ONNO T-Shirt Company Reviews

Name: ONNO T-Shirt Company
Address: 2965 18th Street, BOULDER, Colorado
Rating: 4.81

4.8 Rating 2,255 Reviews

95 %

of reviewers recommend ONNO T-Shirt Company

4.8

Based on 2,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

About ONNO T-Shirt Company:

ONNO makes eco-friendly t-shirts from bamboo, hemp and organic cotton.

Visit Website

Email:

hello@onno.com

Location:

2965 18th Street,
BOULDER
Colorado
80304

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ONNO T-Shirt Company 5 star review on 20th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for your 2xs size. My long sleeve bamboo tee fits so perfectly that I just ordered a short sleeve. The cut is so flattering and material incredibly soft. Lovely drape. So hard to find clothing for petite women in the USA. 5'2", 90 lbs. My new favorite shirts!”

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Posted 1 day ago

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Posted 1 day ago

“Wow, the bamboo shirts I bought are sooo soft. Love the colors! Also, you won’t find better customer service!! 5 stars for everything. I can’t wait to order more colors.”

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Posted 5 days ago

“The quality and fit are great! There was one color that I didn't love on me, and the exchange and return process was so easy. Their customer service is just as the shirts. These will now be my go-to for t-shirts.”

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Posted 2 weeks ago

“The t-shirts are amazing and the customer support are exceptional! I would not hesitate to recommend the ONNO products to everyone!”

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Posted 2 weeks ago

“Love the shirts. The purple is really pretty. So soft and washes well! I’m normally a medium so that’s what I ordered (5’5” 122 34DD) but the small would have been a better fit. They run large in my opinion.”

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Posted 2 weeks ago

“I purchased an ONNO tshirt,based on the great reviews. I found the fabric thin, ajd after one wash the stitching is now coming loose. It also shrunk considerably. I wouldn't say the quality is worth the price.”

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Posted 2 weeks ago

Hi Debbie, Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirts you received. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 2 weeks ago

“Customer service is very impressive. Prompt and kind. I made a return due to a shirt not fitting me and they made it very easy to return. Thank you Onno!”

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Posted 3 weeks ago

“This is a great company...T shirts are soft and nice quality...they run a tad small I returned for a larger size and it was such an easy process. I highly recommend this company.”

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Posted 4 weeks ago

“I purchased 4 bamboo shirt sleeved shirts last year for an extended trip to Europe. High quality, extremely soft and comfortable, and kept me warm and cool when needed. They washed great and kept their shape while air drying in a day. After nearly a year of wearing them, they look brand new. The more you wear between washing, the softer the fabirc, while it stays fresh and doesn't smell. Great quality for the price too! Delivery was fast. Easy to order. Just purchased 2 more short sleeve T's and one long sleeve. Great color selection, true to picture.”

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Posted 1 month ago

“I bought several. They all got holes in them around the waist area within a few washes. Any friction, and the fabric wears out easily. While I liked the style and colors, they don’t hold up and are overpriced. Regret my purchases.”

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Posted 2 months ago

Hi Leila! Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirts you received. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Macy

Posted 2 months ago

“I have several bamboo Onno shirts that I love! I was given a long sleeve and a short sleeve for my birthday and later bought another short sleeved one. They are comfortable and look nice. The customer service was great when I ordered the 2nd one and was not happy with the color. However, I just found 2 small wear holes in my long sleeve shirt. I have not worn the shirt very many times since it was a gift given to me in the summer and I didn't wear it until the fall/winter. After a few months of sporatic use (maybe a dozen wear/washes), the holes appeared. I contacted customer support and was told that nothing can be done since more than 180 days have passed. I am very disappointed and was surprised with the response. My past experiences with customer support have been superb. Very disappointed that they are not standing by their product, especially given the cost.”

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Posted 2 months ago

Hi Tammy, Thank you so much for your feedback. Unfortunately, as listed on our website, our return and exchange policy is 180 days from the date of purchase and we are not able to physically provide refunds or process an exchange since the shirt is from May of 2024. I am so sorry for any inconvenience. If you have any questions, please don't hesitate to email us at hello@onno.com. Kindly, Narie

Posted 2 months ago

“Found these on Amazon about a year ago, January 2024. Ordered one hemp and one bamboo. They were shipped by Onno, not by Amazon. Delivery was timely, like within a week. The two shirts have been great so far—nice fabrics, flattering and look good. Would recommend and would buy again.”

