Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,349 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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community@opendoor.com

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

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“The experience was great with opendoor at first. When it came to closing you have to be out at 11:59 pm the day before the actual close date. This is in the contract but I dont know how they get around state laws for that. We ended up staying until 6 am the next morning but they did say it could delay closing. The only other big issue I have is the repair cost estimate. We sold the house and 2 weeks later its on the market for 32k more and which I don't mind at all. I just know they didn't spend what there repair cost estimate was based on the pictures. I also remember the agent telling me if the repairs came in lower its possible we might get money back. It's after closing now so I don't see that happening. The one other thing was we left our electric on and when I called they said if you could please leave it on until day 3 after closing to give it time to transfer. I called back after the weekend and no transfer was in process and they said I should have canceled it right away. In closing I think if you call the customer service number there not as knowledgeable as there expert so make sure you talk to that person at all times if they're available. I don't think I will be using them again.”

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Posted 1 year ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 1 year ago

“Open door really did a fantastic job Getting the job done I well pleased with out come I will recommend Open door Job well done Thank you”

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Posted 1 year ago

We are very happy to hear this, Lawanda! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“We got a really good offer for our home. The whole process is truly hassle free. Everything we were told up front is exactly what happened. Savannah was absolutely wonderful. She was very responsive and made the experience seamless. Highly recommend Opendoor!”

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(Dallas) - Posted 1 year ago

Ludawn, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 1 year ago

“Easy and efficient. seemless and stressfree”

Helpful Report

(Miami_fl) - Posted 1 year ago

Thanks for spreading the word about Opendoor, Gay, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“This company is horrendous. They will not offer a fair price for your home and then will gouge you at every turn. Exorbitant “convenience fees” and they seem to have a standard of quoting $30,000 in repairs, even when none are needed. They don’t even do a five minute assessment of your home and come up with this number. When you submit work and upgrades you’ve done, they do not review it and will list the very thing you’ve upgraded in the breakdown of “repair” costs. For example, we put in two brand new AC units and they listed on the “repairs” both units need replaced. They are not interested in anything but trying to give you as little money as possible. They are predatory hoping people will accept out of desperation. Trying to work with them or get a quote from them will be an absolute waste of your time. Once all the fees are accounted for (and they will of course try to take even more out of your offer in further walk through) you will be offered $150k+ below market value for your home. The cherry on top is that nearly everyone who works there seems to be incompetent. They are so inept they cannot review certified documentation of repairs and etc. that have been submitted. They most certainly do not care about you and your needs and their sole goal is to take the most advantage of you that they can. Please do not waste your time with these unethical, greedy, robbers. Avoid them at all costs. I’ve had better offers from independent Ibuyers and investors. (I’ve had three independent Ibuyers offer $120k more than opendoor. No fees and they pay closing costs.) Please do your research and do not allow this greed infested company to rob you of the money you deserve for your home and your life.”

Helpful Report

Posted 1 year ago

Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to support@opendoor.com?

Posted 1 year ago

“I have NOTHING but good things to say about my experience of selling my house to OpenDoor. Stefan Stobbs from OpenDoor was professional, patient, prompt, and guided me throughout the whole process. I chose OpenDoor because of several reasons. I did not want to go through the traditional house selling (hiring realtor, fixing/updating my house, showing etc), and I needed the proceed from selling my house fast to be used for the closing cost for my new house. Being able to control the closing date is very important and crucial. I also used the late checkout option because I needed the extra time for the closing on the new house, and also extra time to move. The closing company that was chosen my OpenDoor also did a very good job. I am a prime example of a 100% satisfied with OpenDoor as a seller. I would recommend OpenDoor to anyone who does not want to go through the pain of dealing with realtor, fixing/updating, showing, etc., to sell your house...and, being able to have the cash in hand plus the late checkout.”

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(Minneapolis) - Posted 1 year ago

That’s amazing to hear, Selamat! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 1 year ago

“Made selling so easy. Gave fair price for my house and gave me excellent communication all the way to close.”

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Posted 1 year ago

We are very happy to hear this, Susan! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“My experience was pleasant from beginning to end. Ben Jenkins my advisor was excellent!!! They were professional and proficient. It took me one month to start the process and close. I would definitely recommend Open Door.”

Helpful Report

Posted 1 year ago

Michelle, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“I had been wanting to move for a while, but always procrastinated with the excuse that I wanted to renovate the entire home before I left in order to raise its equity. Before I knew it, the plan to move in a few months turned into several years and I was becoming complacent. Somehow, I stumbled across an ad for OpenDoor and I decided to give it a chance. So glad I did! The process was extremely easy. After the zoom call walk-through with the agent, my closing date had been determined and I had roughly 90 days to vacate the home. Putting a time limit on things was all the motivation I needed! But most importantly, OpenDoor was very fair with their offer on my home! It was exactly what I was hoping for! Then after clearing out the home, the virtual closing was quite easy and by the end of the day, the title company had wired my funds to my bank account. If I ever sell a home again, OpenDoor will be my absolute first choice!”

