ooShirts Inc. Reviews

Name: ooShirts Inc.
Rating: 4.61

4.6 Rating 144 Reviews

90 %

of reviewers recommend ooShirts Inc.

Company Reviews

Metrics

4.6

Based on 144 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Email:

help@ooshirts.com

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Anonymous

Anonymous // 01/01/2019

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“One of the shirts that I ordered came in the incorrect color. Funny thing is the same day I received email invites to review ooshirts on various platforms and I didn't tell the customer service rep I spoke to. A lot depended on his response to my request without him knowing. But, he still resolved my issue quickly by sending a new shirt free of cost. I am very pleased with the service and will order again.”

Helpful Report

Posted 1 year ago

“This company is going under or something. I had ordered 27 shirts for a work charity event on 9/29–guaranteed delivery on Oct 18(event is on NOV 11). I gave them an extra week and checked my order status. Which by the way, I had to call them just to get an order confirmation /order number. When I checked, it said “order cancelled”. No one called or emailed, just cancelled it. When I called to see what the hell happened, someone I could hardly understand said only ,”due to production it was cancelled “, no other details. Okay, cool. Thanks”

Helpful Report

Posted 2 years ago

“Very disappointed in this company and their customer service. First of all, when I called to ask a question, I could hardly understand the person on the phone. He was friendly but very hard to understand. My main issues are with the experience as a whole. I uploaded my designs in their uploaded. I asked customer support how I could review the second shirt type and how it would look, and they said just change the shirt type in the uploaded and I could preview it there. This is what I did. I was also told I should order two screens so it would print correctly. This was $50, which was a lot! I did this though we because we had youth and adult shirts. The shirts arrived and they did not look like the preview at all. The design was much smaller than what I uploaded. I contacted the company right away, but they were not helpful. They basically said they did everything right and because I didn’t put notes about the dimensions, they just adjusted it with their “recommendations.” If I upload the design a certain way, you don’t change it. I found their customer support to be unhelpful and inconsiderate. If you use ooshirts, be aware that they are going to probably change the design from what you upload. The shirt quality and print quality was good, and the shirts are inexpensive - but trust me, you get what you pay for with ooshirts. They could care less about making things right or making sure the shirts are printed correctly.”

Helpful Report

Posted 2 years ago

“The shirts are of good quality, printing is excellent and they shipped very fast. However, I had an issue with the print placement even after I specified multiple times during the proofing process what I was looking for. I submitted a claim and while they say they respond in 1-2 business days, it's been over 3 days and I still haven't received a response, even after stressing that the issue was incredibly time sensitive.”

Helpful Report

Posted 5 years ago

ooShirts Inc. is rated 4.6 based on 144 reviews