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Opendoor Reviews

4.4 Rating 3,367 Reviews
86 %
of reviewers recommend Opendoor
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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
Opendoor Reps are fast and efficient. They ask you the right questions so you can provide correct info and send reminders to keep you on track. They will help you use the online platform. Opendoor will go as fast or as slow as legally possible. They are fair with their offer and their fees. It was a great experience. I will definitely use their services again.
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Posted 3 years ago
Osborne, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!
Posted 3 years ago
Awesome Experience!!!!! The convenience and fair offer would be enough alone to use OpenDoor again in the future. The entire process was painless.
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(Austin) - Posted 3 years ago
Jacqueline, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 3 years ago
Buying or selling a home has always been an unpleasant experience for me over the years. It has always taken longer than I felt it should have, people have always tried to take advantage of me with unexpected charges, delays, extra demands throughout the process, and surprises at closing that were never mentioned prior. It has always felt as though the intent was to wear me down so that I was willing to agree to just about anything so the process would finally be over. I've even had to walk out of a closing once because of charges never disclosed before. Naturally, I was a bit skeptical of a company willing to make me an offer "as is" with none of the trouble of dressing up the property for curb appeal and showing the house to one person after another. Needless to say, my guard was up. The only reason I contacted OpenDoor to begin with was because a trusted friend recommended them. I was first surprised at how high the initial offer was for our house sight unseen. My assumption was that this would be just to trap me into the process and the offer would be whittled down to something much lower before everything was complete. Then a video walkthrough was performed and a visual inspection of the outside of the house a day or so later. To my surprise, the final offer was even higher than the initial one. Still, I was concerned because there was a disclaimer that there may be "unforeseen costs". I questioned my representative just what type of costs these could be. He assured me that, so long as there were no utilities or taxes in arrears, no problems with the title, and no undisclosed liens on the property, the offer should be pretty spot on. We went to the closing, still not convinced that we were not going to be taken advantage of after the trouble and expense of vacating the house, and to our delight, the only deduction from the final offer was a prorated amount for the property tax that would be due later in the year (our county collects property tax a year in arrears), something we fully expected and had been told about. Everything went exactly as they said it would, and when they said it would. The entire process took less than a month (and could have been as little as two weeks, but we wanted more time to vacate.) The cash for our house was wired to our bank account the following day. We couldn't be happier with OpenDoor and the people who represent them. If you are planning to sell your home, contact OpenDoor. Try someone else first if you like, but do NOT commit to anything without giving OpenDoor an opportunity. Maybe we would have received a little more for our house if we had spruced it up, put it on the market and endured the same trials we always have. Or maybe not. What I am certain of, if we HAD taken the traditional route, we would have earned every penny of it several times over. This sale was the most stress-free and simple real estate transaction we have ever experienced.
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Posted 3 years ago
Thank you very much for sharing your story, Jack and Renee! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 3 years ago
BEST EXPERIENCE IN 30 YEARS AND 17 MOVES, NO ISSUES, PROBLEMS, BEST OFFER PRICE, NO MUSS, NO FUSS, NO PROBLEMS, FAST AND EASY
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(Atlanta) - Posted 3 years ago
We are very happy to hear this, Bob! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
This was the easiest and fastest approach in selling my house! I am thankful for the easy experience!
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(San_antonio) - Posted 3 years ago
Thanks for spreading the word about Opendoor, Brenda and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!
Posted 3 years ago
I ran across their name when browsing another real estate website. Looked them up, gave them my address for a free quote. Their quote came almost immediately and it looked OK. I established a dashboard with Opendoor for the sale. The buying process was laid out clearly, and a contract was included for my review and signature. I took about a week to investigate Opendoor. Before the due date for my acceptance, I received an updated and better offer from them, which I accepted. The entire process went just like Opendoor said it would, and took less than 5 weeks to closing. I chose the closing date. I never had any hassle from looky-lou visitors, no sign out front, no showings. My only contact with Opendoor was my Experience Partner, Paul Buonarobo, via phone, email, or text. He helped ease my doubts and was very easy to work with. Anyone thinking about selling their home should give them a look.
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(Reno_nv) - Posted 3 years ago
We love hearing stories like yours, Robert! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 3 years ago
My experience with Opendoor was great! They made the process so easy and was very flexible and understanding. The customer service was the best part of my experience.
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(Phoenix) - Posted 3 years ago
Nikia, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 3 years ago
Very, very pleased with Open Door. Process was easy. Not quite as happy with process with lawyers office. Their system little ruff if you are not in local area.
