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OLDIES.com Reviews

4.7 Rating 18,644 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,644 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mark S
Verified Buyer
“Unable to ship items in a manner that doesn't cause damage. Tried twice to get a usable copy of a cd but the second one is worse than the original. It looks like it was under water.”
Helpful Report
Posted 2 years ago
Marilyn L
Verified Buyer
“Waiting for Old order and new reorder to come. First was 9 months ago. Last this month. PP is asking now. Never came. Second order. First I have also. You sent a payment of $13.99 USD to GOTHAM DISTRIBUTING CORPORATION (orders@oldies.com) It may take a few moments for this transaction to appear in your account. Transaction ID 8G11443230754924D Transaction date Sep 22, 2022 16:27:05 PDT Merchant GOTHAM DISTRIBUTING CORPORATION orders@oldies.com 800-336-4627 Instructions to merchant You haven't entered any instructions. Invoice ID 1279148 Shipping address -confirmed Marilyn LeVeque 1342A 19th Street Oceano, CA 93445 United States Shipping details The seller hasn’t provided any shipping details yet. Want to earn unlimited 3% cash back** on all your PayPal purchases? You Description Unit price Qty Amount It Always Rains on Sunday Item# 6VFGA $8.40 USD 1 $8.40 USD Subtotal $8.40 USD Shipping and handling $4.99 USD Tax $0.60 USD Total $13.99 USD Payment $13.99 USD Charge will appear on your credit card statement as "PAYPAL *OLDIES COM" Payment sent to orders@oldies.com Payment sent from mvlbrown@hotmail.com Funding Sources Used (Total)”
Helpful Report
Posted 2 years ago
Vernon J
Verified Buyer
“Very I correct order”
Helpful Report
Posted 2 years ago
Anthony K
Verified Buyer
“Sent the wrong item that I ordered. Now I have to repackage and send it back and once they receive it hopefully they will resend my correct order.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“I received the wrong merchandise.”
Helpful Report
Posted 2 years ago
Bonnie S
Verified Buyer
“You sent me the wrong cd.”
Helpful Report
Posted 2 years ago
Raymond G
Verified Buyer
“An order was placed on Aug. 21 for delivery to Arizona. The order was acknowledged that same day. Shipment was not started until Aug. 30. The shipment was sent to my former address in Idaho, even though I had selected the current address in Arizona where Oldies.com has been sending catalogs for over two years. If zero stars were an option, I would choose it.”
Helpful Report
Posted 2 years ago
James B
Verified Buyer
“Nothing was delivered here”
Helpful Report
Posted 2 years ago
Michael Z
Verified Buyer
“They sent order to the wrong state customer service is very poor....”
Helpful Report
Posted 2 years ago
Kamaunu
Verified Buyer
“I ordered and paid for two CDs and only received one. The CD itself was great,but I feel angry about being overcharged.”
Helpful Report
Posted 2 years ago
Polina V
Verified Buyer
“Sent the wrong LP, Have not been great at communicating return label”
Helpful Report
Posted 2 years ago
Fred K
Verified Buyer
“did not recieve 1 cd i ordered”
Helpful Report
Posted 2 years ago
Linda Z
Verified Buyer
“I ordered by mistake a blu-ray,The Ten Commandments,which I don't own that kind of player.I wanted to see if you had it in dvd? Whoever she was just kept reminding me I ordered it online and it plainly stated it was blueray.She repeated that 2-3 times it was my fault.I said fine but I can only see out of 1 eye and accidents happen.I asked to go ahead a buy the dvd while I was on the phone and then send the blu-ray back and you reimburse my credit card when You got that one back.NO NO WE HAVE TO GET THAT ONE BACK FIRST!! I said what does that matter if I even sent it back,I will have already paid for the new dvd.She kept saying No that was protocol. I did not care for her attitude!!I am a very easy going person but she hit me the wrong way,big time! I have ordered from you before but this was the last time.Please remove form your catalog list or any mail list.”
Helpful Report
Posted 2 years ago
Louis G
Verified Buyer
“For the 2nd time I received a damaged jewel case and talked to support on Oct 1, 2021, yes nearly a year... I just thought you were slow but again you've jipped me on another order. REMOVE me from any online, digital, printed material of any kind. I let you do me wrong once and you never made it right the 2nd time so I'm thrilled that since April my thoughts about your company and policies has been shared with others.”
Helpful Report
Posted 2 years ago
Randolph D
Verified Buyer
“Ordered 5 movies and paid for them and shipping. Received 3 movies and a refund for the cost of the movies, not refunded for shipping! Called after receiving the refund but no notice of why, I then asked about shipping! They stated I do not get shipping back on items that were not shipped! Huh?????? Still working on this with PayPal help!!!!!”
Helpful Report
Posted 2 years ago
Daniel K
Verified Buyer
“This company has a very disrespectful policy of blatantly and carelessly defacing customers' merchandise prior to shipping goods out. They print out your receipt and then a careless employee checks off of on it using customer's merchandise underneath the receipt as a backboard, always indenting and ruining the artwork with a ball point pen. The artwork is rendered with a permanent crease or symbol by this careless act. I just had a $20 MOD Blu-ray defaced in this manner.”
OLDIES.com 1 star review on 2nd August 2022
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Did not send what I ordered. Item not as pictured.”
Helpful Report
Posted 2 years ago
Mr. G
Unverified Reviewer
“The absolute slowest delivery service I've ever encountered. Day 15 and I'm still waiting. You'd think I was ordering a computer chip for an auto. Can't answer some questions below (hasn't occurred yet)”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“you did not send what i ordered as advertised. i asked for AHFOD in pink/blue double vinyl as well as Kalaidoscope baby blue vinyl. This how it is advertised on your website, anyway. You gave me regular black vinyls. ..I could have just gone to the local record store for that! i am beyond upset. what a let down. ill never order here again.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“I received the order yesterday 7/2/22, and looked over what was in the package. I did not get the Tennessee Ernie Ford CD- Amazing Grace that I ordered. A CD I did not order was in the package- Billy Ocean "Love Really Hurts Without You"- it will be discarded-I don't like this kind of music, and won't spend the money to return it. The Maranatha Singers CD was damaged, the outer casing is cracked-I'll listen to it, to see if the CD itself is damaged. The CD Christian Music's Finest Instrumental was not encased-it had been opened by somebody before sending it to me. I won't be ordering any more from you, I did not receive what I paid for, or in the condition it should be in. Lorna Couillard”
Helpful Report
Posted 2 years ago
OLDIES.com is rated 4.7 based on 18,644 reviews
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