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On the Beach Reviews

3.4 Rating 1,244 Reviews
61 %
of reviewers recommend On the Beach
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On the Beach 1 star review on 5th November 2024
Jon Hopson
On the Beach 1 star review on 25th September 2024
Mark
On the Beach 1 star review on 6th June 2024
Mr G
On the Beach 1 star review on 18th May 2024
Terry
On the Beach 1 star review on 11th March 2024
Fck Onbech Company
On the Beach 1 star review on 22nd February 2024
Anonymous
On the Beach 1 star review on 22nd February 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
Easy booking, reasonably priced. Previous cancellation refunded quickly with no hassle.
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Posted 3 years ago
Very good price and very simple to book
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Posted 3 years ago
Staff who I dealt with were so helpful could not fault them many thanks
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Posted 3 years ago
Had no trouble what so every with are booking have used on the beech lots of time and been very good
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Posted 3 years ago
I found it quite easy to book the holiday although I am 75 at times I found it a bit stressful as I generally book at a travel agents, the travel agent didn't have the hotel we wanted so we decided to book online, we are looking forward to the holiday as we have been unable to travel for over 2 years due to covid
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Posted 3 years ago
Been with on the beach for all my holidays always go smoothly no problems and if i need to ask anything they contact you back through the app also during covid when all holidays got cancelled they were excellent i didnt even need to contact them they did everything full refund and even flight tickets really happy with everything and the prices are even great.
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Posted 3 years ago
I have had holidays previously with OTB and would'nt hesitate to using their services again (which I am) and recommending them to others (which I have).
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Posted 3 years ago
Used you for a number of years, no problems even with Covid cancellation refund
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Posted 3 years ago
As a single traveller I was struggling to find what I wanted until I went on your website. I found the exact hotel and at a really good price.
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Posted 3 years ago
Have travelled with OTB for many years, and always found it to be the easiest and cheepest at the time of booking
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Posted 3 years ago
On the up sideThe booking was easy & prices good & customer service helpful, on the downside, when I rang twice I was on hold for over an hour each time, & we couldn't check in online as we didnt book direct with ryanair, it asked me to take a pic of my passport it wouldn't accept it ,& then i ran out of times to try, so now we will have to check in at the airport, ive never had to do that before, also we had been given a allocated e-mail which i didnt understand so i had to ring up, you need to explain that in your confirmation e-mail, & also booked the airport carpark, we have been given directions but you could do to give a postcode, we haven't been away yet, do I hope all goes well.
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Posted 3 years ago
Simple easy booking process.
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Posted 3 years ago
We first booked with OTB in 2019 to travel to Gambia with Thomas cook flights, Thomas Cook went bust, OTB contacted that morning and repaid all our money back within two weeks, that’s why we’ve rebooked for Xmas 2022.
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Posted 3 years ago
Excellent service, good value for money holidays and when holiday was cancelled due to pandemic easily refunded all holiday costs even from the airline when they didn't have to. Then they awaited their money back off airline. So all round a fabulous experience.
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Posted 3 years ago
Nice and easy to do only complaint is that we thought we'd put 4 cases in the hold but on the invoice it says 3 don't mind paying the extra to add it but £30 service charge is abit step .
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Posted 3 years ago
Price was good
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Posted 3 years ago
Had no stress when booking .found it easy and helpful.
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Posted 3 years ago
Great service
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Posted 3 years ago
All good except for pre-booking seats didn’t get any options then had to ring up told I’d have to pay another £40 admin for the lovely Lady called Kirsty sorted it out very professional .
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Posted 3 years ago
I found booking holidays very easy, but you have to be careful when you book luggage and extras and transfers.
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Posted 3 years ago
On the Beach is rated 3.4 based on 1,244 reviews