Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,366 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience! Fast and easy!!”

Helpful Report

(Phoenix) - Posted 2 years ago

We are very happy to hear this, Tammy! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“I have to admit that I was nervous during the entire process because it was so easy. It only took a zoom call and a few pictures of our exterior to get an offer. The offer was exactly what we wanted, we didn't have to finish our repairs and we got a quick close. We also changed our closing date without issue. The OpenDoor staff and the title company kept us informed of everything. I never had to question them. We received our wire transfer the day of the close. We also noticed that the wire transfer for our mortgage was completed within 2 days of our close. I would most definitely recommend.”

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Posted 2 years ago

That’s amazing to hear, Ariel! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 2 years ago

“PERFECT, VERY NICE PROCESSING.”

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(Austin) - Posted 2 years ago

Thank you for supporting what we do, Taelack, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“We had an excellent experience with Open Door. The staff was very professional, knowledgeable, extremely patient with us and immediately answered all of our questions. They were also very affable and very cordial to us. We are very pleased that Opendoor purchased our home from us. Otherwise, it could have been very nerve-wracking for senior citizens.”

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(Indianapolis_in) - Posted 2 years ago

We are very happy to hear this, Paul! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“Working with Jean C. Was very precise and very helpful. Would recommend her to anyone”

Helpful Report

(San_antonio) - Posted 2 years ago

Thanks for spreading the word about Opendoor, Robert, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“I sold my house by open door. I am very happy. Very nice, neat, and clear processing. Excellent. I trust Open Door. Thanks.”

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Posted 2 years ago

Kim, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 2 years ago

“I was a bit skeptical when we started the journey of selling out home and Opendoor made it incredibly easy. From the quick, easy estimate process to uploading photos and having a simple and easy exterior inspection. I was kept in the know the entire way. Closing came and went without incident and funds were disbursed within 48 hours. I hate to say I was surprised about how painless the whole process way. I’d do it all over in a heartbeat!”

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(Austin) - Posted 2 years ago

Alea, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“Hoping to sell my house without the headache of listing with an agent and having showings, I submitted a request for an Opendoor offer. I had a good, rough sense of what my house might be worth, because I've spoken with three Realtors, each of whom gave me a range of possible list prices. I have been paying close attention to comparable home sales in my area, but exact comps have been few and far between so far. Per the Realtors I spoke with, my house should sell for around $785K to $810K. Admittedly, this is higher than my current Zestimate ($756K, though, again, I don't have a lot of comps at present, and my house has some upgrades), so I would likely list for $785K-$790K. Opendoor's initial offer: $623K. Yup, that's $133K less than my Zestimate, and far less than any list price any Realtor has quoted me. I mentioned the offer to my neighbor who then submitted his own request for an Opendoor offer (just to see). His house is slightly smaller than mine (about 300 or 400 feet smaller), but has the same size lot, and a slightly worse view (he has a telephone pole right behind his house, I do not). Our homes are exactly the same age, and both have a 3-car garage. So, as far as Opendoor is concerned, our homes are more-or-less comparable. His initial offer: $731,500 (which is about the same as his Zestimate)! After this, I spoke to the person assigned to my offer, who looked at comparable sales in my area and market trends, and agreed that my offer was way too low. I told her about my neighbor's offer, too, and she also agreed that the discrepancy between his offer and mine was really strange, and indicative of a glitch with the algorithm. Still, all she could advise me to do was to film my house and move the process forward, in the hope that my offer price would be increased substantially. When I asked her if she knew of any offer prices that had been raised more than $130K, she said she hadn't, but still urged me to submit more material, presumably because she didn't know what else to say. Given the glitch, and the seeming unlikelihood that my offer would be increased to a level I would even begin to consider accepting, I opted to (attempt to) contact someone in corporate instead. Eventually, I was able to do so, and was told by a member of the administrative staff that, yes, it sounded like there was something wrong with my offer, and that someone from the corporate office would call me today at 11:00 AM my time. That person never called. I called the corporate office again, spoke to another receptionist, and was told to wait (as if I don't have a full-time job to do myself) for the Opendoor rep to call me. I was also warned that he/she might need to reschedule... Two hours later, and no one has called or made effort to reschedule yet. Interestingly, I've since spoken to a few other people across the country who have conveyed similar stories about Opendoor spitting out laughably low offers, as well as inconsistencies in offers made to one homeowner versus his/her neighbor(s). So I'm experience isn't a one-off. Overall, I would rate my experience with Opendoor very low. Between receiving an extremely low offer on my house, learning that my next-door neighbor received an offer ~$110K higher for no obvious reason, and being stood-up by someone from Opendoor's corporate office when trying to investigate (and correct) the issue, I'd say Opendoor leaves a LOT to be desired. Unreliable service, inconsistent offer prices, and impossible to get in touch with anyone who might actually be able to address an issue: not a recipe for customer/client satisfaction. Looks like I'll be listing my house instead...”

