Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,349 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Opendoor provided me open chances and hope. I'm very looking forward to search variety of photos through this.”

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Posted 7 months ago

“Customer service excellent easy smooth process”

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Posted 7 months ago

“Closing sounds like it will be dreadful, but this process was simple and straightforward. Thanks Opendoor”

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Posted 8 months ago

“Beware of their deceptive practice. Their preliminary offer was very attractive but then after we opened our house to show them they told us they cannot give us an offer with a reason that can be determined ahead of our showing (nothing to do with our house). It seems that they just want to come to our house to gather information for their database. Fortunately, we were alerted and refused to do the video recording(a staff came to take pictures with our guidance instead) as we are still living there. We feel lucky when compared with the suffering of so many reviewers who were actually given the final offer by Opendoor.”

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Posted 8 months ago

Thank you for providing feedback about your experience. We would appreciate the opportunity to learn more about your specific experience if you are willing to share. Please email us at resolution@opendoor.com with additional details such as the property address and we will look into this further and get back to you with a response. Respectfully, Opendoor Team

Posted 8 months ago

“I sold my condominium apartment to Opendoor in February 2024. It was in Brandon Mill Farms, in Sandy Springs, GA (a suburb of Atlanta). Opendoor got the job done, and I was incredibly happy with them. I had a bunch of other financial commitments lined up, and I needed a fast close with no missteps. I pressed the button on the first screen of their website on Feb 8th, accepted their final offer on Feb 13th, and closed on Feb 29th. They said they could close fast, and they did. The sale price was less than the market price, but I knew that going in. But they bought the place “as is” and they will be doing the repairs, not me. What they DIDN’T do was mess with the price after I accepted their final offer or delay things. There was a video call with their employee Tim Wiel at the start of the process. I saw Tim’s name in several reviews that I read, and I can vouch for him – the positive comments are accurate. Tim was helpful, knowledgeable, and kept his promises. Next came the in-person walk-through. It was only 15 minutes long – they took a whole bunch of pictures that they reviewed. Opendoor came back with a final offer in 1 day (less than the 3 days they said it would take). I accepted the offer, and that was the sale price at closing. Their major competitor (a company whose name also starts with “O”) had earlier given me a preliminary offer at the same price that Opendoor’s final offer ended up being at. And then this competitor wanted to send a whole team to physically inspect everything for 2 hours (seriously, their email suggested that they were going to tear the place apart looking for issues). And what do you think the outcome of that would be? I already knew this other company would screw me in their final offer. After accepting Opendoor’s final offer, everything moved to the closing attorneys and title company. The closing attorneys were like a well-oiled machine. They are the ones who have to work through a pile of documentation and legal stuff to enable the sale to close. The closing attorneys assigned a team of 3 or 4 people, each one working on my file at a different time. If I emailed them, I usually got a response in under 10 minutes. For the actual closing, I asked to have the meeting at the Haynes Bridge office instead of at headquarters. They electronically transferred my file over there, and with my phone request, the Haynes Bridge folks personally verified that they had every document the day before. Closing was a quick 45-minute meeting. I asked that they release the funds from the sale ASAP, and they did! My receiving account had the wired funds 2 hours after I left their office. My mortgage company had their payoff at around the same time. It was amazing. I had selected a late checkout, 7 days later. They kept all of their promises. One dude came to my door during that time, to take pictures of the appliances. I wasn’t dressed and didn't want him to come in. He was cool and said he would come back after my late checkout. No one else bothered me or tried to enter the apartment that I was now renting. Late checkout was all done online, with me uploading pictures. After 2 days - on a weekend nonetheless - Tim Wiel emailed me and said the entire $4,000 they held back for late checkout was being released. Working with Opendoor was such a smooth process, and every commitment they made, they honored.”

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Posted 8 months ago

Richard, First and foremost, thank you for taking the time to provide such detailed feedback about your experience. It will continue to be our mission to deliver experiences like we did for you above. That mission becomes so much easier when we get feedback like this that allows us to understand what aspects of the process went well for you. Thank you so much for giving us the opportunity to deliver for you! We wish you the absolute best! Opendoor team

Posted 8 months ago

“Open door provided a simple and professional way of selling our home to Open Door. Even with the security deposit which was returned within 24 hours af sending final photos oh home on date of leaving home 3 days after closing”

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Posted 8 months ago

“I feel that this company wants to rip off consumers with the BS fees and repair costs. 1. A convenience fee of $14,300 is a none sense 2. The repair cost of $17,592 is insane, I feel like they want to remodel the house with me paying for it. 3. Closing cost- is buyers' resp, not sellers. Do not sell your home to companies like this.”

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Posted 8 months ago

“From start to finish the staff at Open door were professional and answered all my questions and concerns in a timely manner it was unbelievable stress free.”

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Posted 8 months ago

“They were patient and they explained things clearly to understand I give a 5 star rating”

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Posted 8 months ago

Thanks for spreading the word about Opendoor, Gerome, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 8 months ago

“Customer service was top tier! They were quick to answer any questions and concerns that I had. I’m telling all of my family and friends about my experience! It was easy and stress free.”

