Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,366 Reviews

86 %

of reviewers recommend Opendoor

Company Reviews

Metrics

Info

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

Visit Website

Email:

community@opendoor.com

Write Your review

Tell us how Opendoor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was nervous to make this decision to sell my house to Open-door, but once the experience representative told me how the process worked and I reviewed a couple of YouTube videos of their past customer, I said yes, the experience was similar to traditional, but it took the anxiety out of the process. If you don't want people going in and out of your house, or wonder which contract to pick and hope it goes through with out any issues, this is the way to go. This is a Legit company. I would do business with them again.”

Helpful Report

(Greensboro_nc) - Posted 2 years ago

Vonzella, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“Going thru divorce and they made so easy. Thank you!”

Helpful Report

Posted 2 years ago

Thank you for supporting what we do, John, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Jess Smith was great. The process was clear. Negotiations were reasonable and flexibility was undeniably fantastic. There was a hiccup with a contracting escrow and title firm, which Opendoor definitely needs to iron out. However, regardless, Opendoor remains a much preferred option to “agents,” “staging,” and “showing.” Thank you!”

Helpful Report

Posted 2 years ago

Olga, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“drove 3 hours and it’s my girlfriend to view a house we had scheduled an appointment for in the app. when we arrive we can’t get in, call for help, and they said for this house they “can’t open the door”. what a company name lol”

Helpful Report

Posted 2 years ago

Thank you for reaching out, your feedback is a gift, and we would love to learn more. Please contact us at resolution@opendoor.com with your name, property address, and your experience details so we may look into it further.

Posted 2 years ago

“They bought the home next door to me and have allowed the grass to get 20” tall and weeks to flourish. It’s an eyesore. I called to complain but 6 days later no action. I’ve now turned it over to the code enforcement division of Chesterfield, MO”

Helpful Report

Posted 2 years ago

John, thanks for taking the time to share your feedback with us. Could you please email resolution@opendoor.com with your name, property address, and experience details? We will review it and get back to you.

Posted 2 years ago

“I would definitely recommend Opendoor . It was easy,fast and stress free!. Thank you to all the Opendoor team”

Helpful Report

(Nashville) - Posted 2 years ago

We are very happy to hear this, Linda! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“Opendoor was hassle free. If you have ever sold a home where you spent a lot of time scheduling people to see your home, either with inspection or buyers you know it is a pain and time consuming. If you have a pet it can worse worrying what to do with them while people are in your home. With opendoor we had none of that. We did a video walk thru of our home and sent it in. It was that easy. No inspection, no people to schedule, no hassle.”

Helpful Report

Posted 2 years ago

Hi Todd, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 2 years ago

“Opendoor is a really easier company to work with and provides you with a generous offer on your home. I have worked with them on selling as well as purchasing and both sides have been amazing. Very responsive answers all questions and works with you if something comes up. I definitely would recommend it.”

Helpful Report

(Austin) - Posted 2 years ago

We are very happy to hear this, Connie! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“I am SO glad I used Opendoor. It was a lifesaver for us. Everything went super smoothly from start to finish. I had the pleasure of working with Stacey in AZ to sell my condo in CA. The walkthrough was simple, and Stacey responded quickly to my texts and emails when I had questions about the process. Once we decided to move forward, everything was so simple. The user portal that Opendoor has on their website was so easy to use and answered many questions I had. You literally just follow the steps and answer questions about your home and fill out disclosures on the website! Their escrow company contacted me right away regarding the property and getting a notary out to me to sign paperwork. That’s the only person I saw in the whole process. Their escrow company was also really good with communication. My husband and I have a baby, and were dreading the whole sale process of a traditional home sale, which led us to Opendoor. No open houses, no inspections, no extra repairs, no realtors, and we chose our close date! Did I mention no open houses… :) No prospective buyers wanting to come look at the property in 30 minutes and I somehow have to clean and get the baby ready to be out the door when someone wants to see the place? Not possible. So much respect for people who do.. but Opendoor made this a breeze. We may (or may not!) have gotten more money going the traditional home sale route, but for us, this relieved so much stress. It was worth every possible penny more we may have gotten (and again, after inspections and repairs, you never know!) We also had several setbacks with the house that we bought, including the sellers needing to do a rentback, and vendors having to push back repairs on the new place. I was able to push back the escrow close several times. I probably never would have been able to do that with a traditional home sale, or we would have had to temporarily move into a hotel.. just thinking of that makes me nervous! All in all, I have to say that Opendoor took so much stress away from us and for that, we are so grateful. Thank you Opendoor team!”

