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Opendoor Reviews

4.4 Rating 3,352 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
No surprises! Everything worked as described. My representative always answered all my questions
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(Tampa) - Posted 3 years ago
You can trust Open Door. We just sold our home to them and everything went exactly as they said it would. No hidden fees, no surprises. We got an extremely good, fair market value offer and paid only a very small amount in repair fees (0.3 percent). We had many people try to tell us we would end up paying more or we couldn’t trust the contract or we wouldn’t get good service but absolutely none of that was true. I’m so happy I went with my gut and trusted this company. Johnny was our representative and he was always easy to reach and really helpful. Happy, happy, happy.
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Posted 3 years ago
Opendoor was very professional, precise, and worked my closing in a timely manner with bo problems whatsoever. Thank you Opendoor.
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(Orlando) - Posted 3 years ago
What an incredibly smooth process - when selling a home can be anything but. My agent (Kayla) was remarkable. Friendly and personable and responsive. If she didn't know an answer, she'd ask for one until I was satisfied. Just an awesome experience - even with our last minute snafus causing us to use both the late checkout AND the extended checkout.
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Posted 3 years ago
The agent Pete Bauch made efforts to assist us on the property purchased. Unfortunately, There are many factors , it does not go to a closing.
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Posted 3 years ago
Caitlin my open door rep made the entire process very easy and was always available to answer any questions. I would recommend open door to anyone selling their home. It’s easy, quick and you pick your close date. I don’t know why anyone would go through the traditional way of selling. And on top of all that they offered a market value.
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(Minneapolis) - Posted 3 years ago
Our Opendoor agent to the title company .... Everyone was pleasant, patient, knowledgeable and kind! Selling a home is stressful and you guys made it a BREEZE!
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Posted 3 years ago
This was my first time to sale a house and I had the best experience with Opendoor and the whole entire team. Daniel and Cheryl were amazing g and made sure I knew what was going on in every step. The entire process was streamlined and I'd definitely recommend them.
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(Dallas) - Posted 3 years ago
Talk about making a very stressful time much less stressful -- Opendoor, and our partner Lori, made the selling experience ridiculously easy. We were building a new home and never were quite sure when it would be done, but by working with Opendoor and their flexibility, it was something we didn't have to stress about at all. Everything happened as promised when promised. Great job.
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(Dallas) - Posted 3 years ago
That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Glenn.
Posted 3 years ago
very organized pathway.
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(Nashville) - Posted 3 years ago
I don't usually endorse any company but Open Door was wonderful. I couldn't believe how easy they made the sale of my home and I was extremely pleased with the price I got for my house. It was far more than I expected. Logan my experience coordinator was friendly and knowledgeable and made me feel very comfortable at all times. I would recommend them to anyone selling their home.
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Posted 3 years ago
The Opendoor team were heaven sent!! The process from start to finish was under 20 days!!! The app , texts and emails made it easy for me to communicate while traveling state to state!! The fillable forms and electronic signature, yaaaazzzz! I swung into a UPS for a print, sign and email. I have encouraged two others to start the process and so far so good!!! I scored and off to start my new journey!! Chelsea, Kenneth and Midtown Law, I am forever grateful 🙏
Opendoor 5 star review on 11th April 2021
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(Raleigh) - Posted 3 years ago
Thanks for the love, Tanya! We will be sure to share your kind words with the team.
Posted 3 years ago
Honestly Covid-19 has completely changed the housing industry. You would think that it would complicate the selling process however Opendoor has adapted and offers flexibility and are ridiculously accommodating " Like ridiculously." I know I am difficult to deal with " not proud it" just " accepting of it. " I worked with John. He was so customer service oriented and easy to speak with it, and more importantly extremely responsive. I will be in the market looking for a home and I will be turning to open-door since the experience has spoiled me and have set a bar of expectations that is difficult for many to meet. I think with this new program, the market will change and I encourage real estate professionals ( to which I am one) to change the way we do things in order to effectively compete and or keep up.