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(Detroit_mi) - Posted 1 year ago

Thank you very much for sharing your story, Gregory! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.

Posted 1 year ago

“I had the best experience with Opendoor when selling my home! The process was very easy to go through, and the closing on the sale occurred two weeks after signing the offer letter. I highly recommend Opendoor if you're not interested in the longer process of going the traditional route.”

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(Atlanta) - Posted 1 year ago

David, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“They take you step by step, it's very easy and fast, hassle free. No appraisal, no people walking through our home. Any questions I had were answered, everyone I talked with at Opendoor were friendly and helpful.”

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(Los_angeles) - Posted 1 year ago

Kimber, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 1 year ago

“I had to sell my grandfather's home after his passing. We both live in different states. So trying to find the right realtor while still paying the mortgage and living in a different state was not ideal. I heard about Opendoor via their commercials. Using their services was the BEST decision for me. I was able to do everything virtually and if I needed to speak with anyone they were only a phone call or email away. I would seriously recommend Opendoor to anyone especially if you are selling out of state. Thank you all so much”

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(Tampa) - Posted 1 year ago

We love hearing stories like yours, Tamyra! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!

Posted 1 year ago

“The offer I got from opendoor was very competitive & the sale was Fast simple and easy to do from step one to finish customer service was on point and they are a very patient team I recommend highly.”

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(Detroit_mi) - Posted 1 year ago

We are very happy to hear this, Rico! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“Opendoor gave ud market value for our home. The staff was very friendly and helpful. Entire process was simple and quick!”

Helpful Report

Posted 1 year ago

Gina, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“Everyone was so great to work with. Every person I dealt with genuinely wanted to help me with any questions I had. The entire process went smoothly.”

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(Birmingham_al) - Posted 1 year ago

We are very happy to hear this, Chad! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“It was a good experience. We worked out kinks that favored each side.”

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(Killeen_tx) - Posted 1 year ago

Hi Joanna, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 1 year ago

“Working with Opendoor was easy and hassle-free process when it came to selling my home. Moving was the hard part...”

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(Greensboro_nc) - Posted 1 year ago

Thanks for spreading the word about Opendoor, Erie, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Excellent experience selling our home with Opendoor. Competitive offer, easy process, kind and helpful staff.”

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(Atlanta) - Posted 1 year ago

Krista, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“Started as beyond skeptical. Saw ads. Sounded too good to be true. Did research. Signed up. Got nervous. Allowed 1st offer (quite competitive) to expire. 6 months later, started again. Pleased that market improved. Offer (also very competitive) significantly increased (double digits). Why this method chosen? 100% telecommuter in highly secure healthcare industry. No small feat to pack up work gear at a moment’s notice, leave for showings, return, put it all back (laptop, monitors, files, etc.).. rinse and repeat. Rachel Moses was assigned OpenDoor staff. Cannot adequately express my amazement and delight with her expertise, responsiveness, and professional pleasantness. Rachel was like customer servicing of days gone by. When she was out off the office, her backup was reading and immediately responding to questions. All questions answered with less than same day turnaround. My real estate attorney had me do my own review and then walked me thru all pages (there were lots). He noticed a few things that needed correction (errors made by my condo association’s management company) that involved quite a few dollars. Allison deftly handled the changes. Once in contract, conducting title process all online seemed daunting but it was fast, easy and efficient. Allison Jarrett was assigned and “babysat” from start to finish. Day before closing she returned my late night call first thing in morning to reassure that them sending a mobile notary to the location of my choice was an option but that there online process was EZ. AND .. it was. It took mere moments. When near the end of electronically signing all papers, a notary popped up on screen and expertly handled the rest. The important part .. Rachel immediately approved funds to be released and Allison had the check sent to bank the night of closing. I was able to view the deposit next morning. Can’t say enough great things about Rachel, Allison, and OpenDoor. And this coming from a super cynical person when it comes to anything involving real estate agents and lawyers!”

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(Detroit_mi) - Posted 1 year ago

Thank you very much for sharing your story, Lynn! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.

Posted 1 year ago

“The entire experience from start to finish was extremely easy and hassle-free. I still can't believe that selling a house could be simple and not a huge stressful ordeal.”

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(Atlanta) - Posted 1 year ago

Thanks for spreading the word about Opendoor, Kaitlyn, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

Opendoor is rated 4.4 based on 3,349 reviews