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Opendoor Reviews

4.4 Rating 3,349 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
Very smooth selling of our home… would do it all over again. Thank you for easy the stress of selling our home.
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Posted 1 year ago
Thanks for spreading the word about Opendoor, Pam, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 1 year ago
A property owned by Opendoor next door to me is currently being occupied by squatters and repeated requests to the company have yielded no results in rectifying this situation. As an elderly widow living alone, I am afraid to leave my house in the evening since I don't know the intentions of these unauthorized "neighbors."
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Posted 1 year ago
Thank you for this candid feedback Karen, we appreciate it. If you could reach out to us at resolution@opendoor.com with your name, property address, and additional details, our team will look into this and get back to you as soon as we can. Thank you!
Posted 1 year ago
The staff was incredibly professional and very friendly they made the very simple process very smooth. Sheri and I will highly recommend them if you want a quick sale with no hassle.
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(San_antonio) - Posted 1 year ago
Greg, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 1 year ago
So far this hasn’t been a good experience for me I gave it three stars in hope the supervisors turn this so far poor experience around. The person that came out name was Debbie and she was very rude to me. The website says someone will come out to view the exterior the day of Debbie calls and says she needs to view the interior because of recent hurricanes in Florida. I rushed home just for Debbie to turn around and leave. Way to slow down my process 👎🏽👎🏽
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Posted 1 year ago
Hi Leslie, thanks for taking the time to send your feedback to us. We will definitely share this with the team so we can continue improving the Opendoor experience. If there's anything we can help with, please reach out to resolution@opendoor.com with your name and property address.
Posted 1 year ago
Easy. The process went well. I was happy with the sale.
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(Boston_ma) - Posted 1 year ago
Thanks for spreading the word about Opendoor, Bethany, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 1 year ago
Smooth transaction with Opendoor, I was very happy with the entire process. Highly recommend!
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(Miami_fl) - Posted 1 year ago
We are very happy to hear this, Robert! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 1 year ago
I was skeptical, but it was the absolute best selling and moving experience I have ever had (have sold 4 homes prior)! Everything was very timely, all questions answered quickly and clearly and my funds were in my account before midnight of closing day! All I had to do was pack and move out!! I have shared this with all of my friends and families, I have no regrets!!
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Posted 1 year ago
That’s amazing to hear, Stephanie! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 1 year ago
The process was easy and seamless. We were settling a family estate and did not want to deal with Real Estate agents, showings or counter offers for repairs, etc. Decided to call Opendoor after doing a little homework on various "I-buyers", and after hearing what a good experience a co-worker had with Opendoor when they needed to sell their home to close on the new home they were building. So I called, and after some discussion and details about the home, they set up a video tour with us. Within 2 days they made us a great offer, and we closed in November! Had the funds in our account that evening, the same day! We received weekly updates and the Opendoor representatives always called us back when we had questions. Great customer service, great experience! I would definitely work with Opendoor again!
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(Jacksonville) - Posted 1 year ago
That’s amazing to hear, Gary! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 1 year ago
Working with Savannah made it a very good experience. She was attentive, detailed, responsive and timely in answering all of my questions. Selling my house was so much easier than I anticipated thanks to Opendoor and their staff.
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(Houston) - Posted 1 year ago
That’s amazing to hear, Linda! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 1 year ago
Everyone was great, the process was simple and easy. Hassle and problem-free experience, I don't think I could've dreamed of a simpler process.
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(Washington_dc) - Posted 1 year ago
Detrick, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 1 year ago
Superb, trouble free sale!
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(Tampa) - Posted 1 year ago
Thanks for spreading the word about Opendoor, Ed, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 1 year ago
Don't waist your time unless you need quick cash. OD came in at a reasonable offer, so we decided to go through the process. That all went well, and our rep Michael was good and responsive. Then the final offer came in at 50K lower than their initial offer. Not even close per sqft to anything in our neighborhood. Michael gave me a canned response on why and said market uncertainties factor a significant part of their offer. I get that, but the problem I cannot reconcile is they used our entire zip code to determine time on the market. Anyone who has ever owned knows that is just not realistic. In our neighborhood, we have zero homes on the market; when we do they go fast. We have had 18 sales in the last six months, some over the list. And that is in a market where mortgage rates are going up. If you need to get out fast, they are a good choice but based on their offer; I would have dozens of local investors beating down my door to get our place at that.
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Posted 1 year ago
Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to support@opendoor.com?
Posted 1 year ago
I had a great experience working with Cario Blackwell. He was the listing agent on a purchase transaction. It was seamless working with him and I highly recommend him to anyone who is looking to purchase a home.
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Posted 1 year ago
We are very happy to hear this, Shehan! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 1 year ago
Fantastic. I've already recommended Opendoor to a few friends that have asked how the experience was. I've sold many houses over the years and this was by far the easiest transaction of any of them. Will definitely use them again when we're ready to sell again.
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(Phoenix) - Posted 1 year ago
David, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 1 year ago
It was so easy selling my home through Open door. I would recommend them 100%. They are great.
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(Nashville) - Posted 1 year ago
We are very happy to hear this, Irene! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 1 year ago
We just bought a house they were selling and have found extensive termite damage that is costing us thousands to address because studs and support beams are crumbling like paper mache. We're having to gut and essentially rebuild nearly a third of the house on top of replacing the hot water heater that isn't up to code and the defective flooring (there is a bunch of weird padding under the laminate that's making it spongy and pop apart when walked on). When we were house hunting we drove 45 minutes to self tour a house and got there to discover they wouldn't let me in (we'd looked at 3 of their houses previously (over a period of weeks) with no issue, I'm guessing they blocked my access because I politely let them know that one of the houses had a back door that was essentially unlockable because the latch wasn't long enough to reach the door frame, the wind could blow it open).
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Posted 1 year ago
We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?
Posted 1 year ago
The customer service was great they kept in constant contact, the price was pretty fair because I didn't have the time to invest money in updating the house and put it in the market with a realtor. Everything weren't smoothly, the app was very easy to use.
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Posted 1 year ago
Shaleta, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 1 year ago
everything went better than I expected except for all the charges and I can only say that this was a wonderful group of people to work with.
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(Columbus_oh) - Posted 1 year ago
We are very happy to hear this, George! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 1 year ago
Such a disappointment! I had no idea of their fees and what they would charge for repairs! Absolutely, a hoax! I have met with realtors and other cash offer companies. I was initially impressed with the ease of getting an offer.....a virtual walk through and an outside assessment. Then the REAL offer came in. I work in home services, and I'm very well-versed in home repairs and updates. I will NEVER recommend this company!
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Posted 1 year ago
Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to support@opendoor.com?
Posted 1 year ago
Process was smooth, our rep talked us through the steps and went exactly as stated no hidden fees.
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Posted 1 year ago
Thanks for spreading the word about Opendoor, Sue, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 1 year ago
Opendoor is rated 4.4 based on 3,349 reviews