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Posted 8 months ago

That’s amazing to hear, Stephanie! Thank you for your kind words and for trusting Opendoor with such an important life decision. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 8 months ago

“I initiated contact with Opendoor in early January (around the 9th). They sent someone to confirm the square footage the next day so they could provide the quote. On Jan 17, I asked for an update on my offer. On Jan 24, I asked for another update on my offer. On Jan 25, Ashley sent me a small screen shot with very little details about my offer. I also asked that she not use my Gmail account and instead use my work email. No response. Feb 21, I get the official finalized offer. It took 6 weeks and multiple requests. I also know that MY offer was sent to OnePath realty. WHY DIDN'T YOU SEND MY OFFER TO ME? After reviewing the official offer, WHICH TOOK 6 WEEKS, they're deducting $7225 for "repair costs" but don't explain how these funds will be used. My house is immaculate and well-kept. There is nothing to repair so what is this deduction for? Opendoor is a joke. I honestly have no idea how they are in business.”

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Posted 8 months ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 8 months ago

“I have just figured out how opendoor works. I used them in the past and was pleased with them. They gave me a good offer but then I realized that they were chipping away at the offer with work that had to be done and I had to use their contractors so they just deducted that from the offer amount. It would have cost me much less if I had done the work on my own or hired other to do it, but I was in a crunch and had to go with them. I decided to use them again since I was receiving numerous advertisement in the mail from them. I figured that since my house was only five years old and had need for very little work to improve it, they gave me a fair offer so I was going to pursue it. I scheduled the video conference with them, but I then uploaded videos of my house. It was ten minutes before I was to have the video conference with them that they called me and told me they no longer buy homes in Gated Communities that don't have a guard. My guess is that when they saw the video of my house they realized they would not make all the extra money from the purchase because there was very little work that they would have to do in the house and would not make as much money. I could be wrong but that's my guess. They knew from the very beginning that I lived in a Gated Community. Be cautious when dealing with them.”

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Posted 9 months ago

Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to support@opendoor.com?

Posted 8 months ago

“Fast, courteous, friendly, good price on house.”

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Posted 9 months ago

Thanks for spreading the word about Opendoor, Shirley, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 8 months ago

“It’s not a good experience with open door. Wasting your time and get nothing. Talking more than action. Not straight forward.”

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Posted 9 months ago

Dan, thanks for taking the time to share your feedback with us. Could you please email resolution@opendoor.com with your name, property address, and experience details? We will review and get back to you.

Posted 9 months ago

“Opendoor was amazing. I can’t believe how easy the entire process was. The other companies I talked to wanted me to do all the work and they collected the fees. With Opendoor, Allison and the title company did everything. Now I am off to Nashville to be with my new grandbaby!”

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Posted 9 months ago

We are very happy to hear this, Susan! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 9 months ago

“Open door will lowball you up to 30% below market value. Dont use this service unless you are desperate to sell. We were lowballed over $100k below asking price and comps. Of course we did not sell and decided to stay in our home. If you decline their offer, they will sell your data to investors and you will we greeted by thousands (not kidding, thousands) of phone calls from investors hoping to rip you off. STAY AWAY UNLESS DESPERATE AND YOU DONT CARE ABOUT YOUR EQUITY”

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Posted 9 months ago

“They are professional but when it comes down to it they squeeze customers to maximize their profits. I went this route due to time constraints. I was offered 253k while the estimated value was 273k. They also said the home needed 19k worth of repairs. Let's not forget about the 5% fee they charge regardless. I recently saw the home listed for 300k and what looked like very minimal repairs done to the home. Opendoor carpet cleaned the carpet they said needed replacing. Corrupt organization maximizing profits at the customers expense. Would not go this route unless last resort.”

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Posted 9 months ago

Your feedback is valuable, thank you for sharing with us. Please contact us at support@opendoor.com with your name, property address, and the details of your experience so we can investigate the issue further.

Posted 9 months ago

“Easy process, great customer service”

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Posted 9 months ago

Thanks for spreading the word about Opendoor, Jen, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 9 months ago

“Opendoor truly made the selling process quick and simple. I was not interested in listing with a realtor nor having people coming and going from my home for viewings. For me, Opendoor was exactly what I needed. I was offered a fair price and I felt comfortable accepting their offer. I would recommend Opendoor when you want to avoid the hassles of listing, hiring a realtor and viewings.”

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Posted 9 months ago

We are very happy to hear this, Mill! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 9 months ago

“AAA Genuine 100% Excellent company to deal with. Great communication all the way from start to finish This team is excellent Fast Excellent offer Very professional Could not be happier Every home seller should use Open Door ⭐️⭐️⭐️⭐️⭐️”

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Posted 9 months ago

That’s amazing to hear, Wayne! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 9 months ago

Opendoor is rated 4.4 based on 3,349 reviews