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OLDIES.com Reviews

4.7 Rating 18,548 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,548 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mike R
Verified Buyer
“The movies arrived at my house on Friday. Thank you.”
Helpful Report
Posted 7 months ago
Thank you for your review!
Posted 7 months ago
Dwayne E
Verified Buyer
“The ideal record company if you're looking for old-school music.”
Helpful Report
Posted 7 months ago
Thank you for your review!
Posted 7 months ago
Customer
Verified Buyer
“Almost everything arrived. And early too.”
Helpful Report
Posted 7 months ago
Betty J
Verified Buyer
“I ordered 2 DVDs--- (1) a 1935 production of The Mystery of Edwin Drood starring Claude Rains and (2) the 1933 version of Oliver Twist starring Dickie Moore. One DVD was correct while the other was not. I called the Oldies Customer Service phone number immediately (July 30) after I watched about 10 minutes of the Oliver Twist movie. Instead of receiving the 1933 movie that I ordered, I received a 1922 version starring Jackie Coogan. The Oldies rep told me that a return shipping label would be emailed to me so that I could return the incorrect item at no cost. A replacement DVD would be sent but there was no guarantee that the replacement would be correct since there are so many versions of Oliver Twist. In other words the person creating the disc does not view the film, however, replacements are often correct. After not receiving the shipping label email, I called the following day (July 31). Another Oldies rep told me that their record showed I complained about defective packaging. He would escalate the issue to his boss after I repeated the problem of receiving the incorrect production of Oliver Twist. The point is I spent over $40 on 2 DVDs for a gift. Both of these movies are available for free on You Tube, but I wanted these 2 Dickens movies to be part of a permanent home collection for the President of the Dickens Fellowship of NY. When this problem is satisfactorily resolved, I will write another review. Crossing my fingers!!!! Update: My ordered was placed July 21, mailed July 26, delivered July 29, but one DVD was incorrect. I contacted Customer Service on July 30 upon my watching about 10 minutes of the DVD. The shipping label was received via email onJuly 31 after our post office was closed. I immediately returned the incorrect DVD the following moring (August 1 at 8:04am) I was at the post office when it opened, but one customer was ahead of me on line. The DVD was delivered to Oldies. com on August 5 and the correct DVD was delivered to me on August 15. 4 stars instead of 5 because I feel that when there are mutiple versions of a movie, whoever creates that movie on demand should check the year/actors etc. before creating the DVD. This would significantly cut down the time to call Customer Service, return the incorrect DVD, and for Oldies.com to recreate and re-send the correct movie. Overall, I would recommend Oldies. com and I would order again from them due to the wonderful Customer Service team of Valerie and Richard!”
Helpful Report
Posted 7 months ago
Customer
Verified Buyer
“good source of scarce films.”
Helpful Report
Posted 7 months ago
Don B
Verified Buyer
“Oldies.com has an outstanding selection and prices are often a bit below average. I especially like their coverage of Bear Family Records and other European labels. Their catalogs offer more music than I can afford to buy and they haven't abandoned CDs. I frequently forget about them until a catalog arrives This specific review is tough to write because one of my most recent purchases had a bad final track on two of the four discs. I know this is the label's fault and not Oldies.com but I still feel uneasy praising them.”
Helpful Report
Posted 7 months ago
Thank you for your review!
Posted 7 months ago
Chris S
Verified Buyer
“Good selection. Great clearance pricing. Prompt delivery. THANKS!”
Helpful Report
Posted 8 months ago
RUSSELL L
Verified Buyer
“To many delays in the shipping.”
Helpful Report
Posted 9 months ago
Customer
Verified Buyer
“I WAS VERY HAPPY WITH MY PURCHASES! THANKS!”
Helpful Report
Posted 9 months ago
Thank you for your review!
Posted 9 months ago
Jacob O
Verified Buyer
“You guys always do a good job with my order.”
Helpful Report
Posted 10 months ago
Thank you for your review!
Posted 10 months ago
Customer
Verified Buyer
“Product as described and delivered on time”
Helpful Report
Posted 10 months ago
Thank you for your review!
Posted 10 months ago
Jamie W
Verified Buyer
“Very happy with service. If anything is wrong, it's fixed right away.”
Helpful Report
Posted 10 months ago
Customer
Verified Buyer
“I had initial problems trying to order on line, but a phone order got it straightened out. Product excellent.”
Helpful Report
Posted 10 months ago
Mark S
Verified Buyer
“Easy to order, large selection, decent prices and expensive shipping.”
Helpful Report
Posted 10 months ago
Thank you for your review!
Posted 10 months ago
Ellen B
Verified Buyer
“Arrived early”
Helpful Report
Posted 10 months ago
Thank you for your review!
Posted 10 months ago
Mary J
Verified Buyer
“OLDIES have a variety of different movies and music and when I place an order I received my package without problems. I plan to order more items in the furture.”
Helpful Report
Posted 11 months ago
Karin C
Verified Buyer
“Overall the shopping experience was good and the DVD was as advertised. The processing - shipping took a bit longer than expected but it wouldn't prevent me from ordering from them again.”
Helpful Report
Posted 11 months ago
Laume C
Verified Buyer
“Prices were really good. The shipping cast was normal, the time from order to shipping was a little slow. All in all good.”
Helpful Report
Posted 11 months ago
Thank you for your review!
Posted 11 months ago
Mike R
Verified Buyer
“I like being able to find old and obscure videos on the Oldies web site.”
Helpful Report
Posted 11 months ago
Kenneth G
Verified Buyer
“I like enjoying order tv on dvd online, and I like ordering movies or cds online.”
Helpful Report
Posted 11 months ago
OLDIES.com is rated 4.7 based on 18,548 reviews
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