“I managed to search for,locate and book our holiday all within 30 minutes.The booking and deposit were so easy to do and the holiday is exactly what we wanted.”
“I found the process of booking very easy and it were confirmed and all paperwork sent promptly only thing I don't like is if any problems can't telephone them have message and wait for reply”
“I travelled with in the beach 12 years Ago (pre covid obviously) so when booking during this turbulent times I went to a company we know, so Easy to book, good emails, love the free covid tests offer but we haven’t been yet so not completed our trip hence 4 stars… ask me after if it gets the 5!”
“Recently gave 5* review for booking process as have booked before. However subsequently I had to make contact for a potential cancellation on medical grounds as my partner has taken ill and awaits hospital treatment. Simply wanted to run over the potentials of cancelling/rescheduling as holiday not until January and what a shambles. Charging you per minute for a call but the menu just simply repeats itself regardless of what option you pick. Even tried the FAQ section on line while waiting to be connected but nothing matched and you had to have an option in the tab down menu. Couldn’t send messages as they say you can but simply gave pre determined answers. Took ages to get anyone. To be fair didn’t learn much but guy was apologetic and aware they were having issues. Proof of the pudding will be if we have to cancel and what the procedure is”
“I had a worry that my flights had changed they were on the phone and re changed all my plans for the better such a great team and very supportive and the ease off use on the app is great to”
