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Opendoor Reviews

4.4 Rating 3,349 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
The experience so far has been great. My realtor is very knowledgeable and welcoming. Unfortunately, the house we wrote a offer for had a few issues which made us withdraw from it. But, I am confident my realtor will find me another home soon. I enjoy the convenience of open door and always having somebody available to assist me. I would recommend it to my family and friends.
Helpful Report
Posted 2 years ago
This is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
From start to finish it was very professionally handled. The Opendoor team member was always very responsive and helpful. The final offer was made through the zoom video showing and it was at fair market value. We did not have to go through Open House showings and then worry about the buyer backing out due to any contingencies. All costs and procedures were defined upfront. No hidden costs or surprises at the end. We could also cancel without penalty if we had a change of mind or circumstances. The Dashboard allowed us to set our closing date and our checkout date, allowing us to hunt for our new home and then finally move out at our pace. It was all very convenient including the closing which went smoothly and we got our funds on the same day. Thank you for such a flawless experience.
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(Riverside) - Posted 2 years ago
Thank you very much for sharing your story, Munir! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 2 years ago
Very easy process!! Sydney our contact was amazing. I would definitely use open door again. The process was so smooth and easy it almost feels to good to be true. Highly recommend
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Posted 2 years ago
Tearsa, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 2 years ago
They did what they said they would do, and the video walk-through and check-out procedure were very convenient. The offer we got was fair, but all sellers need to read through the fine print and ask questions where they have them.
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(Charlotte) - Posted 2 years ago
Thank you for supporting what we do and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 2 years ago
These guys are crooks! First, they give you an "estimated offer" which sounds pretty fair based on the market evaluations from all the real estate websites. They tell you that the quote is the estimated net that you would profit. Then, after they lure you in and have you take photos, they give you another offer that is so much less that your head would spin. Then, they tell you the original quote was not the net but rather the gross. They say that they will beat other companies providing the same service, but when you provide them with that quote they refuse to match it or even come remotely close. Unreal. Save yourself the headache and just go with a real estate agent.
Helpful Report
Posted 2 years ago
We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?
Posted 2 years ago
Opendoor was a pleasure to work with. They did everything they said they would and they did it on time. They made the whole process easy. I would recommend them to anyone selling their home.
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(Phoenix) - Posted 2 years ago
Thanks for spreading the word about Opendoor, Lonny, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 2 years ago
After 27 years of being in my home, I decided to sell and move. The biggest thing for me is that I have an elderly mother and it would not be easy to get her in and out of the house going the conventional route of selling my home. I searched for an option that I could do digitally and virtually and that is how I found Opendoor. Opendoor made the whole process very easy from start to finish. All of my questions were answered quickly and efficiently. I did not feel any pressure to sign the contracts. I was guided every step of the way, including what the fees and costs would be at closing. I was given a very competitive offer for my home and that sealed the deal for me. When I sell my next home, I will choose Opendoor again.
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Posted 2 years ago
Thank you very much for sharing your story, McNeil! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 2 years ago
I heard about open door through a friend of mine. I am going to be honest I was a little skeptical at first. When we were in the process of buying our new home we needed to sell our existing home as soon as possible. We contacted open door and from start to finish it was super simple. Also I am no longer skeptical, I am amazed with open door and I would recommend this to everyone.
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(Knoxville_tn) - Posted 2 years ago
We are very happy to hear this, Tana! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
While the process went without a hitch the closing forward did not. Still have not received wire transfer.
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(Tucson) - Posted 2 years ago
We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?
Posted 2 years ago
Asked for an initial offering on my home. Started about a year ago. They kept updating it about once every 2 months. Offer kept going up. I then set up an interview to do over the phone. Walkthru of my home. Final offer came in higher than last blind offer, and about 15k higher than I thought it would be. No hassle. No showings. No real estate person hounding you. No pressure. Nice and easy. Tara was great. The process was smooth. It took me longer to drive to the lawyers office as it did to sign docs at closing. Even that part was easy. I give Ooen Door a 10 out of 5 stars. The only issue I have is that I've heard companies like OD want to buy up properties and then them all into rentals. I don't like that. Otherwise, I thank them a lot, and definitely recommend them. Tell them Jason sent you.
