Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,361 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Doesn't adds up! To begin with the company have misleading information making you believe that the initial offer they give you is a cash offer (to be fair they claim that they have all the information available online but I am guessing that unless you read all the footnotes you will also think that this is a cash offer). After I decided to go a long with the process and setup the appointment they shared with me that the offer they provided online is before all their fees which include 5% commission plus all the closing costs. So in essence the offer range they initially give you is similar to a traditional listing price. If you put your house on the market you list it for X but you might get X+ or X-, which is why Zillow, Redfin and other online outlets will also give you a range. Sounds great yes, where is the catch then? The catch is that their offer comes at whopping 20% markdown on your house market value. In addition the final offer that they gave me was even under the lower point of their initial range by around 5%. Well you might think now that my house might be a dump and doesn't worth more than that... Well, a day earlier I have met with two real estate agents (the emphasis on REAL :)) and they gave me around 20% higher listing estimate which was also on-par with Redfin and other online estimates. So I have asked the Opendoor representative what's the logic of selling with them then? Her answer was "convenience". Well, I personally fail to see the logic unless you are falling to one of the following categories: 1. It's a fire-sell 2. You need the cash asap, that's assuming that their process actually provide this benefit of ultra fast closing which I don't know. 3. You have too much money and too little patience so throwing a lot of money out the window wouldn't make too much difference for you. Here is the complete data for my sell so you can judge for yourself: Initial opendoor online offer - $431,000 which came with a range of $415,000 - $457,000 for the low point and high point (that's the one that I thought is equal to a cash offer) Final opendoor offer: $411,500 - 5% service fee (their commission which is on-par with a traditional broker commission but they don't have to do anything as their is no listing process) - estimated closing of 0.8% - estimated repair cost of around 4k which equal a total of $384,000 in cash proceeds. In contrast these are the traditional numbers: Redfin estimate - $494,500 Broker 1 estimate - $499,000 Broker 2 estimate - $509,000 To be conservative I will go with the lower estimate to calculate the estimated proceeds from the sell for the traditional selling process: $494,500 - 6% broker commission - 3% closing cost = $459,885 Comparing the two tracks the traditional track will yield 18%, or $78,885 more cash in hand vs what opendoor offers you. Like any other sale it can end up selling for an higher price or a lower price which will yield an estimated range of 50k - 100k more cash in hand. There you have it! I will let you decide if leaving so much money on the table worth the so called "convenience" that they offer.”

Helpful Report

Posted 1 year ago

“Open Door was very patient, thorough, knowledgeable, and friendly throughout the whole process. They were eager and willing to answer any questions I've had. My Open Door partner Brittany Medina is the best person that you could hope to work with on the sale of your home.”

Helpful Report

(Sacramento) - Posted 1 year ago

That’s amazing to hear, Gary! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 1 year ago

“Easiest real estate transaction I've ever experienced. Everyone was so helpful and answered all of my questions.”

Helpful Report

(Cincinnati_oh) - Posted 1 year ago

Michelle, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“From request to the offer was quick and before we knew it we were closing, with a great Net proceed. Thank you to Dewayne Johnson and the team for seeing us through.”

Helpful Report

(Atlanta) - Posted 1 year ago

Thank you for supporting what we do, Michael, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Very hassle free!! I started the process March 4th, 2023 and we got to pick our closing date. We even had the flexibility to move our close date if we needed but we did not need to. The whole process was explained and handled professionally and there was always some reaching out to us to check on us and answer any questions. The best part though, we got a great deal on our home!!!”

Helpful Report

Posted 1 year ago

We are very happy to hear this! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“Overall a good experience. Closed in 14 days and cash hit my account same day.”

Helpful Report

(Portland) - Posted 1 year ago

Hi Ryan, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 1 year ago

“Great painless experience, Chris our rep was awesome.”

Helpful Report

(Greenville_sc) - Posted 1 year ago

Thank you for supporting what we do, Matthew, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“The website was great and you can e sign the documents. The staff is attentive and informative.”

Helpful Report

(Columbus_oh) - Posted 1 year ago

John, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“Opendoor made it quick and easy to sell my father in laws home, we where mourning the loss of my father in law and had to sell his home, Jean made the process quick and gave us peace of mind. She gave us full details so we can understand the process.”

