One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,973 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My car wouldn't start in a busy retail shopping park during a storm. I called One Call and they arranged for a local break down service to be with me within an hour. I was able to pop into a nearby coffee shop for a hot drink while I waited and the break down mechanic phoned me when he'd arrived at the location. He was very polite and friendly and got my car going in no time. I am glad I opted for the One Call Gold break down cover.”

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Posted 4 months ago

“Were with us in two hours and had us back on the road . Liked the phone tracking of where the breakdown vehicle was .”

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Posted 4 months ago

“Very pleasant and helpful.”

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Posted 4 months ago

“I reported a breakdown online and minutes after, a very pleasant and efficient agent called me. Everything went smoothly and the rescue truck that came was great, too.”

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Posted 4 months ago

“The problem was reported and fixed within less than an hour- fabulous!”

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Posted 4 months ago

“Got there as soon as you could and took my wife and daughter home safely!”

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Posted 4 months ago

“They were amazing, arrived within the hour. Updates throughout. Five 🤩”

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Posted 4 months ago

“Excellent on the phone. My phone had no signal. They sorted it all out. And the recovery driver was really punctual and really helpful”

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Posted 4 months ago

“As of writing 18:55. I am still awaiting for rescue in 4C temps. Called at 15:00 and was told 1-2 hours. Which is fine. Until 2 hours passed and was told the recovery vehicle broke down and they’re sending another. I had to call as no updates. Was told 30-40 mins. Hour passed. Called again. Said it was traffic. 20-30 mins. 50 mins passed. Called again. Was told that the original driver was sick, so he went home. Now awaiting another 20 mins. No updates to me personally and I had to call to get updates. Person on the phone is helpful. I am not convinced with the recovery service though. Shivering in my van. I hope they come soon.”

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Posted 5 months ago

“Keren attended my breakdown in under two hours from my initial call for help. He was friendly, professional and loaded my car swiftly, returning it to my home to await repair. My first experience using a recovery company and I give him 10 out of 10 for service.”

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Posted 5 months ago

“The breakdown driver was very helpful and explained everything and drove my car into my courtyard for me”

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Posted 5 months ago

“Excellent service! Came out to us within 30 minutes and got our car started and running again. Very friendly & helpful”

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Posted 5 months ago

“Service was excellant. Arrived on time and very friendly”

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Posted 5 months ago

“Great friendly service. Called to let me know was on the way. Thank you.”

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Posted 5 months ago

“Really brilliant service. Bill called me twice to advise where he was and was v friendly and helpful.”

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Posted 5 months ago

“A seamless experience throughout . The service received was first class . The call out agent was approachable and very considerate of our problem . Sorry didn’t get his name . A great job 👏”

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Posted 5 months ago

“I’m happy with service as I was updated throughout and the recovery wasn’t too long. They advised on what we needed to repair the car going forward too.”

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Posted 5 months ago

“Pick up was within 40 mins by a very polite engineer who telephone in advance as a matter of courtesy. The process was smooth, efficient and straightforward.”

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Posted 5 months ago

“Lovely guy,really helpful and fixed the car.Punctual and put me at ease”

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Posted 5 months ago

“Really fast response. Great mechanic with good advice. Can’t fault the service thanks”

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Posted 5 months ago

One Call Rescue is rated 4.6 based on 1,973 reviews