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Posted 3 years ago
I was skeptical using Open Door (or Zillow) to sell a duplex I owned in Tucson (I live out of state) because I had read some bad reviews. Nevertheless, about six months before my tenant was going to move out I got initial offers from Open Door and Zillow just to see what the market might bear at the time. Not only was Open Door's offer better, but Daniel Nelson, the Open Door rep, was really nice and helpful via email and phone, unlike anyone from Zillow. Because I wouldn't be ready to sell for six months, and Open Door prefers a shorter closing time, Daniel and I agreed we would touch bases in about five months. In the interim, Open Door kept advising me that my initial offer had increased in price (it is a hot market). Once my tenant had vacated, Daniel arranged for Open Door to do an inspection so I could get a final offer with repair costs factored in. All I had to do was leave a key in a lock box and they took care of everything. The final offer was quite good, but I had a broker assess the house as well and tell me what she thought I could get. Although her number was a little bit better, it didn't take into consideration some of the repair costs that Open Door had identified. I went through the repair items carefully and determined that it wasn't worth the risk of going through a longer, more protracted closing through a broker with the risk that an inspection would uncover even more necessary (or buyer desired) repairs. Although I might have squeezed out a few thousand dollars more going with a broker, it wasn't worth the hassle or the risk. Plus, I really needed the cash quickly and Open Door was willing to do a 14 day close. Once I accepted the offer, the escrow and closing was a breeze. The escrow company was awesome and I had complete confidence in the closing officer. Notarizing the documents was a breeze ONLINE and I really was astounded at how easy it was.
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(Tucson) - Posted 3 years ago
So glad to hear this Deborah. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!
Posted 3 years ago
Nothing but an AMAZING experience with Open Door. Albert for AZ did a PHENOMENAL job staying on top of things and making sure my experience was an easy and pleasant one. Like most I was hesitant using a Ebuyer but I promise you they are 100% legit. Got my money within a few days (due to Easter weekend) straight to my bank account. Entire process was just as it states on their site. Apply for virtual walkthrough get offer sign a few paper (all online and a notary to your home for the last part) set close date clean out the house take pictures and get paid. Absolutely loved it and got a lot more then I would of dealing with a realtor. Thank you Open Door and the amazing Title company as well.
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Posted 3 years ago
Excellent experience.
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(Houston) - Posted 3 years ago
We have done a lot of buying and selling of homes over the year since we can't sit still. Of all the experiences we have had, Opendoor made it the easiest. If I ever sell again, I wouldn't even consider using traditional agents or methods again - Opendoor was easy, fast, and extremely convenient to work with.
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(Portland) - Posted 3 years ago
great experience! Amanda and her team always had my back. they met my needs above and beyond throughout the process which had some bumps in the road due to my wife's illness. if anyone needs to sell your home, i recommend Opendoor enthusiastically. thank you Amanda et al. Michael Small
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(Phoenix) - Posted 3 years ago
Terrible experience with open door!!! I wish I could do zero star! My husband and I were offered 415k+ initially for our house in Georgia, it dropped to 355k -2k for repair for the final offer after we when through all inspections. Our 7 year old house is in very good move in ready condition, and we provided builder documents which has even higher square footage than we initially submitted, but didn't change anything on the final offer. I wonder how opendoor is running business like this, and how they are keeping their promises! Very angry.
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Posted 3 years ago
We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.
Posted 3 years ago
I chose Open Door because I was working from home, my daughters were going to school virtually and we had multiple animals so I didn't want to show my home and be disrupted in our schedules. I was also recently divorced and I was having issues with keeping the home in tip top shape. Open Door was a life saver! No showings...a few virtual tours, phone calls, emails and the deal was done! I was happy with the price and the process. No complaints!
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(San_antonio) - Posted 3 years ago
Opendoor is rated 4.4 based on 3,352 reviews