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OLDIES.com Reviews

4.7 Rating 18,548 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,548 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sergio U
Verified Buyer
“It took longer than I have expected.”
Helpful Report
Posted 1 day ago
Doug K
Verified Buyer
“The product was fine but took the USPS 8 days to get it here. That's ridiculous. Plus their tracking is a joke. Offer UPS or FedEx for faster delivery. THE USPS sucks!”
Helpful Report
Posted 2 weeks ago
Athanasios M
Verified Buyer
“Prices were good. Poorly packed by someone who doesn't own any vinyl. All corners bumped from bad packing and package arrived 50% open because it was carelessly taped.”
Helpful Report
Posted 3 weeks ago
John H
Verified Buyer
“Slow shipping this time.”
Helpful Report
Posted 1 month ago
Thanks for your feedback. We understand how important timely shipping is, and we truly appreciate your order. Looking at the details, we received your order on 1/25 and shipped it on 1/31, which was within the estimated (5) business days listed for this particular order. We do our best to provide accurate shipping estimates on each product’s detail page, as some items ship immediately while others take additional time due to sourcing from different warehouses or special-order status. That said, we’re always looking to improve, and we appreciate your input. We’d love the opportunity to make things right and hope you’ll consider updating your review. If there’s anything else we can do for you, please let us know!
Posted 1 month ago
Art F
Verified Buyer
“Placed a large order it arrived quickley but was sent a record I didn't order and not sent one I ordered. I called to straighten out the order. I was told I would be emailed a rerturn mail label in 2-3 days. Waited a week, return label not sent. Called again this time spoke to a supervisor this time, was told the same thing. Waited a week still no return label, called again and spoke to the same supervisor. This time I let them know if I didn't receive the return label I would contact Paypal. Finally received the return label. I also received a refund as requested 2 days later. Wrong item that was sent was not even close to what was ordered, listed 15 were available in stock. When asked when this would be mailed they said it was on backorder, and restock date could'nt be given. Due to poor customer service won't be ordering from them again.”
Helpful Report
Posted 1 month ago
James J
Verified Buyer
“To aii oldies out there do no ORDER anything on Friday, Saturday, Sunday, or any holiday. You will not have it in three days.”
Helpful Report
Posted 3 months ago
Roger M
Verified Buyer
“Ittooktoolongfordellver”
Helpful Report
Posted 5 months ago
Hello, Roger. Based on what you ordered, we estimated that your order would ship in 3-5 business days, and deliver to you between Friday, September 20th 2024 and Thursday, September 26th 2024. According to USPS tracking, it delivered to you within the stated delivery window. If you have any further questions, or we can be of further service, please let us know. CUSTOMER SERVICE DEPT OLDIES.com
Posted 5 months ago
David D
Verified Buyer
“Took a bit longer than I thought 🤔”
Helpful Report
Posted 6 months ago
Cecil B
Verified Buyer
“Product is great but shipping is awfully slow.”
Helpful Report
Posted 6 months ago
Customer
Verified Buyer
“a Little slow on getting them OUT !”
Helpful Report
Posted 11 months ago
Based on the items that you ordered, we estimated delivery between Friday, March 8th 2024 and Wednesday, March 20th 2024. According to carrier tracking, the order delivered to you on Thursday, March 14th.
Posted 11 months ago
Willie B
Verified Buyer
“To date purchase not completed!!”
Helpful Report
Posted 1 year ago
Ned W
Verified Buyer
“I have not experienced any problems with ordering, pricing or delivery. I have experienced substancial lack of availabilty. Otherwise, I would have given 4 stars.”
Helpful Report
Posted 1 year ago
John H
Verified Buyer
“Slow shipping and did not advise of a choice not available or back ordered and no refund yet.”
Helpful Report
Posted 1 year ago
Robert K
Verified Buyer
“Great selections and good prices. The problem is acknowledging the order and when shipped. They give an unrealistic time frame for this as it always take more than 2 weeks to just ship the order and then another week to recieve it.”
Helpful Report
Posted 1 year ago
Val E
Verified Buyer
“It takes to long to get your things .”
Helpful Report
Posted 1 year ago
Ron
Verified Reviewer
“They're mailing process is very slow. They advertise one to three business days to mail it's already been a week for me and my CDs still have not been mailed. I called and they said it would take 10 days why advertise one to three.”
Helpful Report
Posted 1 year ago
It's slower at this time of year due to holiday order volume, sure. You'll want to pay attention to processing time. In-stock items that we have in our warehouse will ship quickly. Items that are available to purchase but have longer processing times might come from other suppliers, or are special order items. If you select "single shipment" during checkout, we'll hold the order until all product is assembled and ready to ship.
Posted 1 year ago
Robert P
Verified Buyer
“I got the DVDs I ordered and they were in great shape. The reason for the three stars is that there is no way to correct information that is wrong on their website. They had my wrong address and I was told when I called that they couldn't fix it. And there's no way online to fix errors. With a lot of effort by myself I was able to get the DVDs delivered to me at my correct address, but only because I happened to intercept the mail deliverer at our mail box and he happened to have my package! They really need to fix their online ordering page to be more user friendly!! RP”
Helpful Report
Posted 1 year ago
Nettie G
Verified Buyer
“The CD played perfectly. But the case was cracked in three different places. I was very disappointed with that. I don’t know how to upload photos. I can’t find James and Bobby Purify on a CD . If you carry it let me know. Thank you”
Helpful Report
Posted 1 year ago
Customer
Verified Buyer
“Submitted an order almost two weeks ago. At this time, still have not received merchandise. Perhaps it is in mailbox at this moment. Found merchandise at time of this message.”
Helpful Report
Posted 1 year ago
Yes, it delivered today according to the carrier tracking that we provided you. The delay with your order was because of multiple made-on-demand items that we indicated would take 5-7 business days to ship. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 1 year ago
Israel M
Verified Buyer
“Site prices for shipping is too high, otherwise it would have been a 5!”
Helpful Report
Posted 1 year ago
OLDIES.com is rated 4.7 based on 18,548 reviews
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