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(Raleigh) - Posted 3 years ago
Hi Stanley, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 3 years ago
Our experience with Opendoor was incredible, we couldn't be happier!!! Upon first contact, the offer amount seemed significantly over market value. We assumed that once the exterior inspection was complete, they would need to do an interior inspection and would begin negotiating to a much lower offer. We were wrong, they completed the exterior inspection and came back at a VERY reasonable counter. We kept thinking it was too good to be true right up until closing (which was on a Friday). Opendoor did not have a representative at closing and had not signed off on the closing docs, which made us even more skeptical. We signed the closing docs and returned home (Opendoor allowed us to rent the house back from them at an INSANELY reasonable amount while we made our move. The online dashboard did reference that Opendoor would be signing docs the next day. The Online Dashboard was an amazing tool during the process. By Monday morning, the docs were signed and the proceeds were wired into our account. We appreciate Opendoor so much, we not only needed a quick sale but also have an aggressive dog that would make showings brutal. HIGHLY RECOMMEND!!
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(Atlanta) - Posted 3 years ago
That’s amazing to hear, Tracy! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.
Posted 3 years ago
This was the easiest real estate experience we have ever had! Open door was very straightforward, very respectful of our time, and very respectful of the value of our property. Everyone was very upfront throughout the whole process. There was no hidden fees, no hidden language, very direct and very open book company. We knew what to expect at every step of the process. We were explained what can make the price of our house go up or down, what could delay closing, what to expect throughout the entire process. We are very thankful to open door for making this entire transaction a pleasant success.
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(Orlando) - Posted 3 years ago
We love hearing stories like yours, Brad! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 3 years ago
Best experience ever. So easy and would refer everyone to use Opendoor
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(Houston) - Posted 3 years ago
Thank you for supporting what we do, Kevin and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!
Posted 3 years ago
First offer was fair. After inspection exterior and interior (guy showed up without warning) the house they low balled me on the final offer for no good reason or explanation. Kind of scammy to low ball 10% less than your last offer and ask folks to spend good time while giving you serious consideration. The first offer was the right price actually so I give kudos to their AI but the second one really left a bad taste - uncalled for and not even close to market value. Waste of time (for me at least) ...I will not use open door again.
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Posted 3 years ago
We are deeply sorry that you feel this way, Ron! We are struggling to always offer the most attractive deal, but unfortunately, the negotiation sometimes doesn’t reach a common ground and we apologize that this was your case. Please contact us at resolution@opendoor.com, so we can investigate the issue further. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.
Posted 3 years ago
We had a great experience with open door. Fair price and easy to work with.
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(Dallas) - Posted 3 years ago
William, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at contact@opendoor.com. It is our honor to help you!
Posted 3 years ago
Was a very smooth selling process. Communication was exceptional! We would recommend Opendoor to everyone we meet that wants to sell their house.
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(Orlando) - Posted 3 years ago
Catherine, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to contact@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 3 years ago
The process was so quick, fair and professional. My experience from the time I had my initial offer until closure was only 17 days.
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(Atlanta) - Posted 3 years ago
Kenneth, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at contact@opendoor.com. It is our honor to help you!
Posted 3 years ago
Opendoor was fast, easy, and convenient. They alerted me of next steps along the way. They were attentive to my calls and addressed all my questions. I would absolutely recommend Opendoor. It was a great experience from start to finish.
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(Charlotte) - Posted 3 years ago
Elizabeth, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to contact@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 3 years ago
Very easy, flexible, and received a great offer
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Posted 3 years ago
We are very happy to hear this, Kristina! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at contact@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
The entire process was absolutely amazing. Brittni and Sonia are the ultimate professionals. Thanks for great experience.
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(Prescott_az) - Posted 3 years ago
We thank you for supporting what we do, John, and we are happy to hear that you've had a great experience with us. We would be honored if you would like to share your story, in more detail, by sending an email to contact@opendoor.com. Have a wonderful day!
Posted 3 years ago
Had a great stress free experience from start to finish with Opendoor. No people walked through my home & no haggling over selling price. Signed our contract on 7/4/21 & closed on 8/10/21. Caitlin & staff were so friendly, very helpful & very quick to respond to answer any questions I had. I would highly recommend Opendoor to anyone interested in selling their home.
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(Austin) - Posted 3 years ago
We love hearing stories like yours, Loreen! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 3 years ago
The process of selling my home to Opendoor was so easy. They took care of everything for me. All I had to do was upload photos. I had some issues with my title, but they handled everything for me. My consultant was simply amazing. He was there to provide support every step of the way.
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Posted 3 years ago
Thank you very much for sharing your story, Christine! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 3 years ago
Opendoor is rated 4.4 based on 3,367 reviews