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O'Briens Wine Reviews

4.7 Rating 5,676 Reviews
93 %
of reviewers recommend O'Briens Wine
Company Reviews Product Reviews
2,801
 Metrics Info
4.7
Based on 5,676 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read O\'Briens Wine Reviews
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Phone:

+353 1 2693139

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Anonymous
Verified Buyer
“Excellent service - very quick & good value!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very swift & efficient service,thank you!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good delivery, no hassle. Package arrived fine.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Order was processed and delivered promptly....a very satisfactory service.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very good service. Ordered played delivered very quick. Very impressed. Would definitely recommend and use again. 5 stars definitely.”
Helpful Report
Posted 1 year ago
Martin
Verified Buyer
“I am in Australia and have used your service a few times for delivery of wine to friends in Ireland. I have no problem with the service (on time and in good condition) but I find the online ordering a bit cumbersome.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Prompt delivery”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Everything always arrives on time”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Everything always arrives on time”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent customer service,prompt delivery and the Kinnegar beers were nicely priced.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great service effortless and efficient - super quick delivery lovely wine!”
Helpful Report
Posted 1 year ago
Jean
Verified Buyer
“I bought a bottle of wine to be delivered to a friend in Ireland. The speed of delivery was really good and this was so handy as I live in the UK. It was difficult to find a company to deliver alcohol to Ireland. I was very pleased.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Perfect and beautiful wine as always!”
Helpful Report
Posted 1 year ago
Kate
Verified Buyer
“Great website, tonnes of options for gifts and quick delivery”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Lovely wines. Great refreshing taste of summer in a bottle. Good fruit and minerals with tingling bubbles”
Helpful Report
Posted 1 year ago
Denise
Verified Buyer
“Easy to order and quick delivery. Very good.”
Helpful Report
Posted 1 year ago
Jonathan
Unverified Reviewer
“Hannah went above and beyond!! Best customer service I have received. I had a package delivered by UPS who OPENED MY FRONT WINDOW and dropped the 2 packages(which contained chocolates) on my G.S's dog bed. My dog just had major Knee surgery, can't walk and is confined to a 2x2m area for 4-6months. Not only invading my privacy, potentially complicating my dogs recovery and nearly needing another vet visit after getting at the chocolates but it's also meant to be signed by an adult. I was more than furious! After contacting 4 different UPS staff members who said they "disciplined" the driver, they apologised and offered me a refund if I contacted O'Briens and get them to request it. Hannah like anyone else was mortified by the experience I received and got on to the UPS managers. Unfortunately and not surprisingly UPS are useless, only asked if the bottles were damaged and didn't seem to care very much in the end. Hannah was not happy with UPS's answer and said she will follow up on this again. Even though this experience had nothing to do with O' Briens, they did not want to be associated with that disgraceful service from UPS. Hannah and O'Briens not only gave me a very generous gift card to aplogise but Hannah personally sent out treats to my dog wishing her the best in her recovery. Honestly can't thank Hannah and the O 'Briens team enough for their support, generosity and efforts. If only all customer service was at this level. Thank you Hannah, you deserve a raise 👏.”
Helpful Report
Posted 1 year ago
Jonathan
Verified Reviewer
“Hannah went above and beyond!! Best customer service I have received. I had a package delivered by UPS who OPENED MY FRONT WINDOW and dropped the 2 packages(which contained chocolates) on my G.S's dog bed. My dog just had major Knee surgery, can't walk and is confined to a 2x2m area for 4-6months. Not only invading my privacy, potentially complicating my dogs recovery and nearly needing another vet visit after getting at the chocolates but it's also meant to be signed by an adult. I was more than furious! After contacting 4 different UPS staff members who said they "disciplined" the driver, they apologised and offered me a refund if I contacted O'Briens and get them to request it. Hannah like anyone else was mortified by the experience I received and got on to the UPS managers. Unfortunately and not surprisingly UPS are useless, only asked if the bottles were damaged and didn't seem to care very much in the end. Hannah was not happy with UPS's answer and said she will follow up on this again. Even though this experience had nothing to do with O' Briens, they did not want to be associated with that disgraceful service from UPS. Hannah and O'Briens not only gave me a very generous gift card to aplogise but Hannah personally sent out treats to my dog wishing her the best in her recovery. Honestly can't thank Hannah and the O 'Briens team enough for their support, generosity and efforts. If only all customer service was at this level. Thank you Hannah, you deserve a raise 👏.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The recipient was very surprised by it and loved it.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“everything was absolutely perfect, the only thing I find annoying is the amount of packaging used. i don't understand why when a case of wine is ordered it can not be delivered in its original box instead of the 40 trees used to repackage and fill the recycling bin”
Helpful Report
Posted 1 year ago
Hello, Thank you for your order and delighted your order arrived intact and safe. All of our orders are packed to avoid any damages in transit. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me. Kind regards, O'Briens Team
Posted 1 year ago
O'Briens Wine is rated 4.7 based on 5,676 reviews
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