Helpful Report

Posted 1 year ago

We are very happy to hear this, Claudia! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“It’s good working with you guys”

Helpful Report

Posted 1 year ago

Thank you for supporting what we do, Vaughnita, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Open door has been a nightmare to work with. I'm currently in escrow about to close and their representative Jordan was either incompetent or purposefully delaying the closing. I have been out of the apartment I rent for a week now and they are saying it will still be another week week and a half. Of course everything extra such as movers 2x, storage unit, hotel, and food are all expenses that have come out of my pocket. This has been the worst experience I have ever dealt with. Feeling homeless and broke through our home buying process. Do better open door.”

Helpful Report

Posted 1 year ago

Thank you for bringing this to our attention. We are so sorry to hear that you have experienced multiple delays during your closing and apologize for the frustration this has caused. There are many factors that can affect a closing timeline, and we want to be sure we properly address this feedback with our team as soon as possible. Can you please send us an email to support@opendoor.com with your contact details and the address of the home you are purchasing? Once we have those details, we’ll work quickly in an effort to resolve this. Thank you.

Posted 1 year ago

“We sold our home to Opendoor and was so much easier than the traditional method. All the folks we were in contact we super helpful and always willing to help anyway they could.”

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(Charlotte) - Posted 1 year ago

Jeff, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“I had no idea on everything I needed to do to sale my house. Opendoor made my process so easy and stress free. They did all the work and all I had to do was wait.. They are definitely the team you need with any sale ..”

Helpful Report

(Birmingham_al) - Posted 1 year ago

Jamie, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 1 year ago

“My experience with Opendoor was a walk in the park. It could not have been easier. I was dreading selling my home the traditional way. But, Opendoor made it so much easier. The app was simple and intuitive. Customer service was top-notch, and the price offered was great. I really liked that there were actual people I could talk to when I had questions. Their response was immediate and friendly. I definitely recommend Opendoor.”

Helpful Report

Posted 1 year ago

Thank you very much for sharing your story, Daniel! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.

Posted 1 year ago

“Very easy to work with. Smooth experience.”

Helpful Report

(Phoenix) - Posted 1 year ago

Thanks for spreading the word about Opendoor, Daniel, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“I need to sell my house in one state and be able to purchase a new one in another state within a weeks timeframe. With Opendoor I was able to make my dream come true!”

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(Houston) - Posted 1 year ago

We are very happy to hear this, Renata! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“It was a very good and smooth experience.”

Helpful Report

(Columbia_sc) - Posted 1 year ago

Hi Roberto, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 1 year ago

“It was a big waste of my time First, when I got the offer to sell my house to opendoor, it did not say about any expert has to show up in my house. It says video walk through only. So that was the first lie. Second, they asked me how much i expect my house worth, i told them what I think. They said ok. Then the offer come too low that not even close to what the house worth. Third, before the expert visit, I told Samantha how much I expect for my house and if opendoor not welling to pay that much, there is no need for the visit and waste my time, they just ignored it and gave me a very poor offer. Forth, they ignored all the upgrades i did to my house and show them everything, they just ignored it all but also gave me an offer way below the market value. I will definitely not recommend opendoor to anybody”

Helpful Report

Posted 1 year ago

Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to support@opendoor.com?

Posted 1 year ago

“This company will low ball you in a heart beat then sell it to make profit…. They practically want to get the house for free with out thinking of the people they are living there. When you tell them the roof is less the 10 yes old and the HAVC is brand new they add that on to the repairs. Trying to get more money off for the house. This is a backward company and I believe the folks they are giving them a great review are the employees of the company. I talked to several neighbors in the subdivision next door that bought house said the same thing they used Open Door and they low ball them. My house was appraised for 245k 6 months ago and now they are saying it’s 170k after their cut… BS”

Helpful Report

Posted 1 year ago

Your feedback is valuable, thank you for sharing with us. Please contact us at support@opendoor.com with your name, property address, and the details of your experience so we can investigate the issue further.

Posted 1 year ago

“Opendoor is the type of home purchasing of the future. Many are uncomfortable with this new system because it's so easy that people have reservations. I've bought homes before the conventional way. But this has been a good experience. Everything done online, quick. I can go see a home and don't have to worry about appointments. The homes are open remotely. I recommend Opendoor.”

Helpful Report

Posted 1 year ago

That’s amazing to hear, Carlos! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 1 year ago

Opendoor is rated 4.4 based on 3,361 reviews