Helpful Report

Posted 2 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 2 years ago

“Purchased my first home from Opendoor and it was a rocky start after moving in. An essential function of the home was not in working order. Opendoor listened to my concerns and fixed the problem. They went above and beyond by fixing a problem, after closing on the house, they were in no way obligated to make this repair but chose to. Their team truly cared about our experience and making it a good one. Thank you Opendoor, we love our home!”

Helpful Report

Posted 2 years ago

Kristine, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“We are in the process of selling our home and thought we'd check out Opendoor to see what it's all about. So far customer service has been totally fine, we routinely receive answers to text messages and our assigned rep was promptly on our video Zoom walk-through call. I have no complaints about that at all. However, I am starting to feel very wary of this company and my experience is lining right up with other sellers' reviews. Our initial offer seemed super fair (and the initial offer came with a list of comps included stating how they came up with the offer; i.e. if the other home was larger, had a larger yard, no pool, etc.) and during the walk through, the rep suggested the offer would likely increase based on what we've done to the home, condition, etc. Yea, right?? Yeah, not so fast...I have been doing my due diligence researching everything I can find out about this company and some of the things I've learned scared me off a bit. I sent a text asking the rep if the final offer we're supposed to receive on Friday (after their scheduled outside walk around for Wednesday) will have ALL closing costs listed, ALL repair costs listed, and ALL service fees listed. I was up front and disclosed I had read there are some backdoor cost/fees reportedly being slid in and sellers end up getting a lot less than what they were originally told. Her response was that all of that would be listed but there would not be an itemized list of repairs (we have recently completed more than $60k of upgrades in the home) but that she would get one for us. She then included that, "Hey, by the way, your offer seems to be lower than what was originally sent because the comps they've pulled in your area are lower than anticipated." Really? Why all of a sudden are these comps lower on Sunday and Monday than what they were on Saturday? I told her we would likely just go with a realtor to list our home because I wasn't liking the sound of this and that we're not "Motivated" sellers. Her response was that "Opendoor is just one option and it's not an option for everyone." We will wait and see if the outside walk-around guy shows up on Wednesday and if we actually get a final offer. Betting we get ghosted which is fine because that will definitely be confirmation that they are not a company with which we want to get involved. (Oh yes, my husband is a real estate attorney...and a judge!!)”

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Posted 2 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 2 years ago

“Opendoor and it's representatives made selling my house a less stressful process. They offered me a fair price for an as is sale.”

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Posted 2 years ago

Thanks for spreading the word about Opendoor, Carl, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“I have been very reluctant to go the non-traditional route when it comes to selling my house. But after speaking with Eric Ovalle who was doing an assessment on my neighbors house last week I feel way more comfortable and confident in going through OpenDoor to sell my house. He was very knowledgeable and friendly. Answered all of my questions and concerns and put my mind at ease. I will definitely be calling Opendoor to get the ball rolling.”

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Posted 2 years ago

Maria, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“The process really is as easy as advertised! This is a really good option for folks that don’t have the time for showings, making repairs and upgrades, and all the hassle of selling the traditional way.”

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Posted 2 years ago

Thanks for spreading the word about Opendoor, Jason, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Open Door is a great company. Great offer and technology, professional team and wonderful escrow partners.”

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(Raleigh) - Posted 2 years ago

Thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 2 years ago

“Carissa was great to deal with and the entire process was very smooth.”

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(Miami_fl) - Posted 2 years ago

Thank you for supporting what we do, Ashraf, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“They were very prompt and quick to answer any questions that we had. They explained everything step by step and kept us in the loop on what the next step would be.”

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Posted 2 years ago

Thanks for spreading the word about Opendoor, LaDuska, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Selling to Opendoor was easy, simple and very rewarding. I always had my assigned consultant, Cole, to help me with whatever questions may have come up. The title person, Kellie, was also exceptional to work with - very patient, happy, and helpful. I am very glad that we used Opendoor.”

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(Dallas) - Posted 2 years ago

Robert, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“Amazing. I still cannot believe the process was so simple. OpenDoor bought my townhome after only a quick phone call and a video tour using my cellphone camera. The offer was amazing. I was expecting less considering the convenience, but it was actually for more than the neighbors had just sold for the traditional way. My favorite part was NO Open Houses, No showings, No straightening up and leaving for the day as strangers come in to look things over. AND, the best part was not having to worry amount the timing on a contingent deal. Being able to stay in your house for a week after closing was priceless! Thank You, OpenDoor, for making the process of real estate transactions and the loans the go along with it so much less stressful!”

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(Los_angeles) - Posted 2 years ago

That’s amazing to hear, Michael! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 2 years ago

“The best real estate company & agents out there! I highly recommend it. Agents are focused on helping you and incentives are much more aligned with customers than traditional real estate business. Thank you! Purchased: $1m house in Dallas area with Opendoor.”

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Posted 2 years ago

We are very happy to hear this, Romain! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“OpenDoor gave us a fair price and charged reasonable sales costs. They were professional, friendly, communicative and seemed always concerned about customer satisfaction.”

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(Knoxville_tn) - Posted 2 years ago

Jim, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 2 years ago

Opendoor is rated 4.4 based on 3,366 reviews