“I was delighted with Only Roses. I called up, spoke to Tricia and she handled my order and knew what I needed. Nothing was too much trouble. A lots more businesses and services could learn from how to make something so beautiful a beautiful experience.”
“I requested a beautiful arrangement for my wife. I specified that I wanted them to be all roses which I received. The delivery time, and the order process was good. I'm just disappointed with the color arrangement that was made for the price and quality that I paid for and received. The roses that are the color, rosy pink, yellow and peach have opened beautifully and I'm pleased with, but the whitish green roses have not opened up and doesn't not blend well with the color arrangement. The color Red, white, or a pastel pink would of been much lovelier together. I was highly recommended to Only Roses, and I'm sad to say that I was a bit disappointed due to the whitish green roses that haven't even opened up since delivery on Monday July 4th, 2016”
“I love everything about your service and product. Perhaps only comment is that it would be helpful to have a reference chart of the different kinds of roses and their qualities so that ordering over the phone would be even easier.”
“You gain your reputation by the quality of your product and the service you provide and constantly performing , just as you did again this time. Thank you !”
“The flowers didn't look any good (upside down heads 50%) when I saw them in my daughter's house just two days after delivery. The roses should last in very good condition at least for 5 days. The stems looked very poor like thin stems. I am not happy because I ordered very expensive roses (doubled rice because of the Valentine's Day close). I hope this will not repeat any more. I am living across the street and know the quality when buying not on-line. It seems you cannot trust buying the roses on-line. Thanks! :-(”
We are terribly sorry that you have found an issue with the quality of our roses on this occasion. From time to time Roses will develop an air block at the top of the stem which will cause dehydration (Rose Head Drooping). The best advice is to cut and re-cut every few days. This is essential when receiving a bouquet, before transferring into a vase at home.
We will obviously offer a free of charge replacement, to be used at your convenience (email to follow).
If there is anything further we can do to rectify this please don't hesitate to contact us.
All the best,
OnlyRoses
“I ordered 700 GBP worth of wlowers to be delivered to the same address and the delivery man forgot 1/2 of the order in the truck and only when I called in the evening that it wasn't delivered They said oh yes sorry it is still in the truck, basically if I didn't call it would have never been delivered.
Second I”
