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OLDIES.com Reviews

4.7 Rating 18,548 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,548 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Douglas A
Verified Buyer
“Not sure why I received what I did in the mail, but it wasn't what I ordered. No explanation enclosed in package.”
Helpful Report
Posted 2 years ago
Eamon N
Verified Buyer
“On the one hand, oldies stocked a product I was looking for at a very good price. However, I paid extra to get faster delivery and then my order took so long to process that it arrived after predicted arrival window.”
Helpful Report
Posted 2 years ago
Based on what you ordered and the method of shipment you selected, we estimated a delivery date on or prior to December 29th. According to USPS, it delivered on December 31st. We are sorry that we did not meet the projected delivery date for this order. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 2 years ago
Ryan F
Verified Buyer
“The movie was just fine but the cost and the wait to get it was not worth it”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“1st time I used this service and received a incomplete item that was a Christmas gift for my brother revolts me”
Helpful Report
Posted 2 years ago
Steven L
Verified Buyer
“Usually I’m very happy with my orders, and have been a repeat customer for a while. And any order with multiple items are packed in a box with adequate padding inside. This order all 5 CDs were squeezed into a plastic envelope with minimal built in padding. Amazingly only one of the three CDs in plastic clamshell cases got smashed(the other two cd sets came in cardboard boxes). Of course the one that broke was a 4-CD set with an unusual cd case. So because it was poorly shipped, I’ll get stuck paying shipping back…resulting in me having to deal with a post office right before Christmas and having the flu. Guess I’ll try Amazon and see if I can find a replacement case”
Helpful Report
Posted 2 years ago
Allan P
Verified Buyer
“I ordered 101 Country Greats specifically for Faron Young's It's Four in the Morning, as shown on the CD table of contents. When I played the cut I got Hello Walls, not It's Four in the Morning. I paid 13.98 for a song I didn't get but was advertised. The rest of the order was fine, but I resent being mislead.”
Helpful Report
Posted 2 years ago
Rohana G
Verified Buyer
“I place an LP order totaling over $100.00. Wich qualified for free shipping. I was charged $17.00 for shipping for items that were on sale for very low prices. When I call the company they said the items that are charged for shipping were heavy. When I received the items they are the same LP records as all others no special heavy weight on them. And the same items not on sale, do not have an extra shipping charge.”
Helpful Report
Posted 2 years ago
Anthony H
Verified Buyer
“One of the movie’s that I ordered locks up all the time”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“I received an email stating my order was on hold. It took two phone calls to straighten out. I believe the problem was it was purchased by me, but being delivered to other folks as a gift. Your website wasn’t really set up for that and should be. The issue should have been resolved with first phone call!”
Helpful Report
Posted 2 years ago
James M
Verified Buyer
“If they can't fill the order they should contact the buyer to give them a chance to cancel. With not being able to fulfill one of the two CDs ordered I would have canceled and waited for the next time I order to get the one they sent.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Made first purchase of hard-to-find movies a few weeks ago and service was very good. However, this time I ordered 12 DVD's and there were two substitutions (two DVD's I did not order in place of two I ordered) - neither of which I wanted.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“YEAH.......ONE OF THE DVDS DOES NOT WORK ......IT SKIPS TO DIFFERENT PARTS OF THE FILM.........AND IT WENT INTO THE GARBAGE”
Helpful Report
Posted 2 years ago
Jesse M
Verified Buyer
“I order 4 items and only received 3. I understand that issues happen but it would have been nice to be informed so I could have ordered from another site since the item was a limited release. I also was confused that I had to call customer Service to get a refund, that should just have been done automatically when they knew they didn't have the item in stock. I did receive my refund promptly.”
Helpful Report
Posted 2 years ago
Christina J
Verified Buyer
“This was the first (and probably last) time I placed an order with Oldies. The puzzle was a birthday present for an old friend. When placing the order, I noticed there was no way to ID it as a present, nor did I have to option to include a short message. Before finalizing the order, I called a customer service rep who was unable to help me. So I emailed you immediately (prior to shipping) and asked that a short "Happy 90th Birthday" note be included. No response. Today, I spoke with the recipient to check. As I had feared, there was no greeting.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“nice selection but good luck getting delivery. I was stupid enough to pay for premium delivery and it still took 2 weeks.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“The CD R&B Slow Jams had anything other than R&B SLOW Jams and The Velons, was scratchy 1”
Helpful Report
Posted 2 years ago
Philip H
Verified Buyer
“I wasn't going to write a review, but they sent an email asking me to. Before writing this review I wrote then an email offering them a chance to respond and after a week I haven't heard back. I ordered 4 vinyls. All of them had a bad crease in the corner including one that's limited edition to 500. There was lots of padding on the top and bottom of the package, but nothing at all on the sides, so they were knocked around. Poor shipping and no response from customer service. I won't order from them again.”
Helpful Report
Posted 2 years ago
Glenn E
Verified Buyer
“Ordered 4 cds. One was the right title but by the wrong artist, 2 others had cracked cases”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“4 of my items I choose were not delivered CDs Shaft/Weather Report anthology....will be requesting these deliveries to occur when available KC”
Helpful Report
Posted 2 years ago
Dorian P
Verified Buyer
“Well-they sent me the COMPLETELY WRONG CD.....like-you can't mistake one for the other-”
Helpful Report
Posted 2 years ago
OLDIES.com is rated 4.7 based on 18,548 reviews
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