One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,914 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited 1 hour and half, got my car stared and home safe.”

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Posted 3 years ago

“I understood it was a breakdown service, I struugled to my place of work, my car stopped 2 times and eventually started, i rang to have a call out at my work to ensure safe return home later, I was charged £20 and was told I needed to find another service to fix it, which i did.”

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Posted 3 years ago

“Fast response, fast service, helpful and informative mechanic. An excellent service.”

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Posted 3 years ago

“Great customer service..mechanic was very polite and helpful..nothing was too much trouble..definitely deserves a 5 star. GN3.”

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Posted 3 years ago

“Very precise with all. Turned up 20 mins later. Supetb.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“got my car started and i got home......result”

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Posted 3 years ago

“The guy was very helpful, he was left waiting for me to arrive back at the car and was happy to wait as was earlier than expect 😀”

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Posted 3 years ago

“Excellent prompt attendance. Mechanic very knowledgable, polite and professional and managed to resolve the issue. From reporting the issue to getting the car back on the road, everything went smoothly and customer service was great.”

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Posted 3 years ago

“Very knowledgeable person that aytended, as he couldn't get the van to turn on very he towed to my local garage rather me having to wait again for a recovery vehicle 5 star service.”

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Posted 3 years ago

“Very prompt service”

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Posted 3 years ago

“My Car broke down within 1 hour my car was back at home. Reported using the app, was so easy and quick. GN3”

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Posted 3 years ago

“Despite renewing my insurance for the 16th of January I was told that I was not covered. After a painful back and forth conversation with many hold periods my rescue was finally booked. Initially I was told that One Call do not deal with Green flag. After arriving at the vehicle. ( My wife had broken down) I wanted to update on the location and when I called, I was told that I was not covered, therefore starting at step one and virtually the whole process again including the information about no links with Green flag. It was appalling customer service and a totally stressful experience.”

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Posted 3 years ago

“Excellent response, call handler very helpful”

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Posted 3 years ago

“Professional & courteous, knowledgable plus calm polite manner. Did what they said, when they said they would. F Allen.”

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Posted 3 years ago

“Absolutely faultless from beginning to end, everyone from the first call the to the driver that picked me up from ASAP recovery were amazing. 5 stars all the way.”

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Posted 3 years ago

“The service was, fast, efficient and successful.”

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Posted 3 years ago

“Extremely friendly, knowledgeable, and within minutes I have a break down service en route to assist me. 5 stars all day long. By far the best service I have ever had. Thank you AG2 for assisting me.”

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Posted 3 years ago

“I have had one call for a few years now and all I can do is praise them I always get the gold Cover as I have been known to forget to shut the car door. I can honestly say that both the telephone person who is SM1 and the mechanic were 100% for me I would recommend one call no problem.”

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Posted 3 years ago

“Great service soon with me soon sorted very grateful as i am disabled need my car thank you and thank to the mechanic who came to me he was great thank you so much”

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Posted 3 years ago

One Call Rescue is rated 4.6 based on 1,914 reviews