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Opendoor Reviews

4.4 Rating 3,361 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
Very smooth process overall. I was very pleased with the experience!
Helpful Report
(Atlanta) - Posted 1 year ago
We are very happy to hear this, Tonya! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 1 year ago
Ease of processing sale & closing sale. Always be transparent with sellers Appliances expectations. Upfront repairs, service fees at start & when advertising. Try to set closing date to match new home sale closing whenever possible. Timing was Perfect. Thanks, Open Door.
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Posted 1 year ago
Hi Harriett, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 1 year ago
Experience with opendoor was very good. The experience coordinator (Matt McClung) and the escrow officer (Tina Chapman) did great job walking us through the process. I won't say the process was flawless, there were some issues along the way. The two of them worked in concert to resolve each issue to everyone's satisfaction. The closing went very smoothly, even though there was a small signing issue. All was handled to my utmost satisfaction. The closing funded quickly and all is good.
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(Houston) - Posted 1 year ago
Hi Arthur, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 1 year ago
Excellent, we have sold 5 homes through Opendoor
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(Houston) - Posted 1 year ago
Thank you for supporting what we do, Elizabeth, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 1 year ago
Our Mothers home was an estate sale. We were not looking forward to a sale. However Opendoor said they would make a fair assessment, which they did. No showings, nothing else was needed. This is the 5th home we have sold through Opendoor and can not say enough about their helpfulness.
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Posted 1 year ago
Thanks for spreading the word about Opendoor, Elizabeth, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 1 year ago
Provided step by step instructions, communication was simple, this is a great way to sell a house while you build a house because of the flexibility
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(Indianapolis_in) - Posted 1 year ago
We are very happy to hear this, Kelly! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 1 year ago
Very easy experience. Everything happened as planned and my experience partner Diamond Mason kept me informed about what needed to be done
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(Miami_fl) - Posted 2 years ago
Bob, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 1 year ago
Great experience!
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(Columbia_sc) - Posted 2 years ago
We are very happy to hear this, Deanna! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
My experience was easy and we closed quickly. The support team was always responsive and all my questions were answered quickly. I was given a fair offer and I am overall very very pleased.
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(St_louis) - Posted 2 years ago
Laura, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
Worst buying experience ever. Mostly with communication with Opendoor. Their selling agents are not transparent at all. I have an fha loan where the appraiser required Opendoor to address 3 issues before they can clear loan to close. 1- make sure heat works 2- make sure hot water works and 3- repair rotted front door frame. It’s now almost 3 weeks we’ve been waiting and NONE of these repairs are done yet. My realtor contacts them everyday with little to no response or with a new date of completion pushed back. My loan officer, loan processor and the closing attorney are all just waiting for Opendoor to take care of these things so we can get fha approved and close the loan. Julia Padgett is the Opendoor seller agent. We will most likely have to back out and start looking at the market again and waisted time and money.
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Posted 2 years ago
We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?
Posted 2 years ago
Working with OpenDoor was the most worry-free and transparent experience that I have had. They were courteous, responsive and understanding. The process was streamlined and explained. They were with you every step of the way.
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Posted 2 years ago
Paul, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 2 years ago
Courteous, professional staff made selling my home quick and easy!
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(Nashville) - Posted 2 years ago
Janet, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
Very smooth selling of our home… would do it all over again. Thank you for easy the stress of selling our home.
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Posted 2 years ago
Thanks for spreading the word about Opendoor, Pam, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 2 years ago
A property owned by Opendoor next door to me is currently being occupied by squatters and repeated requests to the company have yielded no results in rectifying this situation. As an elderly widow living alone, I am afraid to leave my house in the evening since I don't know the intentions of these unauthorized "neighbors."
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Posted 2 years ago
Thank you for this candid feedback Karen, we appreciate it. If you could reach out to us at resolution@opendoor.com with your name, property address, and additional details, our team will look into this and get back to you as soon as we can. Thank you!
Posted 2 years ago
The staff was incredibly professional and very friendly they made the very simple process very smooth. Sheri and I will highly recommend them if you want a quick sale with no hassle.
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(San_antonio) - Posted 2 years ago
Greg, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 2 years ago
So far this hasn’t been a good experience for me I gave it three stars in hope the supervisors turn this so far poor experience around. The person that came out name was Debbie and she was very rude to me. The website says someone will come out to view the exterior the day of Debbie calls and says she needs to view the interior because of recent hurricanes in Florida. I rushed home just for Debbie to turn around and leave. Way to slow down my process 👎🏽👎🏽
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Posted 2 years ago
Hi Leslie, thanks for taking the time to send your feedback to us. We will definitely share this with the team so we can continue improving the Opendoor experience. If there's anything we can help with, please reach out to resolution@opendoor.com with your name and property address.
Posted 2 years ago
Easy. The process went well. I was happy with the sale.
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(Boston_ma) - Posted 2 years ago
Thanks for spreading the word about Opendoor, Bethany, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 2 years ago
Smooth transaction with Opendoor, I was very happy with the entire process. Highly recommend!
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(Miami_fl) - Posted 2 years ago
We are very happy to hear this, Robert! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
I was skeptical, but it was the absolute best selling and moving experience I have ever had (have sold 4 homes prior)! Everything was very timely, all questions answered quickly and clearly and my funds were in my account before midnight of closing day! All I had to do was pack and move out!! I have shared this with all of my friends and families, I have no regrets!!
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Posted 2 years ago
That’s amazing to hear, Stephanie! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 2 years ago
The process was easy and seamless. We were settling a family estate and did not want to deal with Real Estate agents, showings or counter offers for repairs, etc. Decided to call Opendoor after doing a little homework on various "I-buyers", and after hearing what a good experience a co-worker had with Opendoor when they needed to sell their home to close on the new home they were building. So I called, and after some discussion and details about the home, they set up a video tour with us. Within 2 days they made us a great offer, and we closed in November! Had the funds in our account that evening, the same day! We received weekly updates and the Opendoor representatives always called us back when we had questions. Great customer service, great experience! I would definitely work with Opendoor again!
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(Jacksonville) - Posted 2 years ago
That’s amazing to hear, Gary! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 2 years ago
Opendoor is rated 4.4 based on 3,361 reviews