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Posted 2 months ago

“Last year, I ordered various shirts from ONNO and overall I love the feel and look of the shirts when you first get them. My favorite shirts are the Pima Cotton. They hold their shape and seem to last much longer than the thinner options. I'd suggest staying away from the bamboo shirts. I ordered short sleeve and long sleeve versions and they do not last. They stretch out after one wear and have multiple holes in them even though I wash on gentle and hang to dry. Disappointing for the cost.”

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Posted 2 months ago

Hi Kim, Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirts you received. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 2 months ago

“No stars if it was possible these shirts arrived smelling like chemicals. They are paper thin and they show your skin way through. They have no elasticity on them even when you just get them brand new people complain that they don’t last very long. They’re very expensive and I can’t get a hold of anybody to do return I’m going to the Better Business Bureau file a big complaint”

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Posted 2 months ago

Hi Kay, Thank you so much for taking the time to offer feedback. I am so sorry you had trouble with the shirts you received. You emailed us at 8am this morning and received a response by 8:14am. In my experience a 14 minute turnaround is a pretty good customer service response time :) If you check your inbox, you will see that that we processed a full refund and attached a return label. Thank you for giving us the opportunity to make things right. Warmly, Elyse

Posted 2 months ago

“Shirt was mediocre for $44. And after several washings it developed holes. Company refused to do anything because it’s past 180 days. Nonsense customer service emails.”

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Posted 3 months ago

Hi Robin, I'm sorry we were unable to process a refund for the order you placed a year ago. As we mentioned in our emails to you, we are literally unable to process a refund beyond 180 days (6months), which is why that is our policy. This is a limitation of the credit card processor. In the future, we would be happy to help with a return/refund as long as it is within 6 months of purchase. We find that this isn't an issue for most people and that most people are actually grateful for our return policy which is a much more lenient compared to most companies which usually only allow 1 month to return items. Thank you for supporting our small business. Have a wonderful weekend! -The ONNO team

Posted 3 months ago

“I am newly obsessed with these shirts. I am slowly buying all the colors I like. I am weird with materials in general, especially long sleeve shirts. I don't believe in winter because of how much I hate wearing long sleeves, however winter does exist where I live so it is usually a miserable experience for me in terms of never having comfortable shirts. And these bamboo shirts have exceeded my expectations. They are SO comfortable, I want to live in these shirts. They ship extremely fast as well. I think a small would be okay, but I am a little bigger in the chest and like a looser fit in general. Overall, I really like the quality, the fit, how comfortable they are, and I like the more earthy and darker colors but that is just my preference.”

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Posted 3 months ago

“So excited to wear the shirts. Delivery was fast and customer service was friendly and responsive. Ended up ordering one in almost all colors! Sized up and love the fit. I tend to not like shirts that are too fit. Lots of breathing room and super soft!”

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Posted 3 months ago

“I have a handful of ONNO's bamboo tshirts - both women's short sleeve and long sleeve. I like them very much! When I saw that they're now making Beechwood tshirts, I wanted to try one. I love it the most of all. I got the deep blue color, which is a vibrant hue - a bright happy color. And the fabric is softer, lighter and stretchier than the bamboo - qualities which I also really like. I'm hoping ONNO will start making long sleeve beechwood tshirts soon. Thank you ONNO!”

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Posted 4 months ago

“Ordered long sleeve black in medium for 5’4”, 135lbs. So soft, so comfortable. In fact the fit, drape and look is exactly as per their models/advertising. I love the super long sleeves for that oversized look, and it is also very long on the body which I like as it keeps kidney area and bottom warm on early morning walks. I have not washed yet but if there were any small shrinkage it would be even better. Maybe I could have done a small for a snugger fit. I don’t own either a dryer or iron and am fine with that lived in look that I clearly saw on some of the Facebook video advertising/recommendations etc. Some people negatively commented on aspects that I personally love and could clearly determine from the advertising. They are, in my opinion, as advertised for that active/outdoorsy “lifestyle” choice. Very happy with my purchase.”

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Posted 5 months ago

ONNO T-Shirt Company is rated 4.8 based on 2,255 reviews