Helpful Report

Posted 2 years ago

That’s amazing to hear, Alyssa! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 2 years ago

“I am really impressed with how convenient Opendoor has made the selling AND buying process. They bought my home and helped me secure a new house simultaneously. Even with the extended close period we required, Opendoor has been extremely flexible and accommodating for our needs, allowing us to sell and buy quickly without any setbacks. Opendoor home loans also gave me the best rate! So they literally are handling every part of the process, I love it! I am an Opendoor customer for LIFE, I'm never going back to the conventional way.”

Helpful Report

Posted 2 years ago

We love hearing stories like yours, Ryan! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!

Posted 2 years ago

“Less stress, ease of sell, no showings, step-by-step guidance, setting my own closing date.”

Helpful Report

(Orlando) - Posted 2 years ago

Janice, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“Very easy process. No surprise charges or last minute delays.”

Helpful Report

(Atlanta) - Posted 2 years ago

Thank you for supporting what we do, Janice, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Offered more than anyone else. You gave us plenty of time to pack up and move out. Our liaison was so helpful and friendly and the whole process went so easy.”

Helpful Report

Posted 2 years ago

Craig, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“The entire process was smooth. We received a good offer - in line with the market - and we had no issues. Communication was timely and accurate.”

Helpful Report

(Phoenix) - Posted 2 years ago

Thanks for spreading the word about Opendoor, Maurizio, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“OpenDoor made the sale of our hose hassle-free. Originally we were selling our house "By Owner" and more than a dozen real estate agents told us that they could get us a better price. After looking into their numbers we realized that the better price would mainly cover their commission leaving us at the same asking price we had. Going with OpenDoor gave us the same price target offered by these agents; paying %5 commission; with less stress; and with a faster closing since it was a cash offer. In the end we ended up making more than what we were asking.”

Helpful Report

(Oklahoma_city_ok) - Posted 2 years ago

We love hearing stories like yours, Edwin! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!

Posted 2 years ago

“Everything was so easy. From taking pictures and videos to getting a great offer for our house. The closing process was fast and hassle free.”

Helpful Report

Posted 2 years ago

We are very happy to hear this, Rachel! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“My team was so courteous, answered my questions and the sale took almost no time at all! I highly recommend Open door!”

Helpful Report

Posted 2 years ago

Susan, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“Opendoor made us a decent offer but we didn’t take it because we got one for about 12000 more. A couple weeks later Opendoor made another offer for 84000 more than their first offer. I couldn’t believe it. We had to pay about 8000 to get out of the contract we signed but it was worth it. Opendoor process was easy and convenient. Thanks Opendoor”

Helpful Report

Posted 2 years ago

Thank you for supporting what we do, Pete, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“They were very accommodating, though we felt we were under appraised as the home next to us was bought for $15,000 more. We had the bigger lot, a diving pool versus a small pool. They had and still have major stucco problems as they weren't repaired and the home has now been bought. Our home had no structural issues. Our downstairs was recently tiled as theirs was. We had just replaced the AC and water heater. We were told to leave the washer, dryer, and Frig; all of which were removed by the people cleaning the house. They charged us almost $10,000 for repairs and the only things done were that they repainted the house white on the inside, closed up the doggie door and did a deep clean. Those things were reported by our neighbors who were watching. I felt that they should have returned the money not spent on repairs. The most amazing thing was the company that handled the transaction.”

Helpful Report

(Phoenix) - Posted 2 years ago

That’s amazing to hear, Robert! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 2 years ago

“Do NOT use Opendoor to sell your house or Frontier for electricity. The initial process was easy, but once the house was sold, and we moved, there was an issue with electricity. They asked us to wait three days to change it over. They never switched it over. We called and had the electricity taken out of our name, but the electric company also messed up and never shut it off!!! Apparently those useless recordings they make you do mean nothing. So, we were forced to shut it off a second time and pay for the electricity Opendoor used to renovate. No it wasn’t a ton of money, but we let Opendoor know, and they ignored us!! I just asked for reimbursement or proof they switched it over to present to the electric company. Crickets! Buyer (or really seller) BEWARE!”

Helpful Report

Posted 2 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 2 years ago

Opendoor is rated 4.4 based on 3,366 reviews