foldable I would buy another one I use it every day”

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Posted 2 years ago

“This walker is Tough! Pros - Sturdy, easy to assemble, easy to use, relatively comfortable, Very adjustable, easy on my wrists and back Cons - No assembly instructions ( Honestly didnt need them except for the 2 knobs that i figured out), not for smaller people (im 5'10 and 350lbs its a great fit), would like a little thicker tires, or a way to buy replacement parts / upgrades, seat could be a little thicker Ive had this for about a week, had it put together and walking in about 30 minutes total (while taking my time and drinking coffee). very smooth rolling, much easier on my wrists and shoulders and back that the "standard" type walker. So far i would HIGHLY recommend this if you are big and tall... or just big... LOVE it! (I will update this if anything changes my mind)”

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Posted 2 years ago

“Product as pictured & delivery was very timely & efficient.”

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Posted 2 years ago

“Quick to respond to email questions. Super pleasant.”

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Posted 2 years ago

“I had a fantastic experience with my first OasisSpace on a cruise in April. On the last day of the cruise, the front wheel bent and made the OasisSpace pull to one side. I sent pictures and asked how I could fix the bent wheel, but have never received any communication from OasisSpace. While the product is great when working properly, customer service for problems is very poor.”

Helpful Report

Posted 2 years ago

“Very good. I feel that this is helping me walk better. No more humped over a walker like when using the shorter / smaller walkers. Suggestion - update the manual to be more descriptive in the assembly process. MORE detailed photos ! I had some parts left over ????? I had to watch YOUTUBE videos of the completed assembled unit to determine what was the proper assembled configuration.”

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Posted 2 years ago

“Love my upright walker. Need to be mobile to gain strength back after major surgery. Now I don't have to worry about falling or being off balance when speed walking my way back to being stronger. It has helped me feel safe in my independence.”

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Posted 2 years ago

“Mom went to a nursing home and her PT wanted her to have your stand up walker. It makes her very confident when standing and walking. She has so much arthritis in her hand and with the easy grips and breaks it helps. Your stand up walker gives her the freedom needed to continue to stand and walk.”

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Posted 2 years ago

“I like my new OasisSpace walker. The ordering process was easy, and the shipping was prompt. I would recommend this to anyone tired of using an old-fashioned walker that makes you stoop over!”

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Posted 2 years ago

“You said that I would get it 3to7 days and I got it in5 days. The only part that I didn't like was the instructions. They are not easy to use you have to guess at a lot of it.”

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Posted 2 years ago

“Was very happy with the quality of the product, the price, the discretion of the packaging(no embarrassing details on outside of box, i.e. weight limit of product etc). Ordering was easy and delivery was fast. Will order from this company in the future if I need anything other medical equipment.”

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Posted 2 years ago

“It is a very comfortable and easy to use walker”

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Posted 2 years ago

“Easy to assembly, proper size for my wife's requirements”

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Posted 2 years ago

“Recommended”

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Posted 2 years ago

“The package came quickly, in less time than predicted. It did come with a crushed corner and holes in the box, but nothing was damaged and no parts were missing.”

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Posted 2 years ago

“I don't have review”

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Posted 2 years ago

“My very sturdy walker arrived swiftly and so well packed that the shipping company's mangling of the box had no notable effect. I have not used it for more than a short walk, given the weather and my work schedule, but so far it seems to be just what I need for the cobblestone streets of French villages. Assembly was very easy, aside from attaching the carry bag. My wife figured out that the hard plastic rings were red herrings and that the fabric loops were the attachments.”

Helpful Report

Posted 2 years ago

OasisSpace is rated 4.3 based on 620 reviews