Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,349 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth process with no problems 😊.”

Helpful Report

(Denver) - Posted 1 year ago

Hi Wayne, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 1 year ago

“Simple, easy, timely, and responsive to any questions or concerns”

Helpful Report

(Orlando) - Posted 1 year ago

Thanks for spreading the word about Opendoor, Jerome, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Opendoor provided us with a wonderful experience in selling our home. Everything went according to plan just like they explained it would. They offered us a fair price and we didn’t have to go thru the hassle of showing our property on multiple occasions or deal with any repairs that were needed. The closing was scheduled and happened on our timeline. All questions that we had were answered promptly and everyone that we dealt with was kind and knowledgeable. All and all a great experience! We will recommend to all of our family and friends that are in the market to sell or buy their home.”

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Posted 1 year ago

That’s amazing to hear, Beth! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 1 year ago

“I needed to sell my home in a short time span. I had seen commercials and knew about Opendoor, so thought I would give them a try. The entire process from start to finish only took about 3 weeks. I received a great offer and the process was easy and painless.”

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(Tampa) - Posted 1 year ago

Hi Ronald, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 1 year ago

“Great experience from start to finish!”

Helpful Report

(Southwest_fl) - Posted 1 year ago

Thank you for supporting what we do, Kathy, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Quick and easy. Charlene was fantastic and really helped the process go smoothly!”

Helpful Report

(Columbus_oh) - Posted 1 year ago

Thanks for spreading the word about Opendoor, Randy, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“The OpenDoor process seemed too good to be true but it happened exactly as they said it would. Very timely closing that went off without a hitch. All parties involved at OpenDoor were very professional and helpful. Great job!”

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Posted 1 year ago

We are very happy to hear this, David! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“It was a very convenient and flexible experience. We were moving to new construction so really appreciated the flexibility of choosing a closing date, which we had to extend two or three times. Also, our Opendoor contact, Irene Adam, was very professional and courteous.”

Helpful Report

(Phoenix) - Posted 1 year ago

Mark, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“Doesn't adds up! To begin with the company have misleading information making you believe that the initial offer they give you is a cash offer (to be fair they claim that they have all the information available online but I am guessing that unless you read all the footnotes you will also think that this is a cash offer). After I decided to go a long with the process and setup the appointment they shared with me that the offer they provided online is before all their fees which include 5% commission plus all the closing costs. So in essence the offer range they initially give you is similar to a traditional listing price. If you put your house on the market you list it for X but you might get X+ or X-, which is why Zillow, Redfin and other online outlets will also give you a range. Sounds great yes, where is the catch then? The catch is that their offer comes at whopping 20% markdown on your house market value. In addition the final offer that they gave me was even under the lower point of their initial range by around 5%. Well you might think now that my house might be a dump and doesn't worth more than that... Well, a day earlier I have met with two real estate agents (the emphasis on REAL :)) and they gave me around 20% higher listing estimate which was also on-par with Redfin and other online estimates. So I have asked the Opendoor representative what's the logic of selling with them then? Her answer was "convenience". Well, I personally fail to see the logic unless you are falling to one of the following categories: 1. It's a fire-sell 2. You need the cash asap, that's assuming that their process actually provide this benefit of ultra fast closing which I don't know. 3. You have too much money and too little patience so throwing a lot of money out the window wouldn't make too much difference for you. Here is the complete data for my sell so you can judge for yourself: Initial opendoor online offer - $431,000 which came with a range of $415,000 - $457,000 for the low point and high point (that's the one that I thought is equal to a cash offer) Final opendoor offer: $411,500 - 5% service fee (their commission which is on-par with a traditional broker commission but they don't have to do anything as their is no listing process) - estimated closing of 0.8% - estimated repair cost of around 4k which equal a total of $384,000 in cash proceeds. In contrast these are the traditional numbers: Redfin estimate - $494,500 Broker 1 estimate - $499,000 Broker 2 estimate - $509,000 To be conservative I will go with the lower estimate to calculate the estimated proceeds from the sell for the traditional selling process: $494,500 - 6% broker commission - 3% closing cost = $459,885 Comparing the two tracks the traditional track will yield 18%, or $78,885 more cash in hand vs what opendoor offers you. Like any other sale it can end up selling for an higher price or a lower price which will yield an estimated range of 50k - 100k more cash in hand. There you have it! I will let you decide if leaving so much money on the table worth the so called "convenience" that they offer.”

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Posted 1 year ago

“Open Door was very patient, thorough, knowledgeable, and friendly throughout the whole process. They were eager and willing to answer any questions I've had. My Open Door partner Brittany Medina is the best person that you could hope to work with on the sale of your home.”

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(Sacramento) - Posted 1 year ago

That’s amazing to hear, Gary! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 1 year ago

“Easiest real estate transaction I've ever experienced. Everyone was so helpful and answered all of my questions.”

Helpful Report

(Cincinnati_oh) - Posted 1 year ago

Michelle, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“From request to the offer was quick and before we knew it we were closing, with a great Net proceed. Thank you to Dewayne Johnson and the team for seeing us through.”

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(Atlanta) - Posted 1 year ago

Thank you for supporting what we do, Michael, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Very hassle free!! I started the process March 4th, 2023 and we got to pick our closing date. We even had the flexibility to move our close date if we needed but we did not need to. The whole process was explained and handled professionally and there was always some reaching out to us to check on us and answer any questions. The best part though, we got a great deal on our home!!!”

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Posted 1 year ago

We are very happy to hear this! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“Overall a good experience. Closed in 14 days and cash hit my account same day.”

Helpful Report

(Portland) - Posted 1 year ago

Hi Ryan, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 1 year ago

“Great painless experience, Chris our rep was awesome.”

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(Greenville_sc) - Posted 1 year ago

Thank you for supporting what we do, Matthew, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“The website was great and you can e sign the documents. The staff is attentive and informative.”

Helpful Report

(Columbus_oh) - Posted 1 year ago

John, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“Opendoor made it quick and easy to sell my father in laws home, we where mourning the loss of my father in law and had to sell his home, Jean made the process quick and gave us peace of mind. She gave us full details so we can understand the process.”

Helpful Report

Posted 1 year ago

We are very happy to hear this, Claudia! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“It’s good working with you guys”

Helpful Report

Posted 1 year ago

Thank you for supporting what we do, Vaughnita, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Open door has been a nightmare to work with. I'm currently in escrow about to close and their representative Jordan was either incompetent or purposefully delaying the closing. I have been out of the apartment I rent for a week now and they are saying it will still be another week week and a half. Of course everything extra such as movers 2x, storage unit, hotel, and food are all expenses that have come out of my pocket. This has been the worst experience I have ever dealt with. Feeling homeless and broke through our home buying process. Do better open door.”

Helpful Report

Posted 1 year ago

Thank you for bringing this to our attention. We are so sorry to hear that you have experienced multiple delays during your closing and apologize for the frustration this has caused. There are many factors that can affect a closing timeline, and we want to be sure we properly address this feedback with our team as soon as possible. Can you please send us an email to support@opendoor.com with your contact details and the address of the home you are purchasing? Once we have those details, we’ll work quickly in an effort to resolve this. Thank you.

Posted 1 year ago

“We sold our home to Opendoor and was so much easier than the traditional method. All the folks we were in contact we super helpful and always willing to help anyway they could.”

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(Charlotte) - Posted 1 year ago

Jeff, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

Opendoor is rated 4.4 based on 3,349 reviews