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Opendoor Reviews

4.4 Rating 3,367 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
I really enjoyed working with Opendoor. They made a fair offer for a home that needed work before it was saleable. They were very flexible with the closing date, which I had to delay due to not being about to move out as soon as expected. I was concerned because there are a lot of people who offer to buy "as is" but Opendoor did everything exactly as they said, no surprises. I had multiple people tell me that they would come back later with a lower offer, but that never happened. They made an offer, stuck to that offer, and the closing process was a simple as it could be. I couldn't be happier.
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(Dallas) - Posted 3 years ago
We love hearing stories like yours, Roger! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 3 years ago
Had a amazing experience using open door to sell our house! From start to finish was smooth and effort less on our part! I would recommend everyone that is looking to sell or buy to use open door! Anthony was great! Thank you!
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(Orlando) - Posted 3 years ago
Nancy, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 3 years ago
Great selling experience and highly recommend!!
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(Charlotte) - Posted 3 years ago
Hi Melissa, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 3 years ago
Much easier than I expected
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(Raleigh) - Posted 3 years ago
Thank you for supporting what we do, Jerry, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!
Posted 3 years ago
I was caught off guard at how quick the process could & did work. Open door was very good at guiding us through the process.
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(Atlanta) - Posted 3 years ago
We are very happy to hear this, Alex! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
They offered the highest price and were very easy to deal with. Everything was done virtually even our closing. This was the fifth home we sold and was by far the easiest.
Opendoor 5 star review on 25th August 2021
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(Dallas) - Posted 3 years ago
Rob, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!
Posted 3 years ago
Easy, no complications, SO much simpler than the traditional model of home selling!
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(Houston) - Posted 3 years ago
Thank you for supporting what we do, Charles, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!
Posted 3 years ago
Smooth, easy, Hassel free. Eliminated showings. With 3 dogs and a cat clearning out for showings would have been almost impossible.
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(Denver) - Posted 3 years ago
We are very happy to hear this, Michael! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
They are great nice and very helpful from the beginning to the end and I recommend open door for everyone
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Posted 3 years ago
Thank you for supporting what we do, Mehriah, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!
Posted 3 years ago
From the start of the process of selling my house at Jacksonville, Fl, Opendoor representative has been proactive and always on top of everything ensuring smooth process and completion of the closing. He's also very accommodating and flexible making the whole process a success.
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(Jacksonville) - Posted 3 years ago
William, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 3 years ago
Open door was very easy to work With and gave us a fair price. The only draw back was that they forgot to add the taxes we would have to pay, so at closing, we received $2200.00 less than we had expected
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Posted 3 years ago
Thanks for letting us know! We would really like to continue to improve our services and we kindly ask you to send us an email with your name, address, and story to resolution@opendoor.com, so we can investigate this issue further.
Posted 3 years ago
Everything was seamless from the beginning to the end. They beat my imagination in their response with generous offer. The whole processing took less than a month! Just virtual inspection of the house. Our rep Brook Lyons was on top of her game, very exceptional and professional. She coordinated well with the title company; promptly attended to all issues that came up. I was even given more than a week stay free of charge! That's incredible, no other e-buyer could match them. Notary was sent to meet us at a convenient location to sign the closing documents. Funds were promptly deposited. It was hassles free from the beginning to the end. My only suggestion to anyone that does business with them, is to have a copy of your survey handy. Will recommend them again and again! Thanks, Brooks and to all your team, kudos!
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Posted 3 years ago
Thank you very much for sharing your story, Steve! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 3 years ago
Smooth transition. No hassles. Easy to talk to Representatives.
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(Dallas) - Posted 3 years ago
Hi Ralph, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 3 years ago
The process Opendoor puts home sellers through is designed to put the seller at a disadvantage or force them through unfavorable circumstances. Our first point of contact person gave false information on how the process would go (rather than just saying "I don't know; I'll follow up" so we had surprises when signing paperwork (for which we were given a deadline to sign and couldn't get legal clarification in time). The offer given was okay given market conditions, but they only use their inspector and then waited until 24 hours before closing (a week and a half after inspection) to present their offer with reduced repair costs, etc after inspection. The home seller is intentionally given no time to react, the people at offer pad are hard to get in touch with (thus giving even less time to figure out things) and the closing attorneys were calling me (not the buyer responsible for the inspection reports, other paperwork) because offer pad hadn't provided things they needed to and no one could get in touch with them. The people who work there are unapologetic and uninformed. You can tell something is going on internally there. They do not care about customers. The reason we went with offerpad was to avoid the rigamarole of home selling, but they dredged us through all of it. If I could do it again, I would try a different service or just use a realtor.
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Posted 3 years ago
We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address and the details of your situation, so we can look into this further.
Posted 3 years ago
Very easy process. We sold our home for a little more than what we thought we could get on the open market. No showings, pick your closing date. So much better than going through a typical real estate transaction with realtors.
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Posted 3 years ago
This is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 3 years ago
I hope no one lives next to a property for sale by Opendoor. They don't cut the grass as needed nor do they maintain the exterior like other real estate companies. They are not responsive to neighbor request to speak with someone directly about property issues. They are not good neighbors while they are selling the property!
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Posted 3 years ago
Francis, thanks for taking the time to share your feedback with us. Could you please email contact@opendoor.com with the property address? We strive to be good neighbors and would like to look into this further.
Posted 3 years ago
Wow! Great service from my experience partner and the title company team was lights out! We closed in less than 2 weeks!
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(Salt_lake_city) - Posted 3 years ago
We are very happy to hear this, Michael! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
It was a painless experience. I will definitely use them again.
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(Houston) - Posted 3 years ago
Thanks for spreading the word about Opendoor, Colley, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!
Posted 3 years ago
I can’t believe how simple this process was! It started with a visit to the Opendoor website to check our home’s value, and after a brief video walk-through we had an offer that well surpassed our expectations. The offer paperwork was emailed to us immediately and the completion process was made very clear by simple step-by-step instructions. It was great to take our time to pack things up and choose our own closing date. On the last day, it was as simple as snapping a few photos and putting keys in the provided lock box. We would highly recommend this process to anyone considering selling their home.
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Posted 3 years ago
Thank you very much for sharing your story, Sheri! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 3 years ago
Very fast and painless/easy process. They gave me a very fair offer and made the process so easy. I would recommend Open Door to everyone!
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(Charlotte) - Posted 3 years ago
Brandon, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!
Posted 3 years ago
Opendoor is rated 4.4 based on 3,367 reviews