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(Charlotte) - Posted 2 years ago
Thank you very much for sharing your story, Matthew! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 2 years ago
Everyone I worked with was very helpful and always pleasant!
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(Charlotte) - Posted 2 years ago
Thanks for spreading the word about Opendoor, David, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 2 years ago
Very easy process. Great experience
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(Orlando) - Posted 2 years ago
Daniel, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
Very helpful group of people, very professionals and knowledgeable. They really made my experience stress free.
Helpful Report
Posted 2 years ago
Thanks for spreading the word about Opendoor, Erick, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 2 years ago
The recent experience I had in selling my home with Opendoor was phenomenal. The customer service we received from staff was amazing. They were very prompted to our questions and always kept lines of communications opened.
Helpful Report
Posted 2 years ago
We are very happy to hear this, Shaun! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
It was an amazing experience! Very fast, extremely friendly! Fast response and offer! It was the easiest and fastest sell and closing I’ve ever experienced! I recommend using them!!
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(Charlotte) - Posted 2 years ago
Rebecca, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 2 years ago
Service and professionalism
Helpful Report
Posted 2 years ago
Thank you for supporting what we do, Chaten, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 2 years ago
Open door made the process of buying and selling my home easy. With in one week I sold and purchased my home. Helped me with financing and made my dream of a new home possible
Helpful Report
Posted 2 years ago
Thanks for spreading the word about Opendoor, Katrina, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 2 years ago
We hit a tight schedule and needed to sell fast. The whole process took less than a month to do and it was really simple. At times it was scary simple to where we thought we needed to be doing something but never did (other than the To-Do items). We ended up getting a higher final offer than the initial offer. There was nice communication between their team and us. Would recommend to anyone!
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(San_antonio) - Posted 2 years ago
Jacob, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
The process from start to end was so fast and easy. No showings except the little walk through with the Opendoor video chat. Got an offer a couple days later , picked the closing date and moved out. Absolutely so easy. Received my proceeds within an hour or 2 and noticed the mortgage showed a zero balance the next day!!! Would definitely use again if the opportunity arises. Thank you Opendoor!!
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Posted 2 years ago
Michael, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
The process of selling my mom's house was unbelievably smooth and the offer was very fair. I honestly thought that an offer from Opendoor would be similar to that of other local cash-buyers in our area. I was wrong. The offer was right at market value and actually a decent amount more than what she was expecting. The final offer came back even higher than the initial estimate and we couldn't help but think there was some "catch". There wasn't. At all. We did a virtual walkthrough which took about 15 minutes. The next day someone came to the property and looked at the exterior only. We didn't even know they were there that is how efficient they were. The final offer was sent the next by our amazing Experience Partner, Chloe. A breakdown of the offer gave the proposed sale price minus the Opendoor service fee of 5%, closing costs of .3% (I think this number varies for everyone), and repair costs of a little over $13k. This was all very fair. The house did need some repairs/items replaced (AC unit, paint, probably some other cosmetic things too). Knowing that we didn't have to worry about making these repairs was honestly so great. My mom and I both liked having this built into the sale. She chose a closing date about 60 days out from the date she accepted the offer. By the time closing neared, she had been assigned a new Experience Partner, Paul, who was also really awesome. This did not affect the sale in any way and the rest of the process continued to be smooth. The week of closing was a very busy one for my siblings and I as we were all travelling to mom's house to pack everything up. The day before closing she had all her belongings out, I snapped the requested photos and uploaded them to the website. Within 30 minutes Opendoor had already accepted the photos and final checkout list. The next morning someone from the title company came to my mom's new apartment to sign the documents and WITHIN HOURS she had the funds deposited into her bank account. This was after her mortgage was paid. Opendoor seriously was able to transfer the money from them to the mortgage holder and then to my mom on the very same day. That is so amazing to me. Every step of this process has been easy and very great. I will recommend Opendoor to ANYONE wishing to sell for as long as they are offering to buy homes. You have a promoter for life with me! THANK YOU SO MUCH!
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Posted 2 years ago
Thank you very much for sharing your story, Andrew! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 2 years ago
Opendoor is rated 4.4 based on 3,349 reviews