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OnBuy.com Reviews

3.8 Rating 1,510 Reviews
70 %
of reviewers recommend OnBuy.com
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12-14 Dean Park Crescent, Bournemouth
BH1 1HP

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OnBuy.com 1 star review on 6th July 2024
PcPatel
OnBuy.com 1 star review on 6th July 2024
PcPatel
OnBuy.com 1 star review on 6th July 2024
PcPatel
OnBuy.com 1 star review on 6th July 2024
PcPatel
OnBuy.com 1 star review on 6th July 2024
PcPatel
OnBuy.com 1 star review on 6th July 2024
PcPatel
OnBuy.com 1 star review on 6th July 2024
PcPatel
35
Anonymous
Anonymous  // 01/01/2019
Dead platform, no customer service. AVOID and dont waste your time
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Posted 1 year ago
Great product does what it says on the tin
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Posted 1 year ago
I ordered a ÂŁ190.00 swing chair on 17th May. Was due to receive on 31st may. Have sent 5 messages over past week- ZERO RESPONSE. I have now cancelled my order and cannot get my money back. AVOID this company - the service is rubbish - I just want my refund....
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Posted 1 year ago
Have bought an item and never received it
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Posted 1 year ago
Chat bot absolutely usless you end up frustrated and trying to get round it til it recognises something and puts you through to the only person available which seems to be the same carmina everytime, who tells you your payment dropped of the account and you have to reorder but funds have clearly left your account and you paid for faster delivery but nothing has arrived They tell you the same thing over and over then close the chat on you They tell me the payment provider is the person to issue a refund not onbuy when I've placed the order with them I'm not happy at all
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Posted 1 year ago
Very good service product arrived sooner than expected
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Posted 1 year ago
I found this site by accident and thought I’d try it out for bulk items. The prices on here are great and so far after ordering approx 5 items I’ve had no issues with the items.
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Posted 1 year ago
Allows buyers to seller replica items under genuine trademarks. I purchased a LEGO set which was in fact a cheap, Far East (China) item with plastic blocks, LEGO style. You then can't get any help from seller or onbuy customer support. Save yourself the stress and disapointment an only use genuine retailers. If it seems to good to he true, it is!
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Posted 1 year ago
Always think I’m too smart to be scammed. Thanks for bringing me down to earth Onbuy.
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Posted 1 year ago
wasted a lot of time listing over 100 products that sell well on other websites - dont even make enough turnover to cover their fees
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Posted 1 year ago
The hottest site in the UK, it's a shame the police don't report themselves to shut down and investigate these sales accepted by this site. The sellers are thieves, most of the items are China, delayed shipping and counterfeit (instead of new they send used item and replaced parts). Then, when you notice the irregularity, the seller (Of course with the onBuy agreement) tells you to send the item back, but to a different country than the one of origin. It's a classic nine known scam to not refund your money (I'm sure they would have found a reason) and fake it to trick another customer. All this known, reported to customer service onbay, who then no longer responds to your request... I will never access this mess of a site again and shame on everyone.
Helpful Report
Posted 1 year ago
Unable to get to speak to someone and still not received refund from seller as online chat not working!!! BOT IS USELESS!
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Posted 1 year ago
Complete lack of communication, no delivery advised. No phone number to contact company for information. Still waiting for goods, that's if I ever see them. Oh and I have paid.
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Posted 1 year ago
me and the cat waited and waited and waited and nothing arrived !!!!
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Posted 1 year ago
I purchased a Grerenworks Self-propelled Lawn Mower on the 15th May, 2023 and it was delivered at 9.00 am on the 15th May,2023. Absolutely amazing.
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Posted 1 year ago
As an agent OnBuy is the worst place to work for. One, randomly assigned tasks are such that they suck you dry of money and yet are impossible to complete. That promote you to desperately transfer more money in the hope of recovering the principle. Mentors tell half truths. For ex will start by saying pay only 25 to buy USDT. That will go up to 560 USDT in a single day. And your task- that shall remain incomplete hence no salary. A bunch of paid agents keep providing fake positive reviews.
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Posted 1 year ago
Package arrived but when opened there was nothing inside just a promotional leaflet. Got to think this is a scam outfit.
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Posted 1 year ago
Charged me twice and no order number or contact. Scam company.
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Posted 1 year ago
Just very good quality items for good prices..And delivery is always early which is always a suprise..đź‘Ťđź‘Ťsuch a good site
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Posted 1 year ago
I had bad experience with onbuy.com I received wrong Item but they don’t accept return they email me this I am not recommend online shopping with onbuy From GreenZech To: Jafer Hussen Sent: 04/05/2023 04:10 Hello Jafer Sorry to hear the news. If you confirm that you need to return, we cannot bear the freight of refunding the product. Best regards! Dora
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Posted 1 year ago
OnBuy.com is rated 3.8 based on